AdminEgor Chistyakov
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2 votes
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18 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment As the manual states (https://helpx.adobe.com/illustrator/using/brushes.html):
'You can also remove a brush stroke by selecting the Basic brush from the Brushes panel or Control panel'.So a 'basic brush', first introduced in CS5, is really another way of removing a brush stroke., the same as hitting the 'Remove Brush Stroke' button in the Brushes panel (that’s why it gets disabled once you pick the 'Basic' option).
Before it, we would have another brush picked by default, like 3pt Round. Ai assumes that if you are drawing something with a Brush tool — a brush tip should be applied — and applies it.
Thus we should treat it not as a 'Basic BRUSH', but as a 'Basic LINE', or even 'No brush'.
AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment This is horrible :( I recently had the same problem with Google Drive and still didn’t find a way to solve it.
But for Ai — have you tried to use the Creative Cloud Cleaner after deinstalling a version?
helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
It helped me once. -
2 votes
An error occurred while saving the comment Shaun, are you on Mac as well?
An error occurred while saving the comment So my guess was at least correct — the path becomes disjointed because it gets deselected immediately, and each next point becomes a new path... as if Deselect All is somehow executes after each mouse release.
And since you say you didn’t close it, I have a suspicion something else other then Ai was the cause of it. Weird!An error occurred while saving the comment Nick, never heard of this or saw anything similar :( There is no mode like this.
Do these points still stay selected when you place a new point, or do they all get deselected immediately?
What if you click and drag instead of just clicking, so you create a smooth point instead of one without handles?
What about other tools, do they behave strangely?
When did this start? Was it working fine in previous versions? -
13 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Alas, I doubt Illustrator can do anything with the behavior of the double-click, specifically with the pauses between. It’s something OS handles, and hijacking it, if even possible, going to be pretty unstable and glitchy... :(
As for the bounding box you don’t get while using the Direct Selection tool — well, I never suspected you want to resize using it. I suggested the method to quickly isolate an object you want, to the very bottom of the structure... so it’s hit 'A', click and object, hit the assigned hotkey — there you go, you have it isolated. Then you can pick any other tool and do whatever you want with the object — like resize.
And the VFA plugin I mentioned earlier was specifically built for dealing with imported PDFS, it does not make a difference.
An error occurred while saving the comment This is an expected behavior. One double click equals going down one layer deep.
However, there is a method to dive as deep as possible in a single operation — select the shape you want to isolate with the Direct Selection or the Group selection tool and press a custom assigned hotkey for Isolate Selected Object. You can assign one in Keyboard Shortcuts, Menu Commands > Other Object section (or use a search there to locate the command quickly). It’s empty by default. I prefer it to double-clicking for the same reason you do.Another way is too just compress and remove unnecessary nested groups. Ai does not have a built-in functionality for this, but there is a commercial plugin, VectorFirstAid, and it does it perfectly, among other things.
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3 votes
An error occurred while saving the comment Yes, alas :(
rulerType and text/units are pretty broken in scripting.Sergey Osokin once mentioned it in his article about accessing Illustrator Preferences, in the end of it:
https://aiscripts.medium.com/access-to-adobe-illustrator-preferences-7bf4cee722d0AdminEgor Chistyakov
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4 votes
An error occurred while saving the comment So it’s a GPU bug, thanks for the confirmation.
Still I don’t get if you area using the Beta version (since you originally logged it in the Beta section), or the recent release.
So, if you are using Beta — try the main release, and if you are using the main release — please check it in the Beta, since recently some changes into text engine have been made.
Anyway, thanks for the report.An error occurred while saving the comment Lewis, what about the released version? Can you check the same file with it?
Also — does it change anything if you switch the mode from GPU to CPU?
If yes — what are your full specs? -
1 vote
An error occurred while saving the comment Jan, do you refer to this warning symbol in Control?
It does not say you have two strokes, it signals the one currently focused in not the top one. Clicking it focuses the topmost stroke or fill.As for the truncated version of Appearance in Properties... why use Properties at all? :) sorry, I just can’t stand it.
Still, the information it does show is consistent with the main Appearance panel — in a way. The order is just wrong, and the second stroke is not displayed... is this what is bothering you? -
163 votes
Live preview of color is now live in Illustrator 27.1.1, for Color Picker dialog, Color panel, Properties and Control panel, and Appearance panel.
It works in GPU mode only.
An error occurred while saving the comment Live Preview in Color Picker seems to stop working.
Here is a bug report to upvote: http://illustrator.uservoice.com/forums/601447/suggestions/46770556AdminEgor Chistyakov
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3 votes
The Generative Recolor option is not included in the Beta release, only in the current stable one.
An error occurred while saving the comment Alona, try the released version instead, please.
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9 votes
Can you verify this works as expected in later Illustrator builds? It seems like the problem was fixed.
An error occurred while saving the comment Are your sure the feature is turned on and your are using the GPU rendering mode?
What about the most recent one, 27.6.1? -
6 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Can you provide steps to reproduce this, or was it a single event?
By 'deselecting a gradient' you probably meant deselecting an object, right?
If you have a chance — can you record a video of this, please? -
3 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Christophe, did you send the packaged for the investigation, as the message suggests?
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13 votes
An error occurred while saving the comment I learned to use recent Art Switcher plugin by Astute Graphics for this case.
I place a new image on canvas, then add the old one into the selection and hit a Cycle button, with Use Bounds and Keep Ratio options enabled. Works only when proportions are the same for now.AdminEgor Chistyakov
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An error occurred while saving the comment Yeah, Illustrator lacks some modern interactions... a lot of them. Voted.
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2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Paola, it’s hard to do anything with this report without the actual file...
There are many ways to do what you described, even following the steps at much close to what you wrote — so unless you add one, it’s hard to tell anything. Can you share it? Only the meaningful part of it. If you are not allowed to do it here publicly, you can send it over to sharewithai@adobe.com — in this case please also provide a link to this report for tracking purposes (http://illustrator.uservoice.com/forums/601447/suggestions/46756633).
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Jose, does is apply only to photos, or to other elements as well?
Does it look similar to this report?
http://illustrator.uservoice.com/forums/601447/suggestions/46061296