AdminEgor Chistyakov
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4 votes
An error occurred while saving the comment AdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Do you get a crash reporter dialog? If yes — do you send the report? or is a silent crash?
Do you have third-party plugins installed? If yes — have you tried to temporarily remove them (please backup your workspace and Tool Panel presets first).
What about creating a new file and saving it — would it open fine? What about files saved in non-Beta builds? -
5 votes
An error occurred while saving the comment Should be allowed or should not?
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6 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Joseph, Toolbars are saved in their own file, separately form workspace ones.
Try to locate 'Tools Panel Presets' file (easy to do with amazing Everything Search on Windows, but it should be somewhere here: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Illustrator 29.7.0 Beta Settings\en_US\x64\Tools — the folder differs based on your configuration)
So when transferring these settings, make sure you copy both files.
Please comment back if it solves this! -
1 vote
An error occurred while saving the comment Huang, does it happen with any text? Any font?
Can you share a test file, along with the font used (if you are allowed to share it)?
What are your Language Options chosen in Preferences > Type?
Please tell more. -
1 vote
An error occurred while saving the comment Have you tried to reset preferences? (Here’s how, just in case: https://helpx.adobe.com/illustrator/using/setting-preferences.html)
Have you tried to downgrade and check if it helps?
Do you have any third-party plugins installed? If yes — does it help to remove them temporarily form the Plugins folder (be warned though it can cripple you workspaces and tool panels if these are used there). -
1 vote
An error occurred while saving the comment Does it happen always with this object?
Can you reproduce it in a new file, with a newly created text?
Please tell more. -
1 vote
An error occurred while saving the comment Roshan, you mean the Preview Mode got Switched to Outline?
Can you change it back manually via View > GPU Preview?
If you close the document and reopen — does it open normally? -
50 votes
Beta 30.0.0.21 introduces Font Libraries ('collections'). These are synced with your CC Libraries, but you can create these directly from the font browser. Share, rename, filter and customize these to better access your fonts, local or added ones.
Please try it and share you impressions — this means a lot for the team and will help to guide the development further.
An error occurred while saving the comment A more specialized request:
Add 'bold/heavy' and 'italic/oblique' and similar features to the Font filter options.
http://illustrator.uservoice.com/forums/333657/suggestions/50133675An error occurred while saving the comment Do you refer to the dropdown font lists, in Character, Control and Properties panel? If yes — can you explain what 'colored blocks' have to do with it? Can you provide a screenshot, please, to illustrate it?
An error occurred while saving the comment @Skilltech, it has been merged with an older request about the same thing, which had more votes. When this happens, the post is converted to a comment and all attachments are also merged.
An error occurred while saving the comment A gorgeous mockup, mate!
AdminEgor Chistyakov
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3 votes
An error occurred while saving the comment There is a larger request, a general
We need custom font filters / tags / folders,
http://illustrator.uservoice.com/forums/333657/suggestions/36115957I feel like it can be a part of it... but perhaps it’d get lost. What do you think, Margaret?
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17 votes
An error occurred while saving the comment It feels like this bug can be OS-specific... But there was a time it worked fine at Windows. Sometimes between 27 and 28 versions it got broke — just as monokano says below and Sergey confirms.
AdminEgor Chistyakov
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14 votes
An error occurred while saving the comment Giving the ability to close this widget with any tool (and not only Perspective-themed ones) would certainly help.
But the widget also can get behind floating panels, and some users won’t notice it (BTW same problem happens for tools’ subtool panels, Dimension and Free Transform — their z-order puts them below panels, and it’s common to not notice they exist).
The other part of the problem is the hotkey: Cmd/Ctrl+Shift+I (Show/Hide Perspective Grid) and especially Shift+P to grab the tool — it enables the grid, and even after another tool gets grabbed — the grid stays.
Finally, the clickable area at the [x] mark is just too tiny... and it often fails to change the cursor and register a click.
AdminEgor Chistyakov
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16 votes
Fix available in prerelease build now - version 29.8
To be rolled out in general build soon.
An error occurred while saving the comment Here’s a brief demonstration.
The mask is not created at all or kicks you out of it when Properties or Control panels are used.
No problem with the standalone 'true' Transparency panel.
'Dropdown panels' see the mask switching only when we also toggle an option back and forth.An error occurred while saving the comment @Công, I see. You use the dropdown form the Control panel specifically.
I’ve merged your report with an existing one.
1. Does the standalone Opacity panel work fine?
2. Does toggling Clip back and forth helps to enter the opacity mask if you use Control panel’s Opacity?An error occurred while saving the comment @Công, it works when I try... take a look at the GIF attached.
Please record a video or a GIF to show what happens for you when you try.An error occurred while saving the comment Laurence, I confirm this.
It works for me fine when I try to do the same using the standalone Transparency panel — does it work for you too?AdminEgor Chistyakov
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The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck
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Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.47.42%E2%80%AFa.m..png 241 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.22.30%E2%80%AFa.m..png 197 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.22.47%E2%80%AFa.m..png 144 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.30.45%E2%80%AFa.m..png 218 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.32.08%E2%80%AFa.m..png 269 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.32.08%E2%80%AFa.m..png 269 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.30.45%E2%80%AFa.m..png 218 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.22.47%E2%80%AFa.m..png 144 KB -
Captura%20de%20pantalla%202025-07-07%20a%20la(s)%207.22.30%E2%80%AFa.m..png 197 KB
2 votesAn error occurred while saving the comment Please do this.
1. Downgrade to... what version are you using? I don’t see you mentioning the build number.
2. Share the file with the team. If possible — use File > Package to collect the fonts used. Then email this file/package to sharewithai@adobe.com, so the team can review it (please mention the link to this bug report in the body of the email, to backtrack it — http://illustrator.uservoice.com/forums/601447/suggestions/50125125). Without this it would be hard to replicate this.While not downgraded — can you reproduce this in a new file, with threaded text?
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2 votes
An error occurred while saving the comment There is a request that perhaps means the same exact thing:
Recolor Artwork: Click the Artwork to Select color to recolor — http://illustrator.uservoice.com/forums/333657/suggestions/44953834
Does it? If not — please explain yours.An error occurred while saving the comment Please tell a bit more about this. Do you want to pick a color to be recolored? Or choose a color to be recolored into a picked one?
Dou you mean 'library' as a CCD Library, or a local color group? -
1 vote
An error occurred while saving the comment Please elaborate: share a test file, attach a screenshot, list steps. I don’t get the problem you are having, sorry!
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2 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment Here’s a test file and the video
AdminEgor Chistyakov
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An error occurred while saving the comment I can repeat the steps, but it doesn’t crash for me when I Copy.
However, if I don’t isolate the original group 'deep enough' (so that the repeated objects don’t become dim), apply the shadow to the group itself and not the objects, and then exit isolation and just move the repeat object, the calculation of the contents goes crazy — the object is drawn trimmed to the original bounds, and the duplicates expand... or it can work fine, but stop rendering a shadow. It’s quite broken...
So I’m upvoting this aspect.
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I can confirm it, although can’t instantly reproduce it from scratch.
I attached the original files (so they don’t get lost, WeTransfer had a limit on those).
When I tried to rotate one of the weird compound path with the bounding box the first time — the angle of the gradient didn’t change... but the second time I rotated it — it worked fine... Very odd. Thanks for the effort!
Take a look at this new bug with radial gradients, recently reported.
Can you reproduce it as well?
http://illustrator.uservoice.com/forums/601447/suggestions/50131605