TJ
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7 results found
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72 votes
The fix is pushed to the stable release 29.0.1.192
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Click-drag fails... snaps back
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Application frame bug.mp4 1601 KB -
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pasuidou.mov 367 KB -
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video-1593631425.mp4 2579 KB
166 votesAn error occurred while saving the comment -
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1 vote
It does not work exactly like Polar Array in AutoCAD, but recent Radial Repeat is very much similar to this function you wanted. the main difference you do not specify a circle before, but after you generate an array.
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74 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator TeamAn error occurred while saving the comment "Also as a side note, suddenly, everything in Photoshop is a .PSD, regardless of what file format I save it in."
Per dnelson's comment, I also noticed this and included it in my email to ShareWithAI@adobe.com. It has the dubious consequence of saving over your PSD with a flattened jpeg, completely destroying your working file. Obviously that bug is not AI related (don't @me); however, as user Jennifer Moore pointed out below, both issues may actually be related to an issue with Finder and the enhanced security permissions that Apple introduced in Catalina. (I've noticed Google Chrome also crashing when trying to execute Finder related tasks, like uploading files from the desktop.) Guessing the engineers know all this, but I was kind of hoping for a fix by now. Saving files isn't exactly a new feature.
An error occurred while saving the comment Upgraded to Catalina 10.15 today and made no difference, so this is presumably something that will need to be dealt with on Adobe's end.
An error occurred while saving the comment SAME.
Issue just started in Illustrator 23.1.1 with Mac OS Catalina 10.15 on MacBook Pro (15-inch, 2018, 2.9 GHz 6-Core Intel Core i9.) Rolled back to AI 21.1 and AI 23.0.6 and continued to have the same problem. As everyone else, I can't Save new documents or open Save As dialogue, but I can open and re-save existing files. Based on conversations with fellow designers who've upgraded, it doesn't seem to affect all machines, though. Guessing it's some combination of Mac OS Catalina and MacBook Pros with Touch Bar.
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2 votes
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Can't finish previewing. Could not complete the requested operation.
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740 votes -
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9 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Having the same issue today with AI 22.0.1 on Mac OS 10.13.2 (17C88).
I can rearrange existing artboards and option-click-drag to copy, but if I click the "Create New Artboard" button, the app freezes and I have to force quit and restart.
Incidentally, this only seems to be an issue in a file that uses 0 spacing between the boards. If I start a new doc with default artboard spacing, the button seems to work normally.
Had the same issue. Had to wipe my drive and reinstall earlier this week, which is how I wound up on 26.4.1 and it began happening afterword. Thought I was losing my mind.
I don't know where 26.5 is — it's mentioned on Adobe's website as being the latest version — but as of right now, both CC and the Adobe site direct you back to 26.4.1. For the present, I rolled back to 26.3, which seems to have solved it.
Oddly, I noticed a repeat to the bug. Objects would "snap back" (along with the default system error sound) four times. After the fourth error, it would work correctly. Seems to have behaved this way pretty consistantly.
Illustrator 26.4.1
Mac OS 12.5 (21G72)
MacBook Pro (16-inch, 2019)
2.4 GHz 8-Core Intel Core i9
Magic Mouse 2