332 results found

1. Generate Image says the the prompt is against guidelines

   So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??

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   Need More Info  ·  2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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2. Adobe Apps Duplicate or Omit Objects When Linking Illustrator Files

   Adobe Apps duplicate or omit objects when linking Illustrator files, and you have to go back and ungroup objects so they are not shown duplicated, or with some objects you have to move them, then put it back on place so they show up again.

   I tried to remove them, save and update the document inside the other apps (when it was duplicated), and both PS and ID still showed the objects.

   This is so frustrating because it was never an issue before, and now I can’t rely on my linked files at all. We constantly create mockups in Photoshop and InDesign using linked Illustrator objects, and grouped elements are suddenly duplicating or disappearing. It’s seriously affecting our workflow.

   I am using Illustrator for Mac, 29.8.2
   MacOS 15.5

   Please fix this.

   Adobe Apps duplicate or omit objects when linking Illustrator files, and you have to go back and ungroup objects so they are not shown duplicated, or with some objects you have to move them, then put it back on place so they show up again.

   I tried to remove them, save and update the document inside the other apps (when it was duplicated), and both PS and ID still showed the objects.

   This is so frustrating because it was never an issue before, and now I can’t rely on my linked files at all. We constantly create mockups in Photoshop… more

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   Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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3. Text is not working

   My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Not able to trim or crop properly

   i am trying trim but its not working properly

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   Need More Info  ·  1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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5. Images and Shadows Not Rendering Correctly

   I am having issues with build 29.8.2.
   When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?

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   Need More Info  ·  6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

   I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.

   The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.

   Can you sort this issue out?

   I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to… more

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. Preview issues with Home recent files and Placed files not properly showing all artwork.

   Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.

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   Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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8. Image in clipping mask moves when I open the file in Acrobat or Preview

   Illustrator 29.8.2 on Mac Ventura 13.7.8

   I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
   The workaround I have for now is to print to .ps to generate a .pdf.

   (I just updated Illustrator but it happened yesterday too before the update with another file)

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   Need More Info  ·  2 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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9. Files won't actually save until closed.

   Illustrator 29.8.1

   When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

   The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

   Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an online system, and I don't want to have to close it and then reopen it to do so.

   Illustrator 29.8.1

   When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

   The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

   Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an… more

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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10. Action batch in Ai 2025 is slow

    illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
    In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.

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    Need More Info  ·  2 comments  ·  Actions  ·  Delete…  ·  Admin →
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11. No me funciona el contornear trazados

    al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.

    2 votes

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    Need More Info  ·  1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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12. Include SVG code is not working

    I used to be able to copy and paste from Illustrator into Figma without any issues. Then, vector icons started getting pasted as images. After contacting Figma support I was told I need to check the Include SVG code in the Settings - Slipboard handing panel. It worked for a few weeks and as of today it stopped working even though the box is checked.

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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13. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

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    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Super slow with multiple art boards

    I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.

    Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.

    Illustrator 28.8.1
    Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.4

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    Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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15. Mouse cursor highlight disappeared/not showing up?

    That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Selection Tool grabbing top layer rather than selected object in Layers panel

    I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

    Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally just click the object, select in the Layers panel, but then when I go to click to slide the bottom layer out and away it automatically grabs the very top layer. I know I could lock the top layer or isolate the selected bottom layer, but I just enjoyed the simplicity of not needing to do either of those things in the past.
    Please someone help me, I’ve been trying to fix this for hours with no luck.

    I’ve supplied a video, where I would like to just select, edit or move the bottom object (in this video being the rainbow layer), however I can only move it with isolation mode now, which isn't what I want.

    I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

    Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally… more

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    Need More Info  ·  2 comments  ·  Selection  ·  Delete…  ·  Admin →
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17. Using Pencil Tool results in error

    Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    
    

    Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.

    
    

    
    

    Regards,

    Aishwarya G Gadodia

    Illustrator Team

18. Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn ich ein Bild aus einem CMYK-Dokument in ein RGB-Dokument einfüge. Wird ein schwarzes Bild über den Dateiexplorer neu verknüpft, erscheint es wieder korrekt.

    Zum Nachstellen bzw. Ursachenfindung habe ich ein RGB-Dokument erstellt und dort mehrere Bildvarianten platziert:
    - 1.RGB.jpg (Ausgangszustand, alle Bilder korrekt sichtbar)
    - 2.RGB-zu-CMYK.jpg (nach Umschalten des Dokumentmodus auf CMYK sind die RGB-Bilder zerstört)
    - 3.CMYK-zurueck-RGB.jpg (nach Rückstellen auf RGB sind die RGB-Bilder wieder korrekt, die CMYK-Bilder jedoch schwarz)

    Daraufhin habe ich die gleichen vier Bilder anstatt verknüpft eingebettet und mehrfach zwischen RGB und CMYK gewechselt – dabei traten keinerlei Probleme auf. Alle Bilder blieben stabil, ohne Schwarz oder Verfärbungen.

    Meine Vermutung: Illustrator verliert beim Umschalten des Dokumentfarbmodus den Bezug zu den verknüpften Dateien, was zu den beschriebenen Fehlern führt.

    Workaround: Bilder einbetten. Das funktioniert zuverlässig, vergrößert aber die Dateigröße erheblich (was bei meinen Layouts mit meist 6 verschiedenen Versionen pro Plakat sehr unpraktisch ist).

    Fragen:
    Haben andere Nutzer das gleiche Problem?
    Handelt es sich um einen bekannten Bug?
    Gibt es eine Lösung, ohne Bilder einbetten zu müssen?

    MfG Ralf Fleischer

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn… more

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Unable to create new file, have to restart software

    As title, unable to create new file, have to restart software every time

    2 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. Suddenly crashes or bugs

    Suddenly crashes or bugs

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    2 votes

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