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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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195 results found

  1. Artboard Tool doesn’t create artboards based on a clicked object with an expected precision

    When using the Artboard Tool to click on an object, an artboard should be created accordingly. However, this feature rarely works as expected, and the success rate is unacceptably low. We kindly request improvements to ensure more consistent and reliable performance.

    1 vote

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  2. ファイルに埋め込まれたカラープロファイルで開けない

    埋め込まれたカラープロファイルと作業用が違うというアラートが出ますが
    作業用に合わせるラジオボタンをクリックしても、また同じアラートが出て
    ファイルを開くことができませんでした。

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  3. Cursed Path includes non deletable artifacts — part of shape when outlined.

    I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

    I am running Illustrator cc 29.4 on…

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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    Hi All,


    Thanks for reporting the issue!

    We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.

    To help us investigate further, could you please share:

    • The .ai file where you’re seeing the issue
    • Or a short screen recording capturing the issue from the start

    Also, let us know:

    • Is the issue 100% reproducible on your side, or does it happen intermittently?

    Your input will help us get to the root of the problem faster.


    Looking forward to your response!


    Regards,

    Aishwarya G Gadodia

    Illustrator Team

  4. Objects vanish when a PDF is exported

    The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

    3 votes

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    Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

    Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

  5. プリントに選択したページは全て空白です

    Illustrator 2025(29.3)で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト(確認したケースでは埋め込みリンク)のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

    1 vote

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    1 comment  ·  Print  ·  Admin →
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    Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

    Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

  6. スリープさせるとレインボーカーソル化

    MacBookPro OS 13.6.4
    Illustrator 29.3.1

    Illustratorを起動したまま、画面を(物理的に)閉じると、次画面を開いた時にIllustratorがレインボーカーソルのまま動かなくなります。毎回強制終了して再度起動しています。
    ブラウザなどの他のアプリケーションはレインボーカーソル化しません。

    Illustratorを28にしていた頃は起こらなかったです。

    1 vote

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    Need More Info  ·  1 comment  ·  Launch  ·  Admin →
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  7. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

    1 vote

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  8. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

    1 vote

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  9. 2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない

    2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
    「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」

    何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。

    2024のバージョン:28.7.5(64bit)
    2025のバージョン:29.3.1(64bit)

    2 votes

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  10. 別の変数ライブラリを読み込むと「不明なエラー」がでる

    ・すでに変数ライブラリが読み込まれている
    ・1つの変数に複数のオブジェクトを割り当てている

    このようなとき、変数>変数ライブラリの読み込み、から別の変数を読み込もうとすると、
    「不明なエラーのため、フィルター処理を完了できません。」
    と表示されるバグがありますので、報告します。

    なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で1つしか割り当てられていない状態にすると、上記のエラーは起こりません。

    1 vote

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    Need More Info  ·  2 comments  ·  Other...  ·  Admin →
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  11. Area type vertical alignment and auto size doesn't work

    I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.

    2 votes

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  12. カラーピッカーバグ

    文字に適用した効果、光彩(外側)でカラーピッカーを起動しスポイトで画面の色を吸い取った後、吸い取ったカラーのグラデーション上に表示される円を移動すると全く関係のない色に勝手に変化してしまいます。

    2 votes

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  13. ファイルを開き直すとカーニングがリセットされる

    .aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
    発生条件は不明ですが、今のところファイル中に1つだけ現れています。
    ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります(これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません)。

    現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。

    後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
    他に提供できる情報があれば提供いたします。

    1 vote

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  14. EPS保存して再度データを開くと画像の位置がかわっている

    EPS保存して再度データを開くと画像の位置が勝手にかわっています。
    プレビュー画面で見ると普通ですが開くとおかしくなっています。

    1 vote

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  15. テキストレイアウトの更新について

    テキストレイアウトの更新をしてファイルを保存しても、毎回ダイアログ警告が表示される

    1 vote

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    Please package the document with all the fonts used and send it to the team for investigation to sharewithai@adobe.com

    Please also put the link to this report for tracking in the text: http://illustrator.uservoice.com/forums/601447/suggestions/49178399

  16. Undo deletes more than one history step

    Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.

    Illustrator version: 23.0.3
    OS: Mac OS Mojave 10.14.4

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  17. Printed image dimensions .5" larger than dimensions in Illustrator

    Mac Sonoma
    Illustrator 29.1

    I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  18. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

    1 vote

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  19. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  20. Version 2025 crashes more than usual and freezes when a pen used with tablet

    With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.

    4 votes

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    0 comments  ·  Performance  ·  Admin →
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    Hi ,

    Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:

    • Wacom tablet configuration (model and driver version)
    • When you first noticed the issue
    • Is the issue consistently reproducible? (i.e., does it happen every time?)
    • Machine's OS and GPU specifications

    If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.

    We appreciate your cooperation and look forward to assisting you.


    Regards,

    Aishwarya G Gadodia

    Illustrator Team

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