AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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6 votes
An error occurred while saving the comment There is a native way, but it’s not exactly the thing you might want — File > Close All. It should ask you if you want to save, and you can apply this choice for every document. But since there is no way to quickly open several recent document, unless you drag-n-drop or launch them from the Explorer/Finder...
Another way would be yo use a script (and scripts are great to cover the assortment of the various tasks we have, you should not underestimate these).
Check this thread at forums and pick the solution that works for you: https://community.adobe.com/t5/illustrator-discussions/save-all-command/m-p/8783487An error occurred while saving the comment Looks legit, thanks. Yeah, I see.
The problem happens exactly because of 'This file has been modified outside of Illustrator. Do you want to continue?' message. There is no way I know of to workaround it :/And UV does not allow to share .js / .jsx script files as attachment for security reasons.
An error occurred while saving the comment I get your point! But the danger of Save All is not it closes files (it shouldn’t), but because a user can accidentally use this instead of just save (the word 'All' is pretty small, and mis-clicks happen) — and won’t even know docs got saved. Then a crash — boom, unwanted changes get baked in, because Ai won’t restore saved docs.
So, when you are using the script — it’s quite a different operation, no way you can run it by chance, it is always intended (well, 99%, you can still launch a wrong script).
Tell me more about the problem with the focus when launching it though. It should not be that way if the script is written correctly.
An error occurred while saving the comment While 'yes', obviously, I can also add that this would be just as dangerous a command as Revert, and would definitely need solid confirmation. So, also — no hotkey by default, please.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Ashli, interesting.
Most operations don’t really change art as much to make a difference in the overall look of the artwork, so this would be more like scrubbing a video...What do you have in mind? The whole artwork across all artboards and beyond them?
Only objects that have the changes? Only the cropped artboard that had the change? What if the change spanned across several artboards? Outside of any artboard?Are you familiar with snapshots in Photoshop, when you manually choose which state you want to save and return to after?
Does it fit your idea more, then having a thumbnail for every operation? -
1 vote
An error occurred while saving the comment Scripts are indeed powerful. But changes are inevitable.
Scripts can be corrected to run with new versions.
You have to reach out to the author or fix them yourself.
If you want help with scripts — go to Adobe forums in the Scripting session and share you problem there, perhaps more experienced users can help.
If it’s a bug — come back with details, examples, test files, so the team can investigate it. -
1 vote
An error occurred while saving the comment Have no idea so far what can it be :(
I’d suggest to reinstall it (or update, pre-MAX Betas get updated fast), or try general build. Does this work?An error occurred while saving the comment Does removing this font from system help?
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18 votesAdminEgor Chistyakov
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13 votes
I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment The team requires to see the files that have this problem with them.
Without files, no investigation can be made.
If you can share these files — please do.
@Jon, @Ann, anybody? -
35 votes
Illustrator Beta is now live on Windows for ARM devices (with Qualcomm Snapdragon X-Elite processors) through emulation mode — for the English locale.
The product team is actively exploring the availability for non-English users, and expects it to be available in a future releases.
An error occurred while saving the comment As replied before, so far these apps would work only on Snapdragon X Elite chips only — not X Plus, like you have (X1P64100 is from X Plus series, not X Elite).
Supposedly teams are going to extend the support later, but not immediately.
I am merging this request with the larger one you recently commented on.
As soon as apps start supporting more chips, the status of the request will be updated.An error occurred while saving the comment Just in case — switch it from 'All apps' to 'Beta apps' in the top row. Does it change anything?
An error occurred while saving the comment There is a dedicated request about ARM support: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/39773989-support-for-windows-64-bit-arm64-devices — now marked as Started.
Since yours one is about the same matter, I will merge it shortly.An error occurred while saving the comment Ah, I see what you mean now. It seems your ARM device with Qualcomm Snapdragon X Plus X1P-64-100 onboard can’t run desktop applications.
ARM support has only begun recently, and so far most Adobe apps who announced it work with Snapdragon X Elite chips only — not X Plus.
I am afraid you won’t be able to complete your assignments in time with this particular device. Sorry!Whoever told you this particular one will support all Adobe apps must have made a mistake...
Both InDesign and Illustrator specifically officially noted the current requirements:
1. https://helpx.adobe.com/indesign/kb/windows-arm-support.html
2. https://community.adobe.com/t5/illustrator-discussions/illustrator-beta-now-live-on-windows-for-arm-devices/td-p/14776027An error occurred while saving the comment It seems like you are trying to install Beta apps from the 'All Apps' section.
Please try to click 'Beta' button in the top row (see screenshot, I put the cursor next to it)
Does it help? Please comment back.An error occurred while saving the comment Do you mean 'at the same time'?
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53 votes
The latest Beta build 29.4.0.2 fixes this finally.
Now groups get the applied appearance positioned above the Contents in the Appearance panel.
Anyway — always check the full Appearance panel when you work with the Eyedropper tool with both Appearance options checked, because with this fix it’s getting easier to accidentally apply an additional appearance to the group itself, instead of changing the style of its components.
Happy illustrating!
An error occurred while saving the comment @Eimantas, thanks for the comments, this is exactly the case.
@Colin, if you want the objects inside of a group to change the color, you have to modify the options for the tool.
Pick Eyedropper tool, press Enter to open the Eyedropper Options dialog, and uncheck both Appearance options above. This would prevent assigning the appearance of the green rectangle to the whole group (because that’s what applying appearance means).
However you are right, this is not normal. The sampled fill (as I see it) should have been applied on top of the contents, and not below — I assume this is what you are seeing in the Appearance panel when you select the group.An error occurred while saving the comment @Colin, please share the test file and the recording of the attempt to make it work (and the but with the collapsing dropdown as well).
I want to see what’s happening and how I can help.An error occurred while saving the comment Heh, Ai has a lot of rivals today :)
Panos, do you have both Appearance options checked in the Eyedropper tool’s options?
Sampling groups and other objects differs a lot with these. Try to toggle them and see if it starts to behave as you expect.An error occurred while saving the comment Yes, I confirm that.
For some reason it started happening some time ago for source objects that have a fill below a stroke (a default order of appearance items). Picked appearance goes below Contents. It works fine for objects with the manually changed order of fill and stroke.
Merging this with a more recent report.
Thanks for your time, Tomas.An error occurred while saving the comment Tomas, can you share your settings for the tool?
Do you have both Appearance options ticked there?
Try to toggle these and see if it helps.
Please comment back on the result.An error occurred while saving the comment My pleasure, Angeline. This tool is both easy and hard to embrace without some experimenting with Appearance panel. Official help lacks info on this behaviour.
An error occurred while saving the comment The SOLUTION might be to open the Eyedropper Tool options and untick top checkmarks in both columns. Otherwise your picked style goes under the 'Contents' (check the Appearance stack if you are experiencing this), and is obstructed by it.
'Unticked Appearance mode' is a default one and it seems that Ai sometimes changes these options without a user knowing. I already saw several reports about this.
Please comment if this solves it for you.AdminEgor Chistyakov
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An error occurred while saving the comment It looks like you have all options checked in Eyedropper tool’s options, right?
Text is a special kind of group that has your glyphs as live components inside. So when all options are checked for the tool, it grabs the fill color and applies it to whole group, covering individual fill of your glyphs! Try to untick 'Appearance' in both columns and see how it works after. -
3 votesAdminEgor Chistyakov
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1 vote
You can reassign these commands to new hotkeys manually to any combination you need, using Keyboard Shortcuts dialog.
If you think that all Adobe apps should have the same keyboard shortcuts anyway, you can try to upvote this general request.
An error occurred while saving the comment Illustrator and InDesign are different apps, although look close, and their hotkeys were originally designed for different workflows.
However, both apps allow to customize their keyboard shortcuts, and one can choose the one hey like most.
InDesign also allow to use a dedicated set for those who migrated form Illustrator. But I’d just advise either reassign them the way you need, of learn the difference.If you still think that all Adobe apps should have the same hotkeys, even though it may harm the accessibility of unique functions, you can upvote this general request:
Make all keyboard shortcuts the same between all Adobe products
http://illustrator.uservoice.com/forums/333657/suggestions/39880372 -
4 votesAdminEgor Chistyakov
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0 votes
An error occurred while saving the comment I can’t say it look correctly for me...
When I zoom in into this fragment opened in Acrobat, I can clearly see the accented characters use different font, like the attached screenshot shows. Editing it there shows Calibri, while other text is Arial.
However, when a PDF is imported, I get this text in Arial to be substituted with the default font, and that’s why it’s highlighted red. It seems like this Arial embedded in PDF does not match the one I have installed in system (a default one). If I manually replace it with actual Arial, it starts looking fine, as in a PDF reader.It seems to be a specialized version of Arial, named WPCUBE+Arial in the PDF code.
Why Crossword Compiler uses it instead of the one installed in the system?
Can you change it into something with accents in the first place?Anyway, it seems like it’s no problem of Illustrator, but the app you generated the PDF with.
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1 vote
An error occurred while saving the comment Agape, it seems like you created a new document based on 'Film & Video' document profile (see the screenshot).
Modern dialog displays document profiles as categories.
This specific profile is specifically designed to have video rulers (View > Rulers > Show/Hide Video Rulers), Center Mark, Cross Hairs, Video Safe Frames (these can be disabled in Artboard Options dialog — pick Artboard tool and press Enter to open it).
The checkered background is called transparency grid (View > Show/Hide Transparency Grid, or Cmd+Shift+D), and is useful when you need to control the background instead of having it white.
The second large artboard is automatically created for compatibility with AfterEffects.Instead of toggling these all off, use a different document profile, like "Web' or 'Print'. Each one suits its own purpose.
This is the same problem discussed here at forums: https://community.adobe.com/t5/illustrator-discussions/illustrator-new-document-has-transparency-grid-green-lines-and-white-background/m-p/11593365
I’d advise you to -
2 votes
An error occurred while saving the comment Lorenza, what build do you use?
What are your OS specs? -
1 vote
An error occurred while saving the comment What build is this exactly?
Users from selected countries are not allowed to use Firefly: China, Russia, and Belarus.
GenerateUI.aip is a dedicated plugin to allow generation. Ordinary it should launch fine, but most probably in this build several plugins were made dependent on this one, and it prevents them from launching. The team is now aware of it. -
4 votes
An error occurred while saving the comment Yeah, I miss it too. Sometimes printers provide an option to put several artboards on a page, but a dedicated option with parameters would be so much better.
At the moment in this case I have to place docs into another doc (and make sure they all are saved with PDF-compatibility).AdminEgor Chistyakov
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9 votes
An error occurred while saving the comment Anthony, can you record this behavior on video, so that a team can reproduce it at their side, please? A test PDF would be nice to have as well.
An error occurred while saving the comment Well, so far we can import the range of PDF’s pages into a new document, as linked or embedded objects, and then drag-n-drop them into the document we want them to be placed in.
Two steps instead of one, but it works. Does it for you? -
2 votes
An error occurred while saving the comment Ben, Niklas, I can’t reproduce it using new versions of Illustrator.
Can you please confirm if it’s working properly for you now and you can change stroke weight using arrow keys in Properties panel? -
1 vote
An error occurred while saving the comment Jason, what OS do you use these days? Windows 10 or 11?
Does disappearing trigger crash reported or is it exactly vanishing?
Tom, this is amazing how it’s safer for you to precisely click a button with a mouse,/pen instead of blind Ctrl+S combination :) People are so different! But I agree they should. Voted.