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Steve

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5 results found

  1. Round corner not showing, object select not showing multi-select

    5 votes

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    6 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This happens when edges get hidden.

    Enable them back with View > Show Edge (or Cmd/Ctrl + H).


    Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.

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    Steve commented  · 

    Show Edge doesn't fix the problem

  2. Click-drag fails... snaps back

    166 votes

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    Under Review  ·  129 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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  3. Wrong exported image size (extra pixel added) if artboard coordinates are non-integer, not pixel-perfect

    168 votes

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    179 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
    If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.

    That is the workaround, and it’s reported that it’s not always the case.

    At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.

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    Steve commented  · 

    Doesn't seem to be affected with or without bleed, both export wrong size

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    Steve commented  · 

    If document setting is set to pixels instead of inches, the export is off by 1 pixel

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    Steve commented  · 

    I have noticed this problem on CC2020 as well as 2021 version exporting files the wrong size.. typically off .003 - .007 (inch) - Example a 1x1 in square with a .05 in bleed all sides "export as" with artboards exports as 1.1 x 1.103 in. A 3.5x1.25 in exports as 3.603x1.603in

    Attached is a simple sample file.. few different sized artboards

    When exporting I've confirmed JPG, PNG, TIF (and perhaps others) all export the wrong size when a bleed is set in document settings.

    I've tried various bleed settings and does not seem to change the sizes still are being exported wrong sizes. This problem didn't exist in the 2019 version thus some update in 2020 brought this on.

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    Steve commented  · 

    Have tried various file types with same results

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    Steve commented  · 

    I noticed exported files have a white line on them

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    Steve commented  · 

    illustrator size

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    Steve commented  · 

    Testing more... very inconsistent...

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    Steve commented  · 

    Testing exporting, seems export sizes off by a few thousandths.. with or without bleed... Usually off .003 oversize on the width

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  4. Artboards with the same number / missing number

    188 votes

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    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Steve commented  · 

    Same error for me... have used the same file for years, and it now has multiple duplicates.. I tried duplicating, adding, deleting, and reorganizing and rearranging the artboards nothing seems to work, and it won't export all of my artboards

    Abobe Ill v 2019 CC 22.0.3

    Note: I JUST cleared Illustrator preferences and it fixed the problem... To restore preferences quickly using a keyboard shortcut. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

  5. CMYK Colors change by themselves randomly

    7 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Steve shared this idea  · 

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