Andrew Southard
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3 votes
An error occurred while saving the comment An error occurred while saving the comment Andrew Southard
commented
I've had this before and managed to fix it, but I can't remember how (old age). Anyway, the issue has just returned, and I've worked out a workaround. I make small edits on up to hundreds of files daily, so I always save files using an action as it suppresses all the time-wasting dialogue boxes, saving me hours daily. The 'do you want to save' loop destroys my productivity. The workaround is a little script suppressing the unsaved-state flag just before the close command.
Open a text file. Insert:
// turn edited flag off
activeDocument.saved = true;Save the file as "noSaveDialogue.jsx" and put it in Illustrator's script folder (for me C:\Program Files\Adobe\Adobe Illustrator 2024\Presets\en_GB\Scripts).
Now in my save and close action, after my "save" and immediately before "close" I make a menu item call to the script (File > Scripts > noSaveDialoge), and the file closes properly.
Andrew Southard
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1 voteAndrew Southard
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9 votes
An error occurred while saving the comment Andrew Southard
commented
Upvote. For someone doing technical illustration, flagging a capital after a line break makes the spell checker unusable.
Andrew Southard
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16 votesAndrew Southard
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15 votes
An error occurred while saving the comment Andrew Southard
commented
Dan, if the issue is big enough it's still worth trying; they broke the way PNGs displayed in Bridge which was huge for my workflow and with 6 months of nagging I (we) managed to get them to (a) acknowledge they were at fault, and (b) fix it. The XMP metadata issue has only just come to light for me and it's more inconvenient than deal-breaking. I'm with you though, it's hard to get through these days - last millennium I used to chat on the phone almost daily with the Acrobat developers when I was developing an e-publishing workflow. Those were the days...
An error occurred while saving the comment Andrew Southard
commented
Wow, this is SUCH a pain, I went looking for an answer only to find it's broken. A year later too, with 5 votes. Foget that then eh?
Andrew Southard
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5 votes
If you see this issue with AI 24.2.2 update, please revert to 24.2.1. This article contains details for revert to an older version – https://helpx.adobe.com/in/download-install/using/install-previous-version.html
We are working on a fix for this issue.Andrew Southard
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1 vote
An error occurred while saving the comment Andrew Southard
commented
This ^, please! In my world, I open and close hundreds of Illustrator documents daily - I write actions for anything repetitive but these dialogues get in the way of so much automation for efficiency and my crippling RSI (there, it's an accessibility issue now!)
Just give us a toggle on/off with a big fat warning sign against it.
Andrew Southard
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1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAndrew Southard
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I always use a "save and close" action to save time suppessing all the pointless dialogue boxes to "OK". The "do you want to save" spiral of doom breaks this productivity.
The workaround is a little script suppressing the unsaved-state flag (the * in the file name) just before the close command.
Open a text file and insert:
// turn edited flag off
activeDocument.saved = true;
Save the file as "noSaveDialogue.jsx" and put it in Illustrator's script folder (Windows in 2024 - C:\Program Files\Adobe\Adobe Illustrator 2024\Presets\en_GB\Scripts).
Now in my "save and close" action, after my "save" and immediately before "close" I insert a menu item call to the script (File > Scripts > noSaveDialoge), and the file closes properly.