Chris
My feedback
3 results found
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10 votes
It works fine in the latest versions.
Please check if it does and comment back if it doesn’t.
Chris
supported this idea
·
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6 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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8 votes
Illustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 to resolve the issue.Chris
supported this idea
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A similar issue is occurring with me on 23.0.4(osx 10.14.5 mbp 2018 ). Opening a file creates a grey screen that locks me out of file editing or shows the previously opened file, but I may not interact with it. I may open multiple files and the tabs update to the file names but the first file is the only one that is visible. This happens randomly, but frequently. It's a similar issue to what was happening before, and has been happening since illustrator 23(osx) was launched. Illustrator does not lock I may interact with the menus, however I can't edit or properly see what file is being edited. It makes it difficult to save out files. Opening multiple files can sometimes trigger this issue as well.