Anonymous
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84 votes
This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.
An error occurred while saving the comment Anonymous
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4 votesAnonymous
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3 votesAnonymous
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416 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAnonymous
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AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.
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20181231 - Problem - Illustrator Launch Bug.mov 16662 KB -
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02_changed_arrangement_to_float_window.png 237 KB -
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201 votesThank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
Anonymous
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Can't finish previewing. Could not complete the requested operation.
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743 votesAnonymous
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3 votesAnonymous
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2 votesAnonymous
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.png){kind=link}
With the new Illustrator 2020 update, when I am placing or opening multiple files, I am unable to use the 'command A' option to select all. Instead I have to manually shift click.