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What can we fix in Illustrator (desktop)? Vote or report a bug.

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Brush won't change to basic

When drawing in cc 2018 on macOS High Sierra version 10.13.4. Program will not allow me to select basic brush. it defaults to 3pt round or a bristle brush. If I delete that brush it won't allow to draw anything. Need to restart and still won't allow me to select basic brush.
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Harry shared this idea  ·   ·  Report…  ·  Admin →
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Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded  · 

Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

Thanks & Regards,
Raghuveer Singh
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  • Jay commented  ·   ·  Report

    Have the same issue. Why isn't there an answer on this question? Not being able to use basic brush is very, very annoying.
  • Greta commented  ·   ·  Report

    Similar issue. I've updated my system and uninstalled and reinstalled Illustrator. Also made sure it was the latest version of illustrator - it happens on the ellipse tool but not the rectangle. I have another computer and it doesn't have the problem.

  • Anonymous commented  ·   ·  Report

    I experience the sam issue with macOS Catalina

  • ac commented  ·   ·  Report

    i am having a very similar issue with Mac Mojave 10.14...

  • Fernando Zamora commented  ·   ·  Report

    same issue on mojave and illustrator 23.0.2

    this is extremely frustrating

    i do manage to make the selection of basic brush stick, but it won't let me draw with it, the cursor turns in a circle with a slash symbol.

  • Anonymous commented  ·   ·  Report

    Having the same issue....has this been sorted Adobe?
  • John commented  ·   ·  Report

    I am having the same issue and I've tried everything expect restart it.
  • cris black commented  ·   ·  Report

    Same problem. Just started last week. Was hoping whatever gremlin crawled in my computer would leave over the weekend. No such luck.

    Would love some help in figuring out how to fix this.

    MacOS High Sierra 10.13.5 / Illustrator 2018
  • Anonymous commented  ·   ·  Report

    I have the same issue. But I’m on Mojave

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