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Akshay Varshney

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16 results found

  1. Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected

    97 votes

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    84 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Akshay Varshney commented  · 

    Not able to repro this problem in the latest 28.3 released build, Can you please share a short video of the issue.

    Also please share ai file to check this. Thanks!

  2. Improved 3D effects and Adobe Substance materials

    1 vote

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    480 comments  ·  Illustrator Feature Feedback » 3D & Materials  ·  Admin →
    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    There are now several separate requests made, based on the feedback in this thread:

    1. Regarding adjustable color and opacity for 3D shadows:

    https://illustrator.uservoice.com/forums/333657/suggestions/47054086

    2. Regarding presets for each tab in 3D and Materials panels: Object, Materials, Lighting:

    http://illustrator.uservoice.com/forums/333657/suggestions/47350001

    All those who commented on the topic until October 16, 2023, are already added as voters there. If this is something you want to have for 3D and Materials in Illustrator — please upvote it. If possible — create new requests and bug reports about 3D, rather than commenting here inside. This will help the team to better prioritize efforts on making the feature better. As always — thanks for the feedback! It helps.

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    Akshay Varshney commented  · 

    @Tay Jing Ni :
    Lighting Widget would be only visible if you have GPU present on your machine. If no GPU is present then you will not be able to control the lighting via widget.

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    Akshay Varshney commented  · 

    @Michael Raahauge
    Are those Custom Materials which you added by yourself? If yes then it is expected, First you need add the same material in another after that it will work.

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    Akshay Varshney commented  · 

    @Mike:
    In the latest 27.3 build you can control the lighting on any object also you can turn off the lighting we have light visibility option. Please check and let us know if this meets your expectation.

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    Akshay Varshney commented  · 

    @Lewis Tsalis :
    We already have the capability to select and adjust color of each light. Please download the latest build you will see the multiple lights feature from where you can adjust the properties of each individual light.

    Also as of now ambient light color is not supported.

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    Akshay Varshney commented  · 

    @olesia O: Please make sure that selected object is 3D and it doesn't contain multiple 3D effects for that case we'll not allow to apply any of 3D properties including base Material too.

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    Akshay Varshney commented  · 

    @Jas: Please check the object selected. If you have multiselection with different 3D properties then you cannot change 3D properties. It works for object selected with same 3D properties.

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    Akshay Varshney commented  · 

    @ignacio :
    Can you please share the ai file for the same, we will check this internally and let you know.

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    Akshay Varshney commented  · 

    @Ben Cos : Please share the ai file and which illustrator version you are using. Also a small video demonstrating the issue would also be help.

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    Akshay Varshney commented  · 

    @Josh Tucker: Sorry for incovience caused. We are aware of this bug and will try to fix this at our earliest ease. Thanks!.
    Workaround: Please make the size of the object smaller.

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    Akshay Varshney commented  · 

    @Dale Iannello: Can you please help to explain where it is crashing for you?
    Also please help to provide the complete repro steps with ai file so that we can fix this at earliest. Thanks!

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    Akshay Varshney commented  · 

    @Chitra Gopalakrishnan: There is an option in 3D Panel inside properties dropdown in Materials tab from where you can delete any material on to 3D object. Please check if that doesn't meet your expectation then please let us know.

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    Akshay Varshney commented  · 

    @Peter Engle: This issue is known to us. We are working on fixing this soon. Kindly please share the ai file for the same, so that we can test at our end once we fixed this

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    Akshay Varshney commented  · 

    @Matthew Siegwald: fix exporting issues. The asset is spread out in stager when imported

    Are you still facing this issue with the latest release build? If yes please kindly share the ai file for the same.

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    Akshay Varshney commented  · 

    @clara: Please share ai file for the same. Also please share short screen recording of the issue.

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    Akshay Varshney commented  · 

    @Fulya YILMAZ : Can you please help to explain what exactly is your issue?

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    Akshay Varshney commented  · 

    @Scout O'Connor: Thanks for your feedback, we are working on this.

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    Akshay Varshney commented  · 

    @Dominique King : We already have an option to control shadow softness. There is an option inside lightning panel as softness which can help to control intensity of shadow. This work only for ray tracing mode. Let us know if this is what you looking.

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    Akshay Varshney commented  · 

    @Nicolas Rapp: Can you please provide more information what are the issues you are facing?
    Also please provide ai file, screen recording and system specification to look at this issue so that we can fix this.

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    Akshay Varshney commented  · 

    @Gabriel Drozdov : Can you please provide the ai file, this is not reproducible for us. Also does this happens with every grouped object?

    Also please try clearing the preferences, please clear preferences and try again

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    Akshay Varshney commented  · 

    @Davine Prodigy: Please provide the ai file of the issue? Also which illustrator version are you using?
    Does this happens everytime on different files or this is only file specific?

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    Akshay Varshney commented  · 

    @Iain Anderson : In our latest BETA release, USD/GLTF support is there in which you can export textures as well.
    Please let us know if there is any feedback related to that.

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    Akshay Varshney commented  · 

    @兔寶寶 :
    You cannot apply 3D revolve on two different objects that functionality is not supported. However, you can able to rotate more than one 3D object irrespective of its 3D properties.

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    Akshay Varshney commented  · 

    @Ies Chan: Could you please share a short video of the issue also please share ai file as well.
    Thanks!

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    Akshay Varshney commented  · 

    @KAJAL NI: Can you please share the ai file with us which is creating the problem?

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    Akshay Varshney commented  · 

    Hi All,
    This is to inform you that Perspective Feature work is in progress, we are going to release this very soon. Thanks!

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    Akshay Varshney commented  · 

    @Jorge Antonio Pajares Ormachea :
    1. If you not able to apply 3D on a simple Rectangle also?
    2. Does this issue appears every time on your machine? Can you please provide the ai file as well?
    3. Please share the Preference folder from below location C:/Users/<user_name>/AppData/Roaming/Adobe/Adobe Illustrator
    Can you please share the color settings screenshot so that we can reproduce and look at the issue at our end.

    Please try this workaround:

    1. can you please go to Edit-> Color Settings please provide the screenshot of current color settings
    2. Change color settings to any other settings and then apply 3D and see if this works.

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    Akshay Varshney commented  · 

    Illustrator- 3D and Material New Feature Map Art and other Feature Enhancements in 3D is now LIVE on CREATIVE CLOUD DESKTOP BETA Section.

    We have made some significant enhancements to ‘3D and Materials’ feature which was released just a few months ago, at MAX 2021. These effects have now been fully rebuilt using modern rendering technology. Apart from being much more stable than the classic 3D, it also allow you to do a lot of new and exciting things. The list of noticeable improvements are:

    Map art (decal) on 3D objects:
    We’ve now added the ability to map 2D art (decals) over 3D objects created with the new 3D and materials effect. In the initial release of map art, you’ll be able to add any 2D object on the canvas to the list of Decals in the Materials tab. You can then apply that over 3D objects in a freeform way without worrying about constituent surfaces. In future updates, we do plan to include support for surface level mapping and support for invisible geometry mode. Here are the steps to map art (decal) over 3D surfaces:
    1. Create any artwork, then click on (+) icon in Materials tab.
    2. Click on Add Decals, your Decal would be added into ‘Your Decal’ Section.
    3. Select your 3D artwork and click on Decal which you have added.
    4. Decal would be automatically wrapped around the 3D object.
    5. As soon as decal gets applied, rotation widget would be replaced by a decal widget.
    6. You can scale/rotate and move decal around the art with the widget.

    Dynamic shadow bounds:
    Shadows created with the new 3D and Materials effect will no longer get clipped as the effect bounds will automatically extend according to the size of the shadows.

    Bevel both sides:
    You can now apply a bevel on both front and back surfaces of objects. This can help create symmetrical 3D objects and cylindrical splines.

    Multi Rotation of more than one 3D object:
    You can rotate more than one 3D object irrespective of their 3D properties both from the panel as well as from the Rotation Widget.
    This will help save time in workflows that deal with mixed 3D appearance objects.

    Revert to Real Time during Live Editing in Ray Tracing Mode:
    In order to save time and avoid slow rendering in ray tracing mode, this feature would silently turn back to real time without affecting your art.

    The build has been posted on Creative Cloud Desktop in BETA channel. There are more features we’re actively working on to further improve these effects. There are also a couple of known issues which we are trying to fix asap. And as this is the first drop, there are likely bugs we may have missed - please report those if you encounter. The team would love to hear your feedback on these improvements.

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    Akshay Varshney commented  · 

    @Mactastic: Can you please share the video with us demonstrating what is not working correctly. Also please provide the AI file.

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    Akshay Varshney commented  · 

    @tom burns:
    Good to know that it is working. Can you please share the color settings screenshot so that we can reproduce and look at the issue at our end.

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    Akshay Varshney commented  · 

    @tom burns:
    Previously requested files we didn't get it. Can you share again also please follow:

    1. can you please go to Edit-> Color Settings please provide the screenshot of current color settings
    2. Change color settings to any other settings and then apply 3D and see if this works.

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    Akshay Varshney commented  · 

    @tom Burns:
    1. If you not able to apply 3D on a simple Rectangle also?
    2. Does this issue appears every time on your machine? Can you please provide the ai file as well?
    3. Please share the Preference folder

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    Akshay Varshney commented  · 

    @Mordy: Can you please provide the video of the issue. Thanks.

  3. Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled

    23 votes

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    41 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Akshay Varshney commented  · 

    Everyone, We are able to repro this issue. We are working on fixing this issue.

  4. Random extra lines generated along with results in 3D & Materials tool in vector mode.

    1 vote

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    7 comments  ·  Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles  ·  Admin →
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    Akshay Varshney commented  · 

    USDA import inside Illustrator is not supported.

  5. mockup

    2 votes

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    2 comments  ·  Illustrator (Desktop) Beta Bugs » Tools  ·  Admin →
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    Akshay Varshney commented  · 

    Can you please attach the ai file for this?

  6. Illustrator Beta has a bug when using Mockup

    8 votes

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    6 comments  ·  Illustrator (Desktop) Beta Bugs » Tools  ·  Admin →
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    Akshay Varshney commented  · 

    @Nour El-Din Badawy: Please switch to the latest BETA
    Also the ai file which you have shared has linked Image. Please share the asset or share the ai file which has image embedded inside it

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    Akshay Varshney commented  · 

    All, Please share ai file with image embedded into it and also share a short video so that we can fix this early. Thanks!

  7. Mockup feature not respecting correct transparency mode

    2 votes

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    2 comments  ·  Illustrator (Desktop) Beta Bugs » Other...  ·  Admin →
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    Akshay Varshney commented  · 

    Please switch to latest build and share your feedback for the same. Thanks!

  8. Mockup feature is not working/active when I try to use an image as a decal

    1 vote

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    4 comments  ·  Illustrator (Desktop) Beta Bugs » Tools  ·  Admin →
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    Akshay Varshney commented  · 

    Image-> Image workflow is not supported. Only Raster->Vector Will work

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    Akshay Varshney commented  · 

    Please share the ai file for the issue. Also please help to confirm does it happens for every other image only this file has the issue?

  9. Multipule Mockups in One Document Bug

    1 vote

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    Done (In Beta)  ·  3 comments  ·  Illustrator (Desktop) Beta Bugs  ·  Admin →
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    Akshay Varshney commented  · 

    @Seth Nelson: Yesterday one more BETA is out, Can you please try this issue in latest build and if it reproduce again with the latest build kindly share ai file and short video demonstrating the issue.

  10. Mockup tool doesn't work

    2 votes

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    1 comment  ·  Illustrator (Desktop) Beta Bugs » Tools  ·  Admin →
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    Akshay Varshney commented  · 

    Please share more details about the issue, also please share ai file and short video so that we can understand your issue.

  11. STEX error when using Beta Mockup Feature

    2 votes

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    Under Review  ·  6 comments  ·  Illustrator (Desktop) Beta Bugs » Other...  ·  Admin →
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    Akshay Varshney commented  · 

    We'll fix this problem soon in upcoming BETA release. Thanks for reporting this issue.

  12. Missing Pixels After Rendering 3d Objects

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles  ·  Admin →
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    Akshay Varshney commented  · 

    Please help to provide ai file for this issue. Also please share your complete machine specifications.

    You can try out one more thing:
    Go to Object -> Color Settings -> change the color setting to any other setting. Relaunch Illustrator and see if this solves the problem.

  13. USD exports can't be imported into Apple's AR tools

    1 vote

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    3 comments  ·  Illustrator (Desktop) Beta Bugs  ·  Admin →
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    Akshay Varshney commented  · 

    Thanks for your feedback.
    Can you please switch to latest beta bulid it has some more changes of USD, also please share usd and ai file with us we'll have a look at the import issue.

  14. Would like to see more information on the twist and taper additions

    2 votes

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    1 comment  ·  Illustrator (Desktop) Beta Bugs » Tools  ·  Admin →
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    Akshay Varshney commented  · 

    @Richard Wells: Could you please give us more context what kind of information do you need? Please provide more details to understand the problem.

  15. Problems with scripts and BridgeTalk using Illustrator 25.3.1 on M1 Mac

    13 votes

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    9 comments  ·  Illustrator (Desktop) Bugs » SDK and Scripting  ·  Admin →
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    Akshay Varshney commented  · 

    The Workaround for this is update to the latest build, 25.3.1 doesn't contains Bridge related changes for mac Arm that's why this error is coming. We are closing this issue now, If you still have any issues then do reach out to us. Thanks!

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    Akshay Varshney commented  · 

    Hi Stephen,

    I tried script but didn't get any error, Can you please try this on Release builds (26.2.1) Let me if this issue still persists.

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    Akshay Varshney commented  · 

    Hi Stephen,

    Thanks for Providing the scripts. I checked one of your script on latest 26.2.1 build in Mac M1 and it was working. Can you please update to the latest and confirm if this issue is fixed for you too?

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    Akshay Varshney commented  · 

    Hi Stephen,

    I could not find any attached zip file. Can you please share again.
    Can you please help to get the repro steps for this. Also can you please try this with latest 26.2.1 build, are you still facing this with latest 26.2.1?

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    Akshay Varshney commented  · 

    Hi,
    Thanks for reporting the issue. Can you please provide the JSX script for which you are facing this issue. Also Can you please check this with the latest build are you still facing this issue with the latest build.

  16. 3D and Materials: New Feature Map Art and other Feature Enhancements in 3D is now LIVE on CREATIVE CLOUD DESKTOP BETA Section

    0 votes

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    1 comment  ·  Illustrator Features Coming Soon  ·  Admin →
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    Akshay Varshney commented  · 

    Hi all,

    Illustrator 26.2 BETA Release for "3D and Materials" Map Art Feature is now available in the Creative Cloud Desktop BETA Section.

    In this update, we have included a few more enhancements in 3D and Materials and a couple of bug fixes are also there.

    Major Updates:
    1. . Improved Quality and Performance of Decals (mapping 2D art over 3D objects)
    2. Added Invisible Geometry for Decals: To show only the artwork map, not the geometry of a 3D object, select Invisible Geometry. This is useful when you want to use the 3D mapping feature as a three-dimensional warping tool.

    Please check this out and If you encounter any issues please report them. The team would love to hear your feedback on these

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