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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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185 results found

  1. Images moving within clipping masks on opening

    When re-opening an file some images shift position/ rescales within clipping masks.

    I can correct position, save and reopen and the same issues presents.

    7 votes

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    The team would definitely need a document and a set of linked images it uses to try to reproduce it their end... ideally it should become broken each save/reopen cycle (I know, this sounds weird). Please also share a couple of screenshots, showing the proper and the wrong states of the document (since it’s you only know how it looks normally).


    Share these here in comments or send them over to sharewithai@adobe.com (and put the link to this report for tracking purposes in the text of the email then: http://illustrator.uservoice.com/forums/601447/suggestions/49096679)

  2. Area type vertical alignment and auto size doesn't work

    I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.

    2 votes

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  3. 2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない

    2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
    「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」

    何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。

    2024のバージョン:28.7.5(64bit)
    2025のバージョン:29.3.1(64bit)

    2 votes

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  4. カラーピッカーバグ

    文字に適用した効果、光彩(外側)でカラーピッカーを起動しスポイトで画面の色を吸い取った後、吸い取ったカラーのグラデーション上に表示される円を移動すると全く関係のない色に勝手に変化してしまいます。

    2 votes

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  5. 別の変数ライブラリを読み込むと「不明なエラー」がでる

    ・すでに変数ライブラリが読み込まれている
    ・1つの変数に複数のオブジェクトを割り当てている

    このようなとき、変数>変数ライブラリの読み込み、から別の変数を読み込もうとすると、
    「不明なエラーのため、フィルター処理を完了できません。」
    と表示されるバグがありますので、報告します。

    なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で1つしか割り当てられていない状態にすると、上記のエラーは起こりません。

    1 vote

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    Need More Info  ·  2 comments  ·  Other...  ·  Admin →
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  6. EPS保存して再度データを開くと画像の位置がかわっている

    EPS保存して再度データを開くと画像の位置が勝手にかわっています。
    プレビュー画面で見ると普通ですが開くとおかしくなっています。

    1 vote

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  7. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

    1 vote

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  8. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

    1 vote

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  9. Version 2025 crashes more than usual and freezes when a pen used with tablet

    With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.

    4 votes

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    0 comments  ·  Performance  ·  Admin →
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    Hi ,

    Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:

    • Wacom tablet configuration (model and driver version)
    • When you first noticed the issue
    • Is the issue consistently reproducible? (i.e., does it happen every time?)
    • Machine's OS and GPU specifications

    If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.

    We appreciate your cooperation and look forward to assisting you.


    Regards,

    Aishwarya G Gadodia

    Illustrator Team

  10. Recovery opens Print.ai document profile instead of restoring a document after crash

    This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…

    2 votes

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    Elizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.

    Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.

    Does it sound like something that could have been the case?

  11. テキストレイアウトの更新について

    テキストレイアウトの更新をしてファイルを保存しても、毎回ダイアログ警告が表示される

    1 vote

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    Please package the document with all the fonts used and send it to the team for investigation to sharewithai@adobe.com

    Please also put the link to this report for tracking in the text: http://illustrator.uservoice.com/forums/601447/suggestions/49178399

  12. Printed image dimensions .5" larger than dimensions in Illustrator

    Mac Sonoma
    Illustrator 29.1

    I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  13. ファイルを開き直すとカーニングがリセットされる

    .aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
    発生条件は不明ですが、今のところファイル中に1つだけ現れています。
    ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります(これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません)。

    現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。

    後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
    他に提供できる情報があれば提供いたします。

    1 vote

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  14. Undo deletes more than one history step

    Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.

    Illustrator version: 23.0.3
    OS: Mac OS Mojave 10.14.4

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  15. SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG

    The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
    <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
    .st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
    </style>

    When you actually save this with OK it changes to :

    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
    <defs>
    <style>
    .cls-1 {…

    3 votes

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    This change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.

    Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.

    Please describe what engine changes affect you and why.

  16. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  17. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    2 votes

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  18. MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    1 vote

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  19. Uneven stroke widths using width tool

    Using width tool, stroke comes out uneven, even though system claims it is the same on both sides of the path. This only happens on one side of the stroke, not sure if it's at the beginning or end of the stroke. This only happens when width is adjusted at the very end of the stroke; adding a node just before the end of the stroke and adjusting that way functions properly.

    0 votes

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    1 comment  ·  Strokes  ·  Admin →
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  20. 特定のデータで印刷ができない

    あるデータで印刷をするとメーターが100%で止まってしまい、印刷ができません。
    しばらく待ってもプリンターが反応せず困っております。(プリンターダイヤログにも表示されません。)

    これ以外のデータは正常に印刷可能です。

    キャンセルを押すとフリーズしている様子もなく、普通に印刷キャンセルされます。
    新規ドキュメントを作成し、コピー貼り付けしてみましたが、それも同じ症状です。

    データ自体は他に比べ極端に重いデータでもなさそうです。(41956KB)

    また、他のPC環境でも試しましたがどのPCを使っても同じ症状で、
    そのデータの中の一部パスデータをラスタライズしたり、データ自体をPDF化すると印刷が可能でした。
    出来ればPDF化などせずに印刷をしたいです。
    何か解決方法がございましたらご教示をお願いいたします。

    <環境>
    PC:Windows 10 Pro
    バージョン:22H2
    プロセッサ:Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz 2.40 GHz

    illustrator CC v28.5

    1 vote

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    0 comments  ·  Print  ·  Admin →
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