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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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649 results found

  1. When copying/pasting an item(s) the color saturates

    BUG! When copying and pasting shapes/images/etc in illustrator the colors over saturate (see my example ) In the example its very clearly over saturating the red and yellow color as well as the images. PLEASE FIX!!!

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  2. Can't put objects exactly in the middle of another object

    At first I thouht it was an alignment problem, then i looked up to help videos but none of them solves my problem. I want to put a figure for example a square, then I want to put another square to have the exact triangle of that square but it won't let me make another figure exactly in the middle, it always goes left or right but not center. Help please!!

    3 votes

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    2 comments  ·  Tools  ·  Admin →
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  3. Regular Crashes

    October Release just kept crashing...had to revert to previous release to prevent losing work and time

    8 votes

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    0 comments  ·  Performance  ·  Admin →
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  4. anchor point tool

    Anchor point tool does not allow me to bend the straight line by dragging the path to convert it to curve. is this a bug?

    2 votes

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  5. Artboard Navigation control at bottom of screen v 23.0.2 (newest update)

    Artboard Navigation control at bottom of screen shows up in the middle of the the screen when I use my larger screen. When I drag the window to my small screen and then back to the large screen, the artboard navigation control is back at the bottom. If I open a new file, the navigation control is back in the middle of the screen. This is version 23.0.2 (dowloaded and installed 3/6/19)

    1 vote

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  6. Making changes to rgb vector artwork causing color changes

    Using the latest version of Illustrator CC, when I open a particular logo (a multi-layered object with active strokes) and make any changes (ex: outline strokes, rotate, re-scale, etc), I experience a color dulling and color changes to the entire logo.

    Oddly enough this only happens with the RGB version of the logo, not the CMYK version of the logo. And when I cmd-z these actions the color dulling / color changes won't revert back. In all of my years using Illustrator I've never witnessed this strange behavior, which is why I assume this is a bug.

    Even stranger, after…

    6 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  7. Illustrator does not open files or create new files; macOS High Sierra 10.13.3

    I'm running Illustrator CC 2019 on a MacBook running High Sierra 10.13.3 I cannot open files or create new files at all.

    3 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Patern Maker's Numeric Scaling Is Broken

    I'm creating a step and repeat wall using 2 graphics.

    In a brick by column pattern, individual graphics can't be scaled using the menu dialog (Object>Transform>Scale).

    However, they can be scaled using the tool panel's scale tool (keyboard shortcut s).

    Entering precise scaling measurements that are supported in earlier versions of Illustrator would be appreciated!

    5 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  9. Recent Files Browser Window: the wrong file opens when choosing a recent file.

    This has happened multiple times. It isn't a one off incident.

    Adobe Illustrator CC 22.1 (64-bit) / Windows 10

    Step 1: Open Illustrator from desktop icon.
    Step 2: Click on a recent file from displayed recent file options.

    Expected result: Selected file opens.

    Actual result: A file other than the one I clicked opens.

    There doesn't appear to be a pattern to which file opens, other than it is one from the selection of recently opened/saved files shown. See attachment.

    11 votes

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    6 comments  ·  Other...  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  10. Cannot place images. Just updated to latest version

    Totally fails to place any image.

    I have just updated, uninstalled and re-installed and updated my macbook to High Sierra.

    Macbook Pro mid-2015

    7 votes

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Selecting pen lines (vectors) & anchor points is really hard after updating to newest version of CC 2019.

    I recently updated my OS to Sierra & with that my CC updated to 2019 23.0.2. Ever since, it takes several tries to select a line or an anchor point using the direct select or group select tool & to remove points using the Add/delete anchor tools. The scissors tool also can't seem to find the line to create a point either. It is extremely frustrating & slows down drawing a lot! It seems like the lines/points that we are looking at, are not in the same place code-wise maybe? Something is not lining up. PLEASE fix quickly!

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  12. Export for screen distorts rotated images at upscaled resolutions

    Using export for screen with resolution greater than 1x creates nasty shearing on rotated images. See attached file. It looks like there is no interpolation at all. The source file is much larger than the output file, as you can see in the illustrator window, so this should not be an issue.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  13. Layers Panel Glitch

    After upgrading to Mojave OS on a mac the layers panel glitches or flashes each time I click / draw on an art board or area outside an art board.

    It also happens when I manipulate the layers panel in any way, toggling visibility, opening or closing layer groups or any other operation.

    This flashing is irritating and takes my eye from the work.

    Attempted fixes

    Resetting preferences
    Adjusting GPU performance
    Turning of animated zoom
    Uninstalling illustrator
    Updating everything

    Illustrator Version 22.1
    MacOs Mojave 10.14

    5 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Multiple crashes daily

    The current version of Illustrator is absolutely useless. Does Adobe bother testing their own product for bugs? I experience multiple crashes daily at my job, when all I have open is one file. Something as simple as deleting a square will crash the program. It's infuriating.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience and disappointment the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks. We need your help to build this feature right. We have a few open questions that we would like to discuss with you please join us on our pre-release program using this link : https://adobe.ly/1o2SDsg

    For Crashes: Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  15. Brush won't change to basic

    When drawing in cc 2018 on macOS High Sierra version 10.13.4. Program will not allow me to select basic brush. it defaults to 3pt round or a bristle brush. If I delete that brush it won't allow to draw anything. Need to restart and still won't allow me to select basic brush.

    16 votes

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    14 comments  ·  Tools  ·  Admin →
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  16. Color not applying correctly on selected objects rvsd

    I guess one cannot revise/edit one's own report. So here goes. I select an object and try to change the color of the stroke and fill by typing in the hex (?) code, e.g., 050505, and the color does not take. I have to move the circle in the select color box for the color to take and even then it is 50/50 as to whether the color holds. I have never had this problem before and it sure is frustrating now!

    4 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  17. Paste to Center [not working]

    Illustrator 23.0.2 does not paste into the center of the art board, despite having already centered the art board in the window.

    1 vote

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  18. ALIGN not working correctly in Illustrator 23.0.3

    Ever since the latest update for Illustrator (23.0.3) Align does not work correctly. I've got 3 items selected; I click on the Align tab; use the "Align to" dropdown box and select "Align to Selection"; then click the "Horizontal Distribute Space" icon - but it distributes it across the page instead of just the THREE ITEMS I've selected.
    I've noticed other align issues over the last week or so but cannot give details like I did above because today I stopped my work so I can come out here an list my problem.
    There are so many bugs and issue…

    1 vote

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  19. crashing while working every day

    crashing while working every time?

    1 vote

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  20. ILLUSTRATOR IS BROKEN GARBAGE

    First of all this bug reporting website is horendious, and I expect nothing less from Adobe who make products that should put them out of business.
    Right now in Illustrator 2019 I cannot change the size of a font without stroke appearing on the text, if I turn the stroke off, the font shrinks in size again, now I'm here wasting my precious time typing out the stupidest problem imaginable. Another thing, I have absolutely no idea why when i click the type tool to the artboard there is text that appears automatically... is the paradigm of a blinking cursor…

    1 vote

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