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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  2. 10 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  3. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Let's try to figure this out, starting with Photoshop.
    This place is not for Photoshop's issues, but Illustrator only (the correct one would be https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop) — but I personally can comment on that.

    You can still save JPGs in Photoshop if you wish. First, you can access the format by using 'Save a Copy' command inserted of 'Save As'. Then, you can go to preferences and revert the behavior (more or less).
    The detailed explanation why Adobe had to do this can be read here: https://petapixel.com/2021/05/18/photoshops-save-as-function-has-changed-on-mac-heres-why/

    About Illustrator — sorry, I don't get it fully. Does it reset the current workspace for you every time you start Illustrator? Or on every update?
    What about three point thing and a wheel?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Borja, please tell more. When do they change exactly? Which tools and options?
    Do you use workspaces? Tool panel presets?

  4. 10 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  5. 2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。

    ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。

    こちらのレポートは、いったん対応完了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    While I agree it should not happen, I wonder why haven't you assigned a custom hotkey to a Trim View command?

  7. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you record a video of this behaviour, please?

  8. 5 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  9. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Looks like a rendering issue of some sort...
    1. What happens if you switch to CPU in View menu or disable GPU in Preferences?
    2. If it doesn't change anything, van you please send this file over to sharewithai@adobe.com (put the link to this issue in the email's body, https://illustrator.uservoice.com/forums/601447/suggestions/45070219), or share it here, if you are allowed or willing to make it public. Perhaps it's a local problem

  10. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Cosmic, can you please share this test file for invesigation?
    Attach it here at UV or send it over to sharewithai@adobe.com — and please add the link to this report in it (https://illustrator.uservoice.com/forums/601447/suggestions/45061447)

    Definitely broken, and should be fixed

  11. 435 votes

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    K-O, did I? There are many mods here. Perhaps I did, but I see no traces of it and can’t remember I asked something like this. Whatever. I read all the comments here, and this is not why I replied, but because I had the news.

    And it only now struck me my last name is similar to another name. Nope, it does not have R in it, but that made me smile :)

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    This is pretty new, Paul, and this is something the UserVoice added. It will definitely help to define the need. But I think this one is pretty well defined already, right? So hit it anyway!

    As far as I know (but that's everything I know on this) — it's finally being discussed internally. Yes, after the years. Yes, the backlog is that long :(
    Good news is the team wants to compete more of these small but extremely annoying things. We have to many of these here.

  12. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  13. 48 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I often work with old files containing old versions of fonts, which are not installed on my PC. We now use newer versions.
    Names are almost identical, but AI neither propose new one, so I have to locate replacement manually.
    I have to scroll this tiny list and search it by eye.
    Keyboard typing only scroll to first typed letter.
    Please add Search field there.

  14. 2 votes

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    What is 'Help bar'?
    I know about Help icon, I know about Discover panel, but Help bar?

  15. 2 votes

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    To access betas, open your Creative Cloud Desktop application and search the left column for 'Beta apps', with a flask of chemicals icon next to it. It is usually placed below 'Acrobat and PDF' item.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    John, it does not crash in the latest Beta. Do you have access to it? Can you verify this, please?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yep, it does crash for me also. Reports sent.
    Thanks for catching this.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    John, any artwork or a specific one?
    Can you share the parameters you use and the file, here (if you are allowed to, and want to share it publicly) or via sharewithai@adobe.com?

  16. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Shannon, I can import the file alright.
    Do you by any chance keep this file in a cloud-managed folder? Does the issue stay after you restart the computer?

  17. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    James, I can’t reproduce it with Trajan Pro 3. It looks just fine (except for loosing a fill if I try to create a compound path directly from the outlined group).

    Can you please share some screenshots and the output files, along with the settings used? Which method did you use, Export As or Save As, or Export for Screens?

    If the files are sensitive and you are not allowed to share them publicly, you can send them over sharewithai@adobe.com

  18. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I confirm .ai document does get placed in InD without vertical lines of text.
    Also, when I try to resave it, to the same .ai, the problem gets eliminated, it gets placed just fine... interesting.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yep, a typo from me, sorry.
    The correct address is sharewithai@adobe.com
    Anyway, I'm seeing the files, thanks, will try to replicate.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I'm afraid the team won’t be able to say anything without the file on their hands... Can you please send it over to sharewithai@adobe.com?
    Put the link to this report in the body of the email (https://illustrator.uservoice.com/forums/601447/suggestions/45053212)

  19. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yep, I can see that, thanks for the right up and the English version

  20. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Well, it 'solves' it, but not really. What really happens is a mystery. At least you got your data restored!

    I must admit I had problems with saving into Drive’s managed folder before, but not like this one, my files were just locked for some time.

    If it continues with other files, I think you should try to contact Google :/ Tough! Good luck.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    So it feels like for some reason GDrive prevented the file from been properly written... or restored the original version. Or not.

    Can you look up the other version of this file at https://drive.google.com? Right-click the document and try Version Control.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Oh, this is disastrous.
    Never had anything like this.
    1. Is the document a local file, or a cloud document?
    2. If it’s local — is it kept in a plain folder, and not in a any cloud-managed one?
    3. What do the dates show, about creation and modification?

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