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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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332 results found

  1. Image in clipping mask moves when I open the file in Acrobat or Preview

    Illustrator 29.8.2 on Mac Ventura 13.7.8

    I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
    The workaround I have for now is to print to .ps to generate a .pdf.

    (I just updated Illustrator but it happened yesterday too before the update with another file)

    2 votes

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  2. Files won't actually save until closed.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an…

    2 votes

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  3. Action batch in Ai 2025 is slow

    illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
    In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  4. No me funciona el contornear trazados

    al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.

    2 votes

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    Need More Info  ·  1 comment  ·  Strokes  ·  Admin →
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  5. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

    2 votes

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  6. Mouse cursor highlight disappeared/not showing up?

    That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)

    2 votes

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  7. Selection Tool grabbing top layer rather than selected object in Layers panel

    I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

    Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally…

    2 votes

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    Need More Info  ·  2 comments  ·  Selection  ·  Admin →
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  8. Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn…

    2 votes

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  9. Unable to create new file, have to restart software

    As title, unable to create new file, have to restart software every time

    2 votes

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  10. 2 votes

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    Need More Info  ·  1 comment  ·  Other...  ·  Admin →
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  11. 2 votes

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  12. White looks gray in Overprint Preview

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this…

    2 votes

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  13. App crashes shortly after launch

    It keeps quitting unexpectedly after a short time

    2 votes

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  14. Create Outlines shortcut not working (Shift + Ctrl + O)

    Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

    2 votes

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  15. Se borro todo

    Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
    Que hago???????

    2 votes

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  16. Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file…

    2 votes

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  17. Can’t edit colors in a selection

    When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.

    2 votes

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  18. With no documents opened, clicking New doesn’t do anything

    Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

    2 votes

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  19. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

    Illustratorのバージョン:
Illustrator 29.4 日本語版
    OS:
macOS Sonoma 14.7.7
    ハードウェア環境:
    ・機種名:iMac Retina 5K, 27-inch, 2020
    ・CPU:3.3 GHz 6コア Intel Core i5
    ・メモリ:8 GB 2667 MHz DDR4
    ・GPU:AMD Radeon Pro 5300 4GB
    プリンター:
Fuji Xerox DocuColor 1450 GA(Wi-Fi接続)

    再現手順:
    1. Illustrator で任意のドキュメントを開く
    2. メニュー「ファイル」>「プリント」を選択
    3. プリントダイアログで用紙サイズや設定を変更
    4. 「プリント」をクリック

    実際の結果:
    ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
    期待する結果:
    ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

    補足情報:
    ・データの複雑さやIllustratorの起動時間は関係ないように感じる
    ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
    ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

    クラッシュレポートのスクリーンショットを添付します。

    2 votes

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    Need More Info  ·  3 comments  ·  Print  ·  Admin →
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  20. グラフのサイズや位置が表示されない

    1.Windows11Pro Illustrator29.6
    2.グラフツールでグラフを作成
    3.変形パネル(ウインドウ>変形)に値が表示され、編集できる
    4.何も表示されない

    2 votes

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    Need More Info  ·  3 comments  ·  Tools  ·  Admin →
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