Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
382 results found
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ESC key not exiting text editing and isolation modes in Illustrator 2025 on macOS and PC
On macOS (latest version), ESC key does not exit text editing mode in Illustrator 2025 as it used to in previous versions.
Resetting preferences and keyboard shortcuts does not fix it. I created a new action to perform the exit task temporarily.
Expected behavior: ESC should exit text mode.26 votes -
Images and Shadows Not Rendering Correctly
I am having issues with build 29.8.2.
When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?3 votes -
Illustrator crashes using copy command
Everytime I use the copy shortcut or from the edit drop down, Illustrator crashes. I'm on Windows 11. It just started today.
15 votesWe have confirmation from multiple users that copy paste crash issue is resolved after updating to latest MS Windows Defender security intelligence update - 1.435.148.
Request everyone in this thread to update to the latest MS Windows Defender security intelligence update - 1.435.148 and share if this resolved this issue.
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Scroll wheel is very slow and unresponsive in Adobe Illustrator 30.0
Since updating to 30.0 today, the UI seems very slow, particularly when using the scroll wheel to navigate the canvas.
7 votes -
Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one
macOS Sequoia 15.6
Illustrator 30.0Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.
3 votes -
Images embedded disappear after reopening the file 2025
This problem has been occurring for a few weeks: when I reopen a file containing embedded images, they disappear, turn white, or turn the original image color.
In 15 years of using ILLUSTRATOR, this has never happened, and it's truly annoying. Some files contain more than 50 images, and if a small one disappears, it's unmanageable.
The strange thing is that it doesn't happen with all files; it's random.
I'm working with Illustrator 30.0, but the same thing happened with 29.8.3.
Looking through various forums, you may already be aware of this problem.
Please fix it, as we pay a…
2 votes -
All Text Disappeared!
I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.
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Captura%20de%20pantalla%202025-12-05%20a%20la(s)%205.06.16%E2%80%AFp.%C2%A0m..png 1498 KB -
Captura%20de%20pantalla%202025-12-05%20a%20la(s)%205.05.54%E2%80%AFp.%C2%A0m..png 113 KB -
Captura%20de%20pantalla%202025-12-05%20a%20la(s)%205.06.31%E2%80%AFp.%C2%A0m..png 140 KB -
Screenshot%202025-10-13%20111631.png 27 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.14.47.png 8340 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.15.11.png 1987 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.14.01.png 1785 KB -
Interfaz_CZVol%20Informe.txt 2 KB -
Screenshot%202025-08-31%20125428.png 236 KB -
Screenshot%202025-08-31%20125419.png 120 KB -
Screenshot%202025-08-28%20094458.png 63 KB -
Screenshot%202025-08-28%20094145.png 229 KB -
Screenshot%202025-08-27%20at%205.55.33%E2%80%AFPM.png 25 KB -
Screenshot%202025-08-27%20at%205.55.20%E2%80%AFPM.png 43 KB
8 votes -
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Pasting an object with perceptual gradient applied expands it and converts into an image
- Create a rectangle and fill it with a gradient (liner/radial)
- In the gradient panel, change the method from Classic to Perceptual
- Copy the object
- Paste the object
Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
And if the object had a stroke, it becomes a group with a stroke in it separated.5 votesPlease try to go to Preferences > Clipboard handling and disable Include SVG Code option. Does it change anything when you copy and paste an object with a perceptual gradient applied? Does it become rasterized?
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Can't see any Artboards
Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.
Would be grateful for any input on my situation.
2 votes -
プレビュー用のPDFの文字が化けました
macOS Sequoia 15.6.1
Adobe Illustrator v29.7.1
他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント（作成バージョンは29.7）を開いて修正して保存した。
このデータはInDesignドキュメントにリンク配置されていた。
InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
1→3、0→2 のように。
修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
が、Illustratorはフォントエラーを表示することなく、開いた。
PDFを書き出すと、正常に表示される。
プレビューのPDFのみ化けている。
その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
v29.0までダウンバージョンしてみたが、全て化けた。
再現方法としては、
1. Century Gothicをライブラリ/Fonts フォルダに入れる
2. Illustratorでドキュメントを新規作成
3. 数字を入力
4. 書体をCentury Gothic Regularにする
5. 保存して閉じる
6. Century Gothicをライブラリ/Fonts フォルダから外す
7. 5.のドキュメントを開く
8. 修正して保存（または別名保存）
以上を、各バージョンのIllustratorで実行。
InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。8 votes -
Fonts change after reopening Illustrator file
I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.
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incorrect_fonts.png 675 KB -
correct_fonts.png 787 KB -
STD-3119-7A%20PartPreview%20CORRECT.pdf 704 KB -
STD-3119-7A%20PartPreview%20CORRUPT.pdf 319 KB -
Screenshot%202025-07-16%20at%203.30.09%E2%80%AFPM.png 85 KB -
Screenshot%202025-09-02%20at%2010.00.12%E2%80%AFAM.png 1142 KB -
Screenshot%202025-09-02%20at%2010.00.24%E2%80%AFAM.png 413 KB -
Layer%201.jpg 490 KB -
Layer%202.jpg 519 KB -
Screenshot-(79).gif 2539 KB
5 votes -
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Live text converts to outlines when copying and pasting within Illustrator
When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.
This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.
2 votes -
Files not saved properly with incorrect display
Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
When we reopen and resave the file, it is fine.
For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.2 votes -
Placed .ai artboards drop graphic elements randomly. This is disgusting for printers
The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.
When the .ai file is opened normally, it displays correctly - but not when placed.
This is a separate issue from placed artwork not displaying transparencies accurately.
This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.
2 votes -
Illustrator takes years to save normal sized files without any super expensive graphical elements
Illustrator takes years to save normal sized files without any super expensive graphical elements
4 votes -
White looks gray in Overprint Preview
The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.
Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this…
2 votes -
Stroke issues with text containers when exporting into SVG
When exporting to SVG, text frames are interpreted as separate entities and inherit stroke/fill attributes from the text or group they are in. This results in unwanted strokes around the text frame itself. With other formats there are no issues.
Attached a native-export-png and a result of a svg-export-png.
3 votes -
Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File
While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.
The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.
I attempted standard troubleshooting steps, including…
3 votes -
Every in-app window is crashing
All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.
2 votes -
Font Weights Change Upon Opening Files
When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
I ended…2 votes
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