after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
Happening October 2023 for Illustrator 28.0 on Windows 10, so this is not Mac-exclusive. It does seem to be related to what drives items are saved on - my files are in a network drive shared by other team members but have not been opened/edited/looked at by anyone else. It will usually give me this prompt only if I'm saving a file I've already had open/saved a couple times already.
Jasmine Barlow commented
I don't get this with network files at all, but I do constantly with Photoshop smart objects, and I really really need to be able to have scripts operate without this constant interaction.
M1 Max, Ventura 13.5, Illustrator 27.8.1, Photoshop 24.7.0
Still happening in September 2023.
Dimo Valev commented
It is still happening. Illustrator 27.2, MacOSX Monterey.
Jude Osborne commented
still happening, 09 Feb 2023, running Monterey, 12.3.1, and Adobe Illustrator 27.2.
This is still an issue, and a critical one!! (Illustrator Version 26.4) It's not just an annoyance. I am currently editing files for print production that were saved as editable pdfs. When I now select "discard changes", the changes I made are discarded. When I select "keep changes", I cant edit the file as a multi-page editable PDF but it is treated like one that wasn't saved with editing capabilities. That means I am losing all the work that I did in the past days. Please provide a fix for this immediately!
Philip Byrne commented
It's Baaaaack! I can reproduce it reliably when I Save As and then edit the new file.
Illustrator 26.3.1, Monterey 12.4, Mac Studio
Kraeg Minett commented
Here's my best guess...I'm having the same issue and based off the other responses:
It happens when you are working off a remote server, either GoogleDrive, BoxDrive, OneDrive, etc.
These drives manifest as synched folders on our desktop, even if we appear to be working directly off the drive. As synching happens almost continuously now, and files get 'marked' by the particular remote drive, that very minor update to the file is what triggers this. It's as if you and a colleague were sharing a file through Creative cloud. The trigger is meant to warn you.
Instead in the majority of cases it's an ongoing annoyance.
we are running 3 brand new imacs on OS 12.1, and have the latest version of Illustrator (26.03). This happens on all the imacs almost all of the time. We also get temp files that we cannot delete unless we restart the macs. We didnt have this problem before we installed the new macs.
I am running all applications and OS fully up to date on a brand new iMac, syncing to OneDrive as I always have been, I am the only person using Illustrator in my company, and I get this annoying message every time...
I am running 12.0.1 Monterey with Illustrator CC 2022. I usually get this issue when I save files into Google Drive and open them. It's really frustrating because I am the only one with access to the file.
I hope Adobe can solve this bug.
Mihkel Ronk commented
26.0.1 version and this **** is still happening. Saving
in macOS to a folder synced with OneDrive. But cloud has been around for a while now, isn't it?
Edit: Obviously nobody else is not editing that file, just created it.
Hannah Grieser commented
Still an ongoing problem that hasn't been resolved with any of the latest software updates. Been dealing with this message for years now—on AI files that have never once been opened or even placed in any other program. Please fix!
Brad K commented
Why can't this problem get resolved??? Guess deaf ears or selective hearing is the problem.
Yes I have constantly had this issue for 2 years now from OS 10.13 and even through to now Big Sur OS 11.2.2 . It seems to happen anytime I am working on any Illustrator files that are directly saved on a cloud service - I have seen it on Google Drive, One Drive, and also happens when saving directly to my Mac Desktop - which is sync'ing to my Apple iCloud account. I am running the very latest version of Illustrator. According to my Creative Cloud account I am up to date with version 25.2
Have had this issue for over a year with several updates to Mac OS (now Big Sur 11.2.1), OneDrive and Illustrator 2021. Pathetic.
Same issue running 2018 mac mini Catalina 10.15.7 and Illustrator 2021 v25 saving to an external Solid State drive via usb c. Correct file icon missing as well.
Never had the issue before the last Adobe update.
Adobe needs to address the fact that when saving files, the default type of file is Adobe Illustrator 2020, however, when you Get iinfo on the file from the Mac, you will notice that the Application name which provides the icon is Adobe Illustrator 2021, so Perhaps this is where the issue resides?
Robert Zimmer commented
It's lame that this is still an issue. No respect.
MP Design commented
This needs to be handled. I recently moved all my files to OneDrive so I could work with my entire team... not just designers. Many organizations use OneDrive. We're not a creative agency so seeing these messages is not going to force us to "give in" and use Creative Cloud storage. It's not the same thing. So please fix this. Put in an exception for OneDrive so we can save our files without this message. It's really really poor form to allow this to be a pain point for your paying customers for so long.
Carlos Aguero commented
When is the class action law suit coming out? Can I pre-order?