20 results found

1. Text cursor too thin to see

   Editing text in Adobe Illustrator CC2020 has become harder than the previous version I was on, CS5.5. I produce infographics. Text is a vital component. It's harder now than ever before because Adobe has made the text cursor bar so thin, it's barely visible.
   I'm using the latest CC2020 on the latest Catalina macOS on a 2019 27-in 5K iMac. Is it the 5K screen that is affecting the cursor? Please, Adobe, just thicken it up by a pixel or two. Currently it's so thin, it's hard to find it when editing text.

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   12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   If tweaking the Preferences > User Interface > UI Scaling slider does not help to solve this problem, please make some screenshots or a short video of the problem, and post in a reply, along with your exact specs for the OS and the monitor used, for the team to try to reproduce it.

2. font finder/Missing font box keeps loading and unable to activate missing fonts

   Find Font box not working. Example i am missing fonts and when i open that menu it shows the fonts used in the document but the missing ones just have a loading circle next to it and it never stops.

   Also the Missing font box. When i do have the fonts and want to Activate them they will never activate, It just loads for 10mins and stops with out loading the fonts.

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   8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi All,

   We are not able to reproduce this issue at our end. Can you please let us know if you are still facing this issue? Also, is the Creative Cloud running fine on your machine when this issue happens?

   Thanks
   Anish

3. Type on Path Broken - Can't Resize

   Not sure if this has been reported yet or not. When I use the type on path tool and try to resize it the type's center point is moved and/or the kerning is thrown way off. See the video for an example of what's happening.

   The only way I can get around this is making a copy of the object so I can save an editable version, then outline the text on the other version so I can resize. This is a MASSIVE pain.

   Using Ai version 25.4.1

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,
   Apologies for the inconvenience due to this issue.

   Please help by sharing some details:
   1.) Is this Issue still happening on your machine in the latest version 27.5.0 ?
   2.) If yes, please provide .ai file.

   Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

   Thanks and Regards

   Rohit Jain

   (Illustrator Team)

4. New text box appearing on clicking in current text box

   When you click in a text box with the type tool, it'll create a new text box unless you click on the actual word you want to modify. Or if you are trying to add something to the end of your text and click like a millimeter off the letter, it'll create a new text box.

   This is super annoying and I'm not quite sure why this function is necessary. It didn't use to be like this until the last update. Please look at this for the next update for those who use a lot of text in Illustrator.

   Thank you

   When you click in a text box with the type tool, it'll create a new text box unless you click on the actual word you want to modify. Or if you are trying to add something to the end of your text and click like a millimeter off the letter, it'll create a new text box.

   This is super annoying and I'm not quite sure why this function is necessary. It didn't use to be like this until the last update. Please look at this for the next update for those who use a lot of text in Illustrator.

   Thank… more

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   Need More Info  ·  Anish Kumar responded

   Hi,

   Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
   We are unable to reproduce this issue in house.

   Can you help the Illustrator team to isolate this issue further so that we can nail this down?
   If yes, then please let me know the following:
   1)Is this Issue still happening on your machine on Latest version 23.0.3 ?
   2)Can you kindly provide Test File via (File→Package)and open Info Panel & provide some video while repeating steps with which you are facing this issue and share with us.
   It will help us to understand your issue more clearly and we can investigate this further.

   Kindly share the requested information at ShareWithAI@adobe.com in a Zip file.
   Please mention the title of this issue as the subject of the mail.

5. Font Height Options misbehave with rounded fonts

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   Here is my idea what is going on.
   Curved glyphs are made with the optical compensations. You can clearly see that with 'o' glyphs. Both top examples have their o-s slightly bigger than the x-height — and that is correct.

   When a font designer makes a vertical terminal rounded, they lower it below the baseline to compensate the lack of weight this rounding causes. If you compare the vertical stem of 'r' with the bottom bar of 'z', you will the that 'r' overshoots the baseline.

   So if you measure a glyph with flat top and bottom, like 'z' (here), you can see that it stands on the baseline, but the x-height is smaller that set 40mm.
   If you measure an 'r' glyph from the bottom overshoot (which is below the baseline) to the top point (notice that it differs form font to font and thus can not be used at all) the result is off again.
   But if you measure from overshoot to the flat top... now it gives 40. And this seems to be what Illustrator does.
   Instead of measuring from the baseline, it starts from an optical compensator some glyphs have and should not be used for the measurement. It takes right metrics, but starts at the wrong, overshoot zero.

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   … more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   Thanks for reporting the issue .
   We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

   1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   Please mention the title of this issue as the subject of the mail.

   Warm regards
   Aishwarya G Gadodia
   Illustrator Team

6. Text will not change fill colour to what has been selected

   WIndows 10, Illustrator 23.0.3: After selecting text, I try to change the fill colour either using the eyedropper tool or the swatches panel. I expect the text to change to that colour. However, while the colour window shows the colour has been changed, the text doesn't actually change colour. I have to outline the text in order to get it to change colour.

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   Need More Info  ·  Anish Kumar responded

   Hi Melina ,

   Thanks for reporting this issue, Illustrator team really appreciate this.
   As per attached screen shot , for the selected Text object your fill is below the Characters in appearance panel.
   Can you kindly move the Fill above the characters and change fill. This will hopefully resolve your problem.
   In order to identify the root cause , can you kindly provide us eyedropper setting snapshot ,you can find eyedropper settings by double click on eyedropper tool .

   Thanks
   Anish

7. Illustrator ignores variable font kerning

   As described. Illustrator is not interpolating kerning data. Using a font that works well on everything but Illustrator. Left is view in Chrome, right in Illustrator.

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   Need More Info  ·  Anish Kumar responded

   Hi Alex,

   Thanks for reporting this issue. Are you facing it with any specific font? Can you please share the details of the font and value of kerning that you applied in snapshot?

   Thanks
   Anish

8. Thai language bug

   Thai font deleted or missing when create outline.
   Most of the time it happens to few or last fonts of the line.

   Macbook Pro 15"
   OS 10.14.6
   IllustratorCC version 23.0.4

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   Need More Info  ·  Ashutosh Chaturvedi responded

   Hi,
   Can you upgrade to latest release 23.0.6 and let us know if it fixes your issue. We had fixed a bug with similar description in 23.0.6

   Thanks,
   Ashutosh

9. Fonts are not refreshed when right sided metrics are changed

   This issue happens in the context of editing the metrics of a font file multiple times (in order to view new metrics changes in realtime).

   Fonts will not always be refreshed to the latest version when overwriting a font file in the Adobe Fonts folder with a new updated version:

   • When a right sidebearing of a glyph is changed and the font regenerated, the font is NOT updated in Illustrator.

   • Whereas editing a left side bearing and regenerating the font will show the updated font with all edited metrics (both the new left & right sidebearings).

   Issue happens in all CC versions, including CC 2020 24.1

   This issue happens in the context of editing the metrics of a font file multiple times (in order to view new metrics changes in realtime).

   Fonts will not always be refreshed to the latest version when overwriting a font file in the Adobe Fonts folder with a new updated version:

   • When a right sidebearing of a glyph is changed and the font regenerated, the font is NOT updated in Illustrator.

   • Whereas editing a left side bearing and regenerating the font will show the updated font with all edited metrics (both the new left & right sidebearings).

   Issue happens in all… more

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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue.
   Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

   1) Kindly share both version of fonts at ShareWithAI@adobe.com .
   2) Please mention the title of this issue as the subject of the mail with tag [UserVoice] and Uservoice link in subject of email.

   Regards
   Ankit Goyal

10. Emoji rendering issues

    • Some emojis like 🎉or 😟show up as two undefined glyphs when pasted from the clipboard.
    • However, the 😟 will show up when inserted from the Glyphs palette.

    To replicate, simply copy/paste these emojis on a text using the Apple Color Emoji font.

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    Need More Info  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    Please share a screen recording

11. Cap Height setting not using Font Cap Height

    Hello, the option for setting a size of a font by the font's specified cap height appears to be using a metric other than the cap height in at least one instance.

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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.

    Please share the following details :

    • Machine\OS details
    • Files with which the issue is reproducible
    • A small recording of  the issue

    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

12. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    2 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Nozzle,

    Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

    Thanks
    Anish Kumar
    Illustrator Team

13. Adobe Fontが時々使えない

    契約は問題ないはずなのですが、Adobe Fontが時々使えなくなり、既存フォントで置き換えられてしまい、しばらく利用できなくなります。

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. パスのオフセットが出来なくなってしまった

    文字をアウトライン化して、パスのオフセットを実行すると全部同じ色になってしまう。色の変更をしても内側外側全て同じ色になってしまう

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. 和文組版、縦組みでタブ設定した後の文字を「縦中横」にするとクラッシュする。

    和文組版中、縦組みの文字列でタブ設定した後の半角英数字を「縦中横」で縦にしようとするとアプリケーションがクラッシュする。また、「縦中横」設定した文字の前にタブを打ち込むと同じようにクラッシュする。

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    Need More Info  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

    簑原圭介 様

    Illustrator デスクトップ版をいつもご利用いただき誠にありがとうございます。

    いただきました内容が発生した際にお使いのIllustratorのバージョンをお知らせいただけますでしょうか。

    
    

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

16. テキストをアウトライン化した際に空白が記号に変換される

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    Need More Info  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

    井出はるか 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    ご報告いただきました内容につきまして、追加情報が必要となりましたので、お手数をお掛け致しますが、ご協力をお願いいたします。

    1. お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
       ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

17. キーボード入力がおかしい。

    エンターを押しても決定ができずに勝手に違う文章が出てきたり、デリートやバックスペースが反応しない。
    変換ボタンを押すと保存されてしまい困っています。
    以前から文章入力は不具合はありましたが先日のアップデートから更におかしいです。

    1 vote

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    Need More Info  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

    みさき　さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    
    

    お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン

    問題が発生したときに実行していた手順:

    ・フォント名など

    
    

    追加の情報がございましたら追記をお願いいたします。

    （必要に応じて）スクリーンショットまたはビデオをアップロードしてください。

    
    

    どうぞよろしくお願いいたします。

18. テキスト入力カーソルが消える

    [境界線を非表示]にするとテキスト入力時に表示されるはずのカーソルまで消えてしまう。

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    
    

    ご報告いただいた現象ですが、再現できませんでした。

    
    

    お手数ですが、以下の内容を詳しく記載してください。

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順
    3. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。

    
    

    なお、テキスト入力キャレットにつきましては、マウスカーソルを動かすと、高速点滅するという以下の問題が確認されていますので、ご参照ください。

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44387628-%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E6%93%8D%E4%BD%9C%E6%99%82%E3%81%AEi%E3%83%93%E3%83%BC%E3%83%A0%E3%81%AE%E7%82%B9%E6%BB%85%E3%81%8C%E6%97%A9%E3%81%99%E3%81%8E%E3%82%8B

    
    

    よろしくお願いいたします。

    Illustrator チーム

19. ￥マークが文字化けする

    Ai2020で制作したデータだと思います。Ai2021で開いたところ、「￥」が「＼」に文字化けします。

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    
    

    検証を行っていますが、各バージョンで再現できませんでした。

    最新リリースバージョン「ver.26.2.1」の新規作成ドキュメントで再現されるか、ご確認いただけますでしょうか？

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

    
    

20. cant copy text from illustrator and paste to indesign

    When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.

    
    

    Please check if it works for you now and comment back.