AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 3 votes
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  2. 3 votes
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  3. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you tell more about your vision, please?
    What good can these hotzones do for the graphics styles as we have them now? They don’t interact with placed art much.
    If you have some mockups — that’d be great to see too get the idea you have.

  4. 2 votes
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  5. 4 votes
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  6. 2 votes
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  7. 3 votes
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  8. 2 votes
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  9. 5 votes
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  10. 4 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Valter, which version are you using?
    Am I right thinking it happens only with GPU mode?

  11. 3 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Same problem with scripts. Accessing a clipped size is a nightmare and requires cycled iterations over the collection of objects... while Ai just has these correct values in Transform.
    Both should be addressed.

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  12. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hmm. Converting a global color into a local one (and entering a new HEX value is basically is a conversion) is a destructive operation. Just editing a field and loosing the global status would be unintentional for some users...
    But if Ai allows to set the cursor in the field, I think a warning should be given, and the conversion should be allowed if a user agrees. Another solution, making the field read-only for global colors, would be less practical and even more annoying, although technically more correct.

  13. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yep, Sonoma is a terrible update, and causes a lot of problems. No news on what causes these so far.
    Thanks for the report though.

  14. 2 votes
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  15. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Glad it got solved for you and thanks for replying back on this. Perhaps it can help other in the same circumstances!
    I am closing it as Resolved.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you please share a test file (several files in this case) that demonstrate this problem?

  16. 5 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Walter, I can spot it alright though, I am using the darkest scheme myself. It might be your specific monitor calibration or just lighting conditions!
    Can you make a mockup of the tint you’d be happy with though?

  17. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Garry, do you get any messages at all when it crashes?
    Does Crash Reported dialog appear?

    If no — please try these steps to create Crash Reporter debug logs (Windows only):
    1. Create a folder named "windowsclient" inside of C:\Users\<username>\AppData\LocalLow\Adobe\CRLogs\ (if not already present).
    2. Create "generatecrlogornot.txt" file inside of C:\Users\<username>\AppData\LocalLow\Adobe\CRLogs\windowsclient.
    Logs will be generated here.
    When Ai crashes ('when', not 'if'...) — check the folder and share these here in comments. Upload them elsewhere and share a link, if you wish to or if UserVoice misbehaves (it sometimes does).

    The same thing happens for me, but instead of just crashing it prefers to freeze. And to be fair, it just crashes on its own long before 24h, during work.
    Also, please try to open Task Manager, Details. Right-click on caption, choose Select columns, locate 'GDI objects' and periodically check the value for Illustrator.exe — if it ever comes to 9900 or something similar — let me know.

  18. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Todd, does it work as it should when you toggle toggle into CPU preview?
    Can you please share small test file, with a portion of this artwork? Preferably with the whole depth stack intact in these regions you show.
    What are your full specs, OS, GPU, etc.?

  19. 29 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Eric, you are referring to Beta, don’t you?
    This sucks.
    This happens every minor update, when it gets updated from, say, 28.3 to 28.4.
    For some reason Ai does not transfer them automatically form a folder to folder and build Preferences anew.
    All you files though are save, here:
    C:\Users\[username]\AppData\Roaming\Adobe\Adobe Illustrator 28.3.0 Beta Settings\[locale]\x64\
    put in different folders there, or directly in the root.
    And you can restore them, putting in 28.4’s folders

    IT DOES NOT MAKE IT LESS PAINFUL!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    There is a similar bug that affect ordinary versions of Illustrator, when updating leads to resetting preferences:
    http://illustrator.uservoice.com/forums/601447/suggestions/31942219

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  20. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can’t replicate this on Windows.
    Can you please share a test file?

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