Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
381 results found
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Linked Illustrator files not showing properly
Some linked Illustrator files show up with extra type or completely blank.
2 votes -
Placed .ai artboards drop graphic elements randomly. This is disgusting for printers
The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.
When the .ai file is opened normally, it displays correctly - but not when placed.
This is a separate issue from placed artwork not displaying transparencies accurately.
This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.
2 votes -
Variable Google Fonts reset to minimum weight on file open in Illustrator
Issue Description:
When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.
Expected Behavior:
Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.
Actual Behavior:
After reopening…
2 votes -
I can't save anything in Illustrator in SVG format
I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...
2 votes -
Illustrator takes years to save normal sized files without any super expensive graphical elements
Illustrator takes years to save normal sized files without any super expensive graphical elements
4 votes -
Ray tracing cuts off ends of 3D strokes with round caps
When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).
2 votes -
Square shape not showing
On mine the square shape not showing, why?
2 votes -
Every in-app window is crashing
All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.
2 votes -
Can't see any Artboards
Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.
Would be grateful for any input on my situation.
2 votes -
1 vote
Please tell more.
Share a video recording provide test files, explain the problem in details, share OS and hardware specs, along with the Illustrator version.
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イラストレーターが全体に不具合
囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
全く作業出来ず、途方に暮れています。3 votes -
1 vote
Zuher, please provide more information. Record a video, provide a test file or specific steps if there are specific actions needed, mention your OS and hardware details, the version number, so that the team could try to reproduce the problem at their side.
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Acrobat PDF File Format error when saving .AI documents. The size of the passed callbacks struct is wrong.
Illustrator 30.0 (64 bit.) windows 11 recently loaded then I updated to 30.0. since then 99 % of the time I open my current .AI files to update them and save them, I receive this error which I can't fix. The only way to bypass it is the save to the downloads folder and then over write the original unsaved file with the new version. This is affecting my production time, so it is quite urgent. It could be a setting but as I don't understand the message I can't fix it.
1 vote -
The Eraser Tool sometimes deletes entire blocks of geometry
The Eraser Tool, even with a size of 0 pt (but also with 1 or 2 pt), sometimes deletes entire blocks of geometry, sometimes draws a gap in the geometry (as it should always do). This bug has always existed, you have never fixed it. Often, to make partial deletions of the geometry, I have to use other software (such as CorelDRAW).
2 votes -
テキスト上の文字にカーソルが表示されない（文字編集ができない）
1. os windows10
2. テキスト文字入力後の文字編集
3. 昨日まで使えていたのに使えなくなったので理解できない
4. テキスト上の文字にカーソルが表示されない2 votes -
2 votes
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Problem with Eyedropper tool on text
Illustrator 30.0 on Mac Ventura 13.7.8
When I try to use the Eyedropper tool on a text, it only samples the object's top Appearance, not the text's at Character level.
In the sample video, the characters should become grey, with the text object having a white outline behind. But you can see it only picks up the white outline and not the character colour.
My Eyedropper tool is set to pick up everything (all boxes are ticked).
2 votes -
Bug style de trait
Sur Mac OS 26.0.1 avec un Illustrator 30. Lors d'une variation d'épaisseur (avec l'outil Largeur) à chaque extrémité de mon trait,
il y a des bugs dans l'affichage du résultat ; et quand je varie la courbe de celui-ci le bug d'affichage reste présent.2 votes -
The working screen often appears pink. How to fix it?
The working screen often appears pink. How to fix it?
2 votes -
拡大縮小
バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態（もしくはオブジェクトの変形からパターンの変形に変更）から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。（最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される）
場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
なお、他の変形ツールに関しては未確認。2 votes
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