AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 21 votes
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  2. 4 votes
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  3. 9 votes
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  4. 4 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    More questions!
    1. Do you have any buffer managers installed?
    2. In Preferences > Clipboard Handling — what are you settings there? Does it help to change them?
    3. If you try to paste a formatted text from outside the Illustrator, does it get pasted unformatted?

    And thanks for reporting this, it helps.

  5. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Interesting. Does it stay after relaucnhing?

  6. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Josiah, the panel ('pseudo-panel' to be fair) is not resizable, and once the header is hidden, you can’t resize it... You could have pressed the 'Advanced options' button and then check 'Open Advanced dialog', but it’s clipped too! Ridiculous indeed. The panel should appear in a way you can work with it.

    But at the same time you use a rather small screen and quite large UI scale — why? Check Edit > Preferences > User Interface — what UI Scaling do you have there?
    Then, what UI scaling does Windows use (in Screen Parameters)?
    Also, you can make taskbar narrower by dragging its edge down — it takes two rows instead of one.

    It does not mean the issue should not be addressed, but it can help ab it.

  7. 5 votes
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  8. 3 votes
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  9. 4 votes
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  10. 3 votes
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  11. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Weisoon, can you send all three files to sharewithai@adobe.com for checking?

  12. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Paolo, do PDF settings on Save match between versions?
    What presets do you use?
    If they match, can you share files, both the original and the exported one, to sharewithai@adobe.com for checking?

  13. 12 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does the highlighting still not work for you?
    Seems to be fixed for me in the latest release (but not the Tab order yet).

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  14. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Kelly, does the behaviour change when you hold Ctrl/Cmd? It activates the legacy snapping mode that snaps the point to a position of the cursor.

    Also, can you record a video to demo it in action?

  15. 3 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Thanks for the explanation.
    Indeed, Use Preview Bounds does not take the preview bounds of the gear object into consideration when aligned. It gets even more obvious if you make a rectangle larger.
    Bug it is.

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  16. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does the bug still persists?
    Does it change if you switch the UI color scheme form the darkest to the lightest?

  17. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Stéphanie, is this still an issue?
    If yes, can you please check the Eyedropper’s settings and see if it has top two (or at least one) 'Appearance' checkmarks set?
    If yes, please try to disable them, try again and comment back.

  18. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Do you still have the file? Can you attach it here to test it?

  19. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yes, I had this too, once or twice, and it involved groups. Was not able to catch it, and nobody else I asked for was. Maybe this time we can figure it out?
    Can you record the video or a GIF when it happens?

  20. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Sorry, I don’t think I get you.
    What exactly do you copy (raster or vector), from where, to where.
    Can you provide clear steps and share the test file?

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