AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7543 results found
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2 votes
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7 votes
As per the comment, the most accessible way to create multiple artboards is to draw multiple rectangles with required dimensions and positions, followed by the Convert To Artboards command.
There are multiple ways to create several rectangles fast: Transform Again command, an expanded blend, Split into Grid command.
An error occurred while saving the comment I see. At some point there was an internal discussion to allow us to click on the (+) button (recently added) on the edge of the artboard with some modifier key held, to get a dialog where we can set the number of artboards to add.
Would this solution satisfy you?An error occurred while saving the comment Not sure I do understand what you mean.
If you need to create 10 artboards, I’d suggest creating 10 rectangles (Ai offers several methods to do it: Transform Again, Split into Grid, Transform Effect... even though the native Step & Repeat is something it still misses: http://illustrator.uservoice.com/forums/333657/suggestions/39044275 — possible with plugins and scripts, however) — and then using Object > Artboard > Convert to Artboards command.If you mean something else — please explain.
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9 votes
Hi All,
Thank you for reaching out and reporting this issue.
We’ve attempted to reproduce the problem in-house but have been unable to do so with the current information. To assist us in resolving the issue more effectively, we would greatly appreciate it if you could provide the following details:
- Machine configuration and GPU details.
- If possible, the .ai file(s) where the issue is observed.
- A short screen recording demonstrating the issue.
- Confirmation on whether the issue persists with the latest Adobe Illustrator build.
Your input will help us investigate this more thoroughly and expedite a resolution.
Looking forward to your response.
An error occurred while saving the comment @Henoch, there is a separate report for this specific problem you are sharing — http://illustrator.uservoice.com/forums/601447/suggestions/50092491
Added you as a voter there based on your comment here. Thanks!An error occurred while saving the comment Marc, perhaps you can help?
The next time this happens, bundle the file with the full OS and GPU details and send it over to sharewithai@adobe.com, along with screenshots and video.
A report without data and evidence is hardly useful :(An error occurred while saving the comment Noah, can you send the file to sharewithai@adobe.com?
Also please attach that screenshot you made right in the email. -
3 votes
All - we have fixed this issue with Illustrator v30.1 and v29.8.4.
Please try this with Ai files saved from 30.1 build with Background Save turned on.
An error occurred while saving the comment Enrico, please share a screenshot of how it looks and send both the original .ai document along with the .indd document to the team for reviewing — use sharewithai@adobe.com, and mention the link to this report for tracking it back here — http://illustrator.uservoice.com/forums/601447/suggestions/50455044
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2 votes
An error occurred while saving the comment Which one do you mean?
The one at your Home Screen?
What about File > New?
If it fails as well, try to go to Edit > Preferences and check 'Use legacy "File New" interface' — does it make any difference? -
2 votes
この問題はまだ続いていますか？
An error occurred while saving the comment Can you reproduce this problem with any document at all?
Did you start happening with a specific Ai build, or is it the first time you try to poring with these printers? -
2 votes
An error occurred while saving the comment Please share a test file
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3 votes
An error occurred while saving the comment Please share the test file
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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2 votes
An error occurred while saving the comment This is odd :( Something breaks it each time then...
If possible, please locate tour Preferences (<OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale> (e.g. en_US)/Adobe Illustrator Prefs), zip it, and either share it here in a comment, or send directly to the team — sharewithai@adobe.com (in this case mention the link to this report, so they can track it back here — http://illustrator.uservoice.com/forums/601447/suggestions/50444250)An error occurred while saving the comment I remember it happening for other reasons, but also when updating, also with the Home Screen disabled, but only when juggling some plugins...
Sometimes using Window > Workspace > Reset helps, sometimes it also requires relaunching Ai, sometimes I need to resave the workspace. -
3 votes
An error occurred while saving the comment Jan, you can do it already.
1. Select your objects
2. Call Object > Transform > Transform Each dialog (Cmd + Opt + Shift + D by default)
3. Check Scale Stroke & Effects, uncheck Transform Objects
4. Change Scale values as you wish
This method also changes the scale of the effects though... if you wish to change only strokes, there is a separate request for this — http://illustrator.uservoice.com/forums/333657/suggestions/43400817
...yes, you commented there (8 years ago!)
While the option indeed is disabled in Scale dialog, it isn’t in Transform Each — and since objects do not get scaled, it doesn’t matter much.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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3 votes
An error occurred while saving the comment As for the black border — here’s the request that initiated the change — http://illustrator.uservoice.com/forums/333657/suggestions/38253112
As the status there now says, the team decided to revert the current look of the active artboard border.
This change should have happened automatically. Are you still seeing is as thick black border? What build are you using?An error occurred while saving the comment Mariam, what was the source of this logo? Was it an SVG? Was it copied from something like Figma?
Can you study the Layers panel, this object in particular — does it have anything odd inside?
There is a core bug report about a similar behavior — https://illustrator.uservoice.com/forums/601447/suggestions/45312922
Another similar problem was about having a rogue single point — http://illustrator.uservoice.com/forums/601447/suggestions/48131336
Is your case similar? Please respond -
22 votes
An error occurred while saving the comment Steve, if the file is still something you have, does it look anything like this problem — https://illustrator.uservoice.com/forums/601447/suggestions/45312922 ?
Or that one — http://illustrator.uservoice.com/forums/601447/suggestions/48131336 ?An error occurred while saving the comment Several objects were made in Illustrator and exported to SVGs.
Later they were imported back into Illustrator.
Please take a look at both the GIF and the file atached.When one tries to select all the top-level groups and align them to left — it doesn’t work.
Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.
When these get deleted, aligning works as expected.
If just ungrouped, aligning works as well.If I recall, these are empty groups that Illustrator automatically deletes if a group has no children, but keeps when imported from an SVG, where these are allowed.
I recall even more faintly that there was another related report about these phantom objects, but can’t find it.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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An error occurred while saving the comment Alessandro, that’s a good hypothesis!
It can be that or be something lese entirely. That’s why an original document is always needed.
If you ever encounter a problem like this, please don’t hesitate to upload the file here in the comments, to start an investigation going.An error occurred while saving the comment Ali, I can’t reproduce it, sadly.
I have a suspicion the art you try to align have clipping masks within, but still I fail to make it behave like this.Does it work wrong in a brand new file, with a simpler selection, or it’s file-specific?
Can you share the file if it’s this file’s quirk only? In case you don’t want or just can’t share it publicly — perhaps you can strip it to barebones, so that the bug is reproducible still? Or you can send it to the team directly, at sharewithai@adobe.com (in this case provide a link to this report for tracking purposes: http://illustrator.uservoice.com/forums/601447/suggestions/48131336)An error occurred while saving the comment Somewhere in the object you have an object named '<desc4125>'
You can select it in the Layers, but you can’t target it or select there or select it on canvas visually, because it has nothing but the name.Once you delete it, the group becomes a normal alignable group.
The fact it happens is obviously a bug. Thanks for reporting it!
I’ve attached the simplified file to test the bug, with no actual seal, just an ellipse in a group with that 'desc' thing within.
An error occurred while saving the comment Yes, I had this too, once or twice, and it involved groups. Was not able to catch it, and nobody else I asked for was. Maybe this time we can figure it out?
Can you record the video or a GIF when it happens? -
10 votes
Latest Illustrator builds now remember the chosen file format in the Export As dialog and keeps it between sessions.
An error occurred while saving the comment I think this should be an option, in both dialogs, — 'Remember the last file format' — enabled by default for Export As, and disabled for Save / Save As
An error occurred while saving the comment Interestingly enough, since this change affects both Save and Export dialogs, always remembering the format leads to mistakes for some of us who is used to always have it as .ai...
If you think this option should be exposed — upvote this request: http://illustrator.uservoice.com/forums/333657/suggestions/50078010An error occurred while saving the comment Tyler, yes. Currently Export As format stays sticky in one session across documents opened, but doesn't stay sticky across different app sessions.
The team is evaluating the fix and will let us all know how and when they will ship it.
Thanks for requesting this and don’t hesitate to upvote, request, report more. This helps to drive the app where we all need.An error occurred while saving the comment Not sure if this behavior should be made in an option though... if people prefer PNG, this should stay then if they choose PNG once... I wonder if there can be any benefit in defaulting it I can’t imagine?
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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An error occurred while saving the comment Do you mind me changing the topic of this request to 'Allow us to choose a preferable file format on Export or keep the last chosen one' then?
An error occurred while saving the comment Steve, Ai allows to assign a custom hotkey to a majority of menu commands, including Export As.
But you mean you want to call for the Export As AND to automatically choose some other filetype, is it correct? -
5 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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2 votes
An error occurred while saving the comment You forgot to attach the linked WhatsApp Image 2025-08-29 at 16.26.49.jpeg, but I can confirm this happening, even with the proxy image.
It doesn’t help if the layer has anything else in it but image (this could have explained the behavior, in a sense)...But then I started to dig into the layer structure and it got so much stranger!
So I closed it and tried again. Take a look at the recording attached. Is it something you can repeat at your side? Any idea on what these are?
At the end, after clearing all the explosion that happens, I can move the image into the designated layer without expanding it... and with the surprise object being still locked and hidden.An error occurred while saving the comment Please save a copy of this document, remove all other elements but this element, make sure the bug still happens, and share the document here with the image used, so the team can try to reproduce it.
Having a video with you trying to di it would be helpful as well.Can you recreate this problem in a new document, and/or with another image?
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4 votes
An error occurred while saving the comment I agree with the general notion — every new feature should be an option — but to investigate the failure cases the team would need the actual files and evidence to study.
Please share the documents that get affected and the screenshot of before states and after that show the inconsistency.
You can share them here in a comment if you are OK with them being public, or send to sharewitai@adobe.com (in this case mention the link to this report, please — http://illustrator.uservoice.com/forums/333657/suggestions/50450139) -
2 votesNeed More Info · 2 comments · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Admin →
An error occurred while saving the comment I wonder if this is still an issue in today’s builds?
@Hiroshi Ikeda, can you please try to recheck the behavior? The file link is long expired, so I can’t do this myself.
If it does break still — please share it again. Renaming a file from .eps to .txt can also allow you to attach it here. -
4 votes
An error occurred while saving the comment Please share the document (along with the font files used, via File > Package) and the screenshots of it that demonstrate the issue.
Please share these here in a comment if you are allowed, or send to sharewithai@adobe.com (in this case mention the link to this report, for tracking it back here — http://illustrator.uservoice.com/forums/601447/suggestions/50444652) -
5 votes
An error occurred while saving the comment Just in case, I have to ask this — are you sure you don’t have Use Preview Bound option checked in Preferences > General? If yes — do you remember enabling it?
It's even more peculiar than this.
If you apply an arrowhead to these concentric circles, you will notice that after using Compound Path > Make the starting points of the original paths shift by one segment. However, the command does nothing else but keeps the direction of the curve at the very bottom, but reverses all the rest.
If you check Attributes panel, you’ll see that the default Fill rule used is Non-Zero Winding. It works by comparing the directions and subtracting the fill when the direction is the opposite, yes (the actual math is a bit more complex). While this rule works fine on some basic cases, as you say, it doesn’t work well for concentric cases :) But there is a second rule — Even-Odd. Simply clicking this button in Attributes makes it work.
Whenever Ai tries to be smart (meaning the team tries to make it smart), it usually fails :D
I’m glad Ai actually doesn’t try to be smart here and juggle my directions more than it does now. The panel gives me enough control with Compounds.
If I do want Ai to try to auto-reverse paths, I use Exclude Pathfinder — sure, it has some side-effects (arrowheads dropped is one, although not dangerous — intersections is a most crucial).
Does this help?