Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
161 results found
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Pantone Color Changes to CMYK
When I have an object that has a pantone color associated with it but then the pantone swatch is deleted from the swatch panel, the object color changes to cmyk instead of keeping its pantone color. This is causing issues with printing, as it will print a different color than it is supposed to.
1 voteWhen a spot color is deleted from the Swatches panel, Illustrator has to convert all the colors in the document to a process color instead, because they loose the link to the now deleted spot swatch.
This is how it works and it can’t be changed. The spot color should remain in a document’s swatches if it is used in it.
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Everything gets converted to RGB
I can't create a file in CMYK color format... everything, even previous files, have been converted to RGB. HELP!
1 vote -
A layer name with Emoji breaks Layers panel
When an artwork contains a layer whose name has emoji such as 👍, the Layers panel gets broken. Interfaces (Eye or Lock icons, thumbnail or name) of several layers or groups will disappear and lost controlled. Fortunately, I knew which layer name has emoji so that it has been recovered by deleting the emoji.
version: Illustrator 24.0.2 with Windows 10 x64
1 vote -
Pen tool issue since update 24.1.3(64bit)
When I go to use pen tool the cursor is 5mm away from the anchor point. When trying to draw with this there is a lot of jerking, and very little control. Also when moving vectors I have very little control over where it can be placed. Smart guides is no longer showing or working but is selected in menu. Not working today because of this. Thank you - Helen.
Microsoft Surface Studio 2
Windows 10 64 bit1 voteThis issue is due to Snap to grid option turned on inadvertently as mentioned in the comment by Helen.
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path malfunctioning after pressing object > expand
(I am using the cc 2019 version windows)
using my pen tool I created a path, in which I wanted to alter something and therefore I used the expand option for it. This led to my path creating new unwanted anchor points on the stroke area. In other words when I try to alter the path it only lets me select the circumference, while the actual anchor point went missing and the pen tool is unable to make any changes to it.
In the picture below it is shown everything I explained above
Ive been trying to find a solution…1 voteSo far there is no way to de-expand strokes back to live strokes. There is a feature request about it though — https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44614782-convert-expanded-strokes-back-to-live-strokes
As for extra points Illustrator adds upon expanding, near the former corners — these are parts of miter joints used for strokes.
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Opacity issues with white
Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.
1 vote -
AI file not locked but but cannot be edited
I have a file that while I was working on it seems to have become locked as an image and I can no longer select any elements to edit.
I have followed the guidance to unlock or unhide layers but this doesn't seem to be the issue. Can you advise?1 voteThe attached file contains one single image placed (from a png file). When this file is opened in Illustrator, the image covers the entire view area and selection outlines are outside the view area. Zoom out to see the selection handles. The contents cannot be edited like individual vectors because it is an image.
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File deletes off NTFS file server
At work we use Macs running macOS 10.15.3 and Illustrator CC 2020 (24.0.3) with working files stored on a SMB (NTFS) share volume.
If we open an Illustrator file though macOS Finder window and then work on it and save the file, if the Finder window is still open it will delete the file and give an error. In order not to lose the work we have to save as with a different name. This only happens when the Finder window is still open showing the file we are working on, if the window is closed then this is not…
1 vote -
Illustrator randomly "Saves as..." (Bug)
As the subject line says... This behavior started only recently, occurring a couple of times a day. There is the phrase "Saving" followed by the file name which appears in shadowed Myriad type behind the save dialog. I have attached a screenshot along with my system info. Very weird and a touch unsettling. Thank you.
1 vote -
Type tool not working properly
Running Windows 10 and Ai version 24.0.2
Trying to hit a return between words in a text sentence, neither the backspace or delete or enter work. No it's not a keyboard issue, since it works with any other program without a problem. This bug is also happening to several machines in the work place consistently. We need to close the whole application so it responds to this text command issue, but after having the document open for a little time it does it again.
I expect to be able to edit my text... this is a big one...1 vote -
When copying a file from XD to Illustrator, the image repeats itself within the shape
When copying a file from XD to Illustrator, the image repeats itself within the shape
1 vote -
text selection bug still happening with 24.03
When you click on text to move it around on the artboard it always selects what is BEHIND the text box only, unless you click 1 pixel below text baseline exactly. I click on the text inside of the box to move it and it keeps moving my background. I have to zoom in 150% to see baseline and move text. This has REALLY slowed down my process.
I'm on a MacOS 10.14.61 vote -
Attempting to Save an Illustrator File causes Mac to Restart.
This has happened almost every time I have tried to save a large Illustrator file. It is pretty much a lottery as to if the file will save or if I have to start again or recover what I have lost. I don't know what is the cause or how to fix it.
1 vote -
Unreliable EPS export from CC 2020
If I export a multilayered Illustrator file as an EPS from CC 2020, layers are not saved with the correct ones activated when the EPS is opened in Illustrator once again.
When I complete the same task in CC 2019 the layers are saved correctly.
This means that CC 2020 is not usable in its current state as a reliable production tool for generate EPS files.
MacOS 10.15.2
iMac Retina 5K, 27-inch, 20191 vote -
command + z
illustrator newest version 2020 in use:
it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.lets say
1- line modification towards left
2- line resized
3- point of line modified from point A towards Bwhen pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..
1 vote -
Width Tool shows no highlighted contour
while using the width tool I notice the absence of an highlighted contour to see the modification of the line that could help to see better the size and proportion applied
1 vote -
Save artboards as individual files - File name bug
When I try to save an .ai and check "Save each artboard as a seperate file"
Illy should create each file with my chosen file name, plus appended with the name of each artboard.
Except sometimes it fails to append the correct artboard name. I always rename my artboards, and sometimes it just adds the default dartboard name.I'm on:
2017 iMac
macOS Catalina 10.15.2 (19C57)and,
Illustrator 24.0.3
1 vote -
EPS files look slightly off in working document and exported files for web
We have used .eps files for our logos for many years with no issues. Now, .eps files placed into a document (usually logos) appear just slightly off -- sometimes it will be the rounding of one of the letters, or a little chunk off the side of some letters. Some of the letters may appear to be outlined or thicker than others. In some cases, the issue is so subtle it isn't caught before going to print. Registered trademark symbols are often corrupted.
1 vote -
overprint preview not working properly
This is new to me as of today. This is a process I have done hundreds of times in the past with no issue. I have not received or updated anything over the past week other than any Adobe updates I receive via the Creative Cloud.
What I do is create a separate layer in a file to set up a kiss cut for cutting vinyl. I use a spot colour for this - same spot colour I have been using since day one.
I apply the spot colour to the text or object - in this case a box…
1 vote -
Illustrator ignores bounding box in standard EPS
Details of your operating system and version of Adobe Illustrator
Windows 10 Pro (1809) & Mac OSX 10.14.6
Illustrator 24.0.1 (64-bit) and olderThe steps you were taking when you experienced the issues
Opening a standard EPS file which follows the Adobe EPS specification as mentioned in https://www.adobe.com/content/dam/acom/en/devnet/actionscript/articles/5002.EPSF_Spec.pdf (e.g. EPS produced by Affinity Designer, InkScape, QuarkXPress, etc.).Your expected result
Illustrator should show the correct bounding box (artboard) as defined in the EPS header. The following minimum requirements are set out on page 6 of the specification linked above: »An application importing an EPS file must parse the EPS file…
1 vote
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