Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
185 results found
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Images moving within clipping masks on opening
When re-opening an file some images shift position/ rescales within clipping masks.
I can correct position, save and reopen and the same issues presents.
7 votesThe team would definitely need a document and a set of linked images it uses to try to reproduce it their end... ideally it should become broken each save/reopen cycle (I know, this sounds weird). Please also share a couple of screenshots, showing the proper and the wrong states of the document (since it’s you only know how it looks normally).
Share these here in comments or send them over to sharewithai@adobe.com (and put the link to this report for tracking purposes in the text of the email then: http://illustrator.uservoice.com/forums/601447/suggestions/49096679)
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Area type vertical alignment and auto size doesn't work
I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.
2 votesPlease post a screen recording of this issue. In Illustrator 2024 Auto-resize is disabled when alignment is "Center", "Bottom" or "Justify", and Auto-resize works fine when alignment is set to "Top". I see the same behavior in Illustrator 2025 as well.
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2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない
2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。
2024のバージョン：28.7.5(64bit)
2025のバージョン：29.3.1(64bit)2 votes -
カラーピッカーバグ
文字に適用した効果、光彩（外側）でカラーピッカーを起動しスポイトで画面の色を吸い取った後、吸い取ったカラーのグラデーション上に表示される円を移動すると全く関係のない色に勝手に変化してしまいます。
2 votes -
別の変数ライブラリを読み込むと「不明なエラー」がでる
・すでに変数ライブラリが読み込まれている
・１つの変数に複数のオブジェクトを割り当てているこのようなとき、変数＞変数ライブラリの読み込み、から別の変数を読み込もうとすると、
「不明なエラーのため、フィルター処理を完了できません。」
と表示されるバグがありますので、報告します。なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で１つしか割り当てられていない状態にすると、上記のエラーは起こりません。
1 vote -
EPS保存して再度データを開くと画像の位置がかわっている
EPS保存して再度データを開くと画像の位置が勝手にかわっています。
プレビュー画面で見ると普通ですが開くとおかしくなっています。1 vote -
Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.
Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.
1 voteAnders, please share a test file and the exact setting and the method you use to export an image.
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Paste in the same place is failing
El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.
1 voteJoan, can you please share both the file and the demonstration video? Please make sure the it’s clearly seen which artboard is active when you copy and when you paste.
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Version 2025 crashes more than usual and freezes when a pen used with tablet
With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.
4 votesHi ,
Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:
- Wacom tablet configuration (model and driver version)
- When you first noticed the issue
- Is the issue consistently reproducible? (i.e., does it happen every time?)
- Machine's OS and GPU specifications
If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.
We appreciate your cooperation and look forward to assisting you.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Recovery opens Print.ai document profile instead of restoring a document after crash
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…
2 votesElizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
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1 vote
Please package the document with all the fonts used and send it to the team for investigation to sharewithai@adobe.com
Please also put the link to this report for tracking in the text: http://illustrator.uservoice.com/forums/601447/suggestions/49178399
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Printed image dimensions .5" larger than dimensions in Illustrator
Mac Sonoma
Illustrator 29.1I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem
1 votePlease send the file and all the details to sharewithai@adobe.com for the team to review
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ファイルを開き直すとカーニングがリセットされる
.aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
発生条件は不明ですが、今のところファイル中に1つだけ現れています。
ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります（これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません）。現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。
後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
他に提供できる情報があれば提供いたします。1 vote -
Undo deletes more than one history step
Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.
Illustrator version: 23.0.3
OS: Mac OS Mojave 10.14.41 voteIf you still have this problem happening, please share a test file, the steps needed to get the behavior, and a video recording of it, with History panel opened in view, so the team can reproduce the issue on their side.
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SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG
The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
<svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
<style type="text/css">
.st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
.st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
</style>When you actually save this with OK it changes to :
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
<defs>
<style>
.cls-1 {…3 votesThis change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.
Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.
Please describe what engine changes affect you and why.
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Struggling with Invisible Geometry when mapping a 3D object
I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.
1 voteA test file is needed along with full specs of your system, including GPU model and its driver’s version.
Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:
http://illustrator.uservoice.com/forums/601447/suggestions/49048304)
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Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
2 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
1 voteGerald, please share an example. Without a test file an investigation can’t start.
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Uneven stroke widths using width tool
Using width tool, stroke comes out uneven, even though system claims it is the same on both sides of the path. This only happens on one side of the stroke, not sure if it's at the beginning or end of the stroke. This only happens when width is adjusted at the very end of the stroke; adding a node just before the end of the stroke and adjusting that way functions properly.
0 votesPlease provide a test file with the path that gives these results along with full specs for OS and GPU.
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特定のデータで印刷ができない
あるデータで印刷をするとメーターが100％で止まってしまい、印刷ができません。
しばらく待ってもプリンターが反応せず困っております。（プリンターダイヤログにも表示されません。）これ以外のデータは正常に印刷可能です。
キャンセルを押すとフリーズしている様子もなく、普通に印刷キャンセルされます。
新規ドキュメントを作成し、コピー貼り付けしてみましたが、それも同じ症状です。データ自体は他に比べ極端に重いデータでもなさそうです。（41956KB）
また、他のPC環境でも試しましたがどのPCを使っても同じ症状で、
そのデータの中の一部パスデータをラスタライズしたり、データ自体をPDF化すると印刷が可能でした。
出来ればPDF化などせずに印刷をしたいです。
何か解決方法がございましたらご教示をお願いいたします。＜環境＞
PC：Windows 10 Pro
バージョン：22H2
プロセッサ：Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz 2.40 GHzillustrator CC v28.5
1 voteThe team would need to see into the document and know about your printer. Please send both the file and the specs via sharewithai@adobe.com
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