Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
653 results found
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Files with extra-long file names aren’t saved on Windows, without a warning
If the file name is too long for Windows 10, no error message is generated but the file is not saved.
Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.
I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…
2 votes -
Live text displaying incorrectly along with objects/outlined text
I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
Adobe is version 25.1I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in…
2 votes -
Spinning circle of death keeps popping up
Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.
2 votes -
Outer Glow producing odd glowing corners around objects
When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.
Windows 10 Pro - Pack - 120.2212.31.0
Illustrator - 25.0.12 votes -
Cannot select type baseline with text tool when snap to grid is active.
Is there an option I'm missing here with the newer versions of Illustrator? I have to key command the grid on and off constantly just to highlight small captions or type.
2 votes -
Extremely slow resize objects selected with multiple sublayers.
The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).
But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.
The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation
The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )
2 votes -
Icon font shows Tofu
I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.
In all other applications, the character can be displayed.
2 votes -
EPS links are slow
For some reason, as long as it is an EPS file that needs to be placed or relinked to the image, it will be very slow.
2 votes -
Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient2 votesDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Illustrator not allowing file saving bug
The Save or Save As functions aren't working. After going to File and selecting either one, nothing happens. I'm left with work unsaved and at risk of losing. This hasn't happened before and I have been using illustrator perfectly for the last 6 months.
I have a MacBook Air, macOS catalina version 10.15.5.
I have Adobe Illustrator 2020.
2 votes -
Repeated objects are invisible when an SVG is opened in Illustrator
When the attached SVG is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
Is this an issue with original SVG (it looks fine in Chrome or Firefox) or Illustrator?2 votes -
Stroke weight defaults to 10pts on oversized custom Artboard
If I create a new document one of the standard sizes, say Letter... then draw an object and apply a stroke... the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object... when I apply the stroke, the size defaults to 10pts.
2 votesDoes it behave any better in the latest Ai builds?
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Pasting and moving deletes blur and brushes
On iMac Mojave 10.14.6 the Illustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance (see pics 1 and 2). Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.
2 votes -
Asset Export does NOT retain the layer name
When selecting two or more elements in a layer named "A" for instance, and adding to the Asset Export panel with the single plus button, it renames it 'Asset1' or something random.
HOWEVER, if that same layer is nested one level deep, clicking the multiple + add button adds it as a SINGLE object, WITH the proper name.
Very funky indeed.
Need the single add button to just simply add it with the name of the layer.
Here's a notion of what I mean (includes several long standing bugs in Asset Export)
https://www.notion.so/Illustrator-Bug-fecf7e5fd65c4d6681f541e699b0cf962 votes -
Rotate lagging/hangs, whenever I'm in rotate tool and rotating lines or objects, sometimes I experience lagging about 1 - 2 minutes
it stucks on this cursor here(image attached), it will last 30 seconds - 1-2 minutes, been dealing with this for a long time.
Looking forward for the fix.
2 votes -
File opens with one color value & the values change when placed in a new document
Hi There, I am working in the latest release of AI on a MacBook Pro OS 10.15.4 (Catalina) and I am reporting a bug I've encountered.
To preface, I don't know the age of the original logo file. The artwork is a PMS chip value, saved in an RGB document.
To get the RGB value of the logo I opened the file and inspect the color. Since it was a PMS, I go to the RGB view either in the color panel or the selector in the tool bar & I see a specific value. (0/53/98) when I paste the…
2 votesTo ensure the colors match, all apps should have their color settings synced, manually or via Bridge. If the problem still exists when the settings and color profiles match, please provide the details about the chosen settings, the color settings configuration files, the test files themselves, screenshots, etc., so the team can try to investigate this.
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Illustrator 24.1.3 Type tool and text refresh
I've been experiencing an error and annoying Type tool bug since the last update to AI 24.1.3. It happens when I type something and later I go back to edit it (for example adding extra text, fixing a type) and the change does not appear to occur until I switch to Outline view. Alternatively, if I option-drag the text path the duplicate path shows the correct text. This is an old error (at least in appearance) that was fixed several versions ago and now it's back.
2 votes -
My colors keep shifting values
I create swatches and it still doesn't remember shifts the value. RGB and CMYK. Seems to happen in every doc.
Any insight to what I'm doing wrong would be helpful.2 votes -
when highlighting text and shift + eye dropping to get text colour only
This action produces random results (like the text has two colours on it)
2 votes -
Where's the colour???
My new Adobe Illustrator seems to be totally in Black and white and grey scale. Where do I find the colour option in it?
2 votes
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