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Lyndsey

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  1. Bug in entering number values in transform panel

    76 votes

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    64 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

    Lyndsey supported this idea  · 

  2. after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?

    121 votes

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    252 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Lyndsey commented  · 

    I am also having this issue after upgrading to OS 10.13 (High Sierra). I am on Illustrator 20.0.1 and am saving my files to the local drive.

    I save my files multiple times throughout working on them, but the error only shows up every couple of saves. During this time the file will be open in Illustrator, not being used by any other programs (that I know of). Sometimes I will need to switch to the login screen while away from my desk, but that is the closest I get to actually "closing" the files the whole time I'm working on them.

  3. Transform Tool

    8 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi
    Thanks for reporting the issue, Illustrator team really appreciates this.

    Unfortunately, we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
    1.Kindly please provide us your preferences settings
    2. Steps to collect Preference Settings
    For Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings
    Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
    3. Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator Team

    Lyndsey supported this idea  · 

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