Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
400 results found
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Text always shows as black
Sometimes, when I apply color to a text box (using the swatches or the eyedropper) the color shown on screen is black even though in the Appearance panel the Fill is the one I applied.
I made a screenshot (attached) to demonstrate4 votesResolved (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
The attached screenshot displays the FILL color underneath the CHARACTERS in the APPEARANCE panel therefore any change applied to the FILL will not be displayed, to display it correctly please move the FILL color row on top of the CHARACTER row (Click & Drag) in the Appearance panel.
Hope this helps to resolve this issue.
With Best Regards,
Raghuveer Singh
Illustrator Team -
Tools move in tool bar, I need to reset tool bar back to default but then moves again with 2/3 mins of working. Please advise. Thanks.
Tools move in tool bar, I need to reset tool bar back to default but then moves again with 2/3 mins of working. Please advise. Thanks.
4 votes -
Film and Video presets have an unnecessary Artboard 2
Every new document created has 2 artboards (At least when creating from the 1920x1080 HD video template) Every time I go to export a jpg or png via save for web, it slows to a crawl because of a huge unnecessary artboard. I only want to export the size artboard I created, the HD size. But I have to wait for it to catch up and then cancel, delete the useless artboard, then go back to exporting. The whole process takes several minutes and is infuriating.
4 votesThis artboard has a purpose.
As mentioned here in comments and in several discussions (here or here), this artboard is needed when importing the file as a composition into After Effects.
Quoting Ton Frederiks (thanks):
With a single artboard, After Effects clips the content outside the artboard even when Retain Layer Sizes is selected.
With the second large artboard, AE will show the contents of layers when Retain Layer Sizes is selected.
Another way to solve it is to create a single large artboard that has the size of all the artwork.
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Failed SVG 1.1 Import/Export in Illustrator CC 21.1.0 (Win)
Isolate Blending sets to default mode on all fonts when importing SVG-files to Illustrator and cause ”bitmap fonts” on printed paper in web browsers for Windows with embedded fonts from exported PDF-files from Illustrator.
Transform lines ignored in SVG-Import in Illustrator from scaled Graphic/Movie Clip from Animate CC 16.5.1.104 (Win).
<g transform="matrix( 0.25, 0, 0, 0.25, 0, 0) "></g>Tracking text failed and ignored in SVG-Import and Export in Illustrator (SVG-Export from Animate).
<text letter-spacing=”0.1”</text>
4 votesShould be fixed in version 30.0
Please test it and comment back if this still happens for you
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Swatches don’t display names on hover
Please restore the display of color names when hovering over a color swatch in the palette.
3 votesEnabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back
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Hitting Tab key after changing artboard name in Artboard palette
If I rename an artboard in the Artboards palette and press tab (e.g. to rename the next artboard), the new name only changes in the Artboards palette.
The artboard name visible on the canvas, and the one used when exporting files, is still the old name.
If I press the Return key after making a name change in Artboards palette it works as expected.
Would like to be able to Tab through the list and make changes.
Illustrator v30.1, MacOS 26.1
3 votesThe fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Garbled names in menu in Ukrainian UI language, missing commands
Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled
3 votesReported as fixed in the latest general release.
Please test and check if it works as expected for you, and comment back if it still lingers.
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Illustrator最新版で A-OTF フォントが使用できない件について
お世話になっております。
現在、以下の環境で A-OTF フォントが Illustrator で使用できない 不具合が発生しております。
環境
macOS：15.6.1（Sequoia）
Adobe Illustrator：最新版（28.x）
Morisawa Fonts アプリ：最新版を使用
フォント例：A-OTF ゴシックMB101 Pr5
症状
Illustrator のフォント一覧には A-OTF フォントが表示されるが、選択すると代替フォントに置き換わり使用できない。
Photoshop など他の Adobe アプリ（Photoshop、InDesign）では同じフォントを正常に使用可能。
Morisawa Fonts アプリ上では該当フォントはアクティブ化されている。
実施済み対策
Illustrator のアンインストール／クリーンインストール
環境設定・キャッシュの削除
Morisawa Fonts アプリの再インストール、ログイン／再アクティブ化
macOS 再起動
上記すべてを実施しても改善せず
特記事項
Illustratorを一つ古いバージョン（27.x）に戻したところ、問題なくフォントを使用できた。
よって、最新版 Illustrator（28.x）と macOS 15.6.1 環境における A-OTF フォントの不具合である可能性が高いと考えられる。
ご確認いただきたいこと
Illustrator最新版と macOS 15.6.1 環境での A-OTF フォント非対応／不具合について既知の情報があるか
修正版のリリース予定があるか
回避策があればご教示いただきたい
3 votesOur investigations suggest that this issue is no longer happening in recent version. If you are still running into this issue, please make a comment.
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Cannot move images in my design.
I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.
Things I've tried:
- Checked for update
- Restarted my computer
- Restarted Illy
- Restarted Illy while pressing shift-options-command
- moved the file to my desktop (off of external drive)
- cleared…3 votesWe’ve released version 29.8.1 that resolves the underlying issue with object and artboard scaling. We recommend updating to this version to prevent similar issues in the future.
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Export for Screens won’t export artboards as a single file
When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.
illustrator 2025 v29.6.1
3 votes -
モノクロになってしまう
illustrator2025
Windows11Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。
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%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-06-28%20180451.png 11 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-06-28%20180608.png 469 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-06-28%20180348.png 13 KB
3 votes最新の30.3一般リリースで修正されたとのことです。アップデート後、ご確認いただき、問題がまだ発生する場合はご報告ください。
Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.
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3 votes
この問題は、Windows 11 の 5 月の月例リリースにより発生しました。
この問題に関する報告は、現在寄せられておりません。
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Incorrect object size when exported to SVG - Illustrator v 28.4.1
The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
Attached is the code generated by 28.3 and 28.4.1 of the same design.
Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.3 votesThe problem seems to be solved with Beta 28.6.
If you experience this problem still — please comment back.
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Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votesNo longer happens in latest versions
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Inconsistent colors across the Adobe apps, even when synced via Bridge
With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.
3 votesSeems to not happen anymore in latest builds. Please comment if you still get anything like this.
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My knife tool is missing
The knife tool has been below the scissors before, but now its gone ... Why?
(see image below)3 votesThe tool is still there, but he team decided to hide the Knife tool from the Basic toolbar, based on the usage statistics, aiming to reduce clutter for new users.
You can still access it. There are two options:
1. Go to Window > Toolbars and pick Advanced, to view the classic tool layout, including all plugin tools added.
2. Press Edit Toolbar button at the bottom of your current toolbar (with three dots), find the Knife there (it’s the last one in the Modify section), and drag it into the panel in the slot you find fitting (be careful not to insert it into a tool-group by mistake, it’s a tight wiggle).
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Type on a path tool resizing causes crash
I have the latest version of Illustrator CC 2020 v. 24.0.3. Unfortunately, everytime I try to resize a type on path, Illustrator crashes. I have restarted the app and system and that didn't help.
3 votes -
Workspace toolbars disappearing
Ai CC 2019 - all of a sudden all the toolbars have disappeared and won't stay reinstated. Workspace will not reset nor change modes.
3 votesPlease reset your preferences and upgrade to latest release 23.0.2 we have fixed the toolbar issue there.
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Please fix "colour changing of vector elements between Illustrator and Photoshop
If you Copy/Paste vector objects - saving it to a library - from Illustrator to Photoshop, there is a marginal colour change. That's pretty annoying and has to be fixed immediately, thx!
3 votesReported to be working fine in the latest builds. If this is still a problem for you — please leave a comment with details.
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Stop asking about switching to the Touch interface
I have a laptop with a touch screen (that I never use, and never intend to use). Every time I open Illustrator, it tells me that it has detected that I am using a touch enabled screen and asks if I want to switch. I would be VERY appreciative if you could make this pop up with a "don't ask me again on this computer" checkbox as it is really annoying as it not always obvious that it has popped up and it makes the screen unresponsive.
3 votesHi,
Sorry to hear that this dialog was annoying you so much. I am glad to share that this has been removed from the latest release of Illustrator. Please upgrade to latest version to get rid of this issue.
Thanks
Anish Kumar
Illustrator Team
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