Cannot open multiple files
- Version 21.1.0 (windows)
- Selecting multiple files, right clicking to open all files
- Expected results that all files open the same way I have been opening files for years.
- Only one file opens and locks illustrator, need to close out program through task manager, restart computer and that sometimes fixes the issue. If not I have to uninstall and reinstall illustrator and that fixes the issue for a day or two.
Anonymous
shared this idea
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Chris
commented
A similar issue is occurring with me on 23.0.4(osx 10.14.5 mbp 2018 ). Opening a file creates a grey screen that locks me out of file editing or shows the previously opened file, but I may not interact with it. I may open multiple files and the tabs update to the file names but the first file is the only one that is visible. This happens randomly, but frequently. It's a similar issue to what was happening before, and has been happening since illustrator 23(osx) was launched. Illustrator does not lock I may interact with the menus, however I can't edit or properly see what file is being edited. It makes it difficult to save out files. Opening multiple files can sometimes trigger this issue as well.
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sebastian rodillo
commented
this is happening to me in version 23.0.3