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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I bet so... it looks familiar, I think I spotted another report like this... but in case it’s still a document-realted problem, please share your file, along with the font file used (if possible).

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can’t reproduce this in 30.1 on Windows.
    I use very similar settings (and I assume Round Corners is an effect applied to the rectangle, correct?), but it looks as expected...
    Please take a look at the document and the screenshot attached. Does it look the same when you open it in your Ai?
    Can you share your file, if this only happens within it?

  2. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Were you using a local or a cloud document, Jorgos? Were you given a message on Ai launch to restore a document (like this one attached)?
    Here’s the instruction on how to access the recovery data: https://helpx.adobe.com/de/illustrator/desktop/troubleshoot/application-crash-issues/recover-illustrator-files-after-crash.html

  3. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you please mention the super-full specs of your OS, the GPU, the driver version for it? The team night need this to try to reproduce it in-house.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Flavio, just to be sure — does actually closing other document, as the message offers, helps with opening this particular document? Does it happen with this one only? With that many documents opened?
    Can you also share full specs of your machine?

  4. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ai should have asked to to restore the unsaved files when relaunched, something like this screenshot attached demonstrates.
    Did you get it after relaunching Ai?

  5. 18 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Another report from Reddit: https://www.reddit.com/r/AdobeIllustrator/comments/1r97wbj/why_is_my_imagine_project_getting_twisted_when/

    I extracted the problem into a file and recorded a GIF.
    See how having the Outside stroke magically makes the fill (that seemingly has no connection to anything with Offset) becomes skewed in this tiny rectangle.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    A related bug report:
    Precision is broken for small strokes with Inside / Outside alignment enabled
    http://illustrator.uservoice.com/forums/601447/suggestions/38693098

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Both Inside and Outside modes for stroke generate dynamic hidden compound paths using Offset algorithm, which fails at extra small values.
    This is clearly a bug!
    Another report, about Offset specifically, exists: http://illustrator.uservoice.com/forums/601447/suggestions/39425959
    Would you mind me merging these two, since the nature of the problem is the same?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Missing files

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Related, but no identical to
    Offset Path Effect unexpectedly losing details
    https://illustrator.uservoice.com/forums/601447/suggestions/45951646

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I tried to save a new document using this wonderful name, and was able to load it back just fine... a test folder is buried deep enough to have the full path name be as long as yours (probably). Strange.
    A workaround is quite simple indeed, but... a bug is still a bug :)
    Sorry for necroposting!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Dwight, how long do you mean, really? I tried several times, reached 120, had no problems...
    Can you reproduce it today? If yes — please tell a bit more. Where do you save it, what is the name, etc.

  7. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Did it start happening after updating to the latest version?
    To investigate this, the team would need to have the original document (along with the fonts used, if possible), collected with File > Package, and a screenshot the settings (or the PDF Preset file) used to generate the final file.
    It might not indeed be safe to publish things like this here, so you might send it over to sharewithai@adobe.com (with a link to this report mentioned, http://illustrator.uservoice.com/forums/601447/suggestions/51027043)

  8. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Layers panel has a dedicated button at the bottom, with the magnifying glass — it’s the same Locate Object command.
    But if you want Ai to automatically select it for you, please upvote this request: http://illustrator.uservoice.com/forums/333657/suggestions/39104935

  9. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ujjwal, do you still have this issue with the most recent Ai version?

  10. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Dan, do you still have this problem today?

  11. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Randy, do you still have problems with rotating text using Free Transform tool today?
    Please comment back

  12. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Do you still have the problem?
    If yes — can you please elaborate? How large your documents are? Are you using Large Canvas mode? What format are you using, how do you print?

  13. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Paula, most often this happens when the Keyboard Increment value in Preferences gets changed — it’s easy to do it, because it’s the one that is selected when a dialog gets opened. Please check it, if this is troubling you (still).

  14. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The closest thing to cloners we have in Ai today, out-of-the-box, is Object > Repeat > Grid.
    Another approach to creating these, older than Repeats, is Effect > Transform.
    Another way is to use external plugins, like AG Array and AG Transform.

    Given these — what else are you missing from Cloners?

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  15. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Seems working today.
    @sguitton, are you still having this problem?

  16. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    It’s possible to assign a separate hotkey for this tool in Edit > Keyboard Shortcuts: Tools... In fact, I’ve been using Shift+A assigned to it on a Windows machine for decades now.
    What happens when you assign something like this? Please comment back.

  17. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    @jayse, trying to access the notion page, not able to view it just like that.
    Do you still have the problem today? If yes — can you please record a short video with steps to reproduce it clearly, so the team could try to reproduce this in house? It’s either no happening today at all, or I’m doing something wrong. Please help.

  18. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    @KMcK, do you still have it crashing today?

  19. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Mike, do you still have the problem?
    Not sure I get it exactly... Do you mean it won’t let you save at all, or won’t allow you to set a new name in the dialog, or won’t allow saving without a name... Please clarify.

  20. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Lance, Jenn, do you still have the problem today?
    If yes — please tell as much as possible about your OS, drives configuration, network, the cases when it works and when it doesn’t... without this data it’s indeed 'not a generic issue'. Without the ability to replicate this in-house or test 'in vivo' the fix is unlikely to happen :(