AdminEgor Chistyakov
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51 votes
It seems like this issue has been finally addressed in the Beta 30.6.0.11. As reported, the only format that isn't affected by the fix is EPS.
Please try to update and verify it if it finally works as expected.
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An error occurred while saving the comment When I test this, I see the scale is calculated based on the resolution of the image...
If I resize an image on canvas, the effective resolution changes and the scale value in the panel changes as well....but there is a difference how different formats are handled! And it’s a mess.
Technically, an image can have no resolution value specified.
In this case Ai assumes one to be 72 ppi.But if there is one...
Ai respects this value for TIFFs, PSDs, etc. — but ignores it for JPEGs! The scale for these is calculated as if it’s 72 ppi, no matter what is written in the file...When I check this in InDesign, JPEGs are handled fine (and InD shows the file’s own resolution and the effective one (as scaled on canvas) as separate values).
This problem was reported here at UV previously.But your screenshots show TIFFs however...
And one is 3149×2158 px, while the other is just 644×441 px... And the file size in Bytes differ, and the resolution value: 125 ppi VS 200... as if these were different files. I think they are :)So I recreated two TIFF files with these parameters.
What I found is that the scale is calculated properly for TIFFs ONLY if it’s layered! If the TIFF is flattened (that is when you open it in Photoshop, it shows 'Background' and not 'Layer 1') — the resolution is again assumed to be 72 ppi and the scale is calculated , even though it’s placed on canvas respecting the resolution.
This is not good at all :(
Definitely needs studying...An error occurred while saving the comment An error occurred while saving the comment An error occurred while saving the comment Illustrator is correct by saying the image now has 300ppi — this is the 'effective resolution' of it, the 'real pixel density' this particular piece of raster now has, and it matches the original resolution the image had when you placed in on canvas. If you scale it further — you’d get it grow larger, because the pixel density increases.
As for the PSDs which stay scaled differently — I’d like to see that, if possible, when it happens for you. It should work the same way, but who knows?
An error occurred while saving the comment This is actually an intended behaviour, although not as evident as it might look.
See, Illustrator has an internal 'base' resolution for raster images, which is historically is 72ppi. When you embed an image, Ai no longer knows about its original resolution (because this is something what a linked file can have, not an embedded piece of a raster), but have to display it anyway, scaled to the size you used. So it assumes it has 72 and rescales it.
If a linked file does not have a resolution values stored in it at all (there is no punishment for it), Ai uses 72ppi also — as many other applications do. So when you put an image which is 120×120px into a document with 'pixels' units in Illustrator, it gets put as 120×120 exactly because 'undefined 72' matches with Ai's 'internal 72'.
72 / 300 equals 0.24 exactly — here you have your 24% of the scale.
Does it make sense for you? Please reply back. -
3 votes
An error occurred while saving the comment Richard, is this still an issue?
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2 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Michael, I wonder if you are still having this problem?
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2 votes
An error occurred while saving the comment I wonder other panels are visible when it happens? And if this happens at all now?
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4 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Mohit Agarwal | Lead Software Engineer – IllustratorAn error occurred while saving the comment It’s still a thing.
Here’s a simple test. Watch the attached GIF and try to follow the steps below with the attached document.1. Open the file attached. It has no object but a structure of nested layers. Top layers are named with 'TOP', and two more nested levels have 'MIDDLE' and 'BOTTOM'. Notice all of these are unfurled, expanded.
2. Collapse EACH. Curse a lot. Upvote this request: Create a Collapse All Layers button (with an assignable hotkey) — http://illustrator.uservoice.com/forums/333657/suggestions/42451084 (holding Opt/Alt works for collapsing only sublayers for a single top layer, not all of them in a document!)
3. Make a change in the document, like a new layer, to force Ai treating the document as unsaved
4. Save the document, open the document back
Ai will expand some or all of the layers — and I can’t still understand why some get expanded, while some others don’t!AdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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9 votesAdminEgor Chistyakov
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6 votes
An error occurred while saving the comment There are two related requests:
1. Anchor point Smart Delete, http://illustrator.uservoice.com/forums/333657/suggestions/31559938 — actually doable today, with Delete Anchor Point Tool and Shift held (hardly a match for CorelDraw’s method)
2. Add a way to quickly access Smart Delete Point command, http://illustrator.uservoice.com/forums/333657/suggestions/45689977 — a general request to expose it better nowAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment This file was saved with the second window opened.
As stated here — https://helpx.adobe.com/illustrator/using/viewing-artwork.html#use_multiple_windows_and_views — 'You can open multiple windows of a single document at the same time. Each window can have different view settings.'
When saved, Ai would remember the windows opened and restore these on open.
You can notice the ':1' and ':2' in the titles in tabs.If you close one and save the file, it should not appear the next time you open it... but in practice (and I think it’s a bug), Ai won’t write this change correctly unless you do anything else in the document. This should be fixed, I beleive.
Does it explain anything?
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2 votes
An error occurred while saving the comment As far as I know, Illustrator doesn’t offer a way to match zoom for opened documents (or their windowed views) natively...
There’s a script I know that does it: https://aiscripts.com/match-zoom/
Do you mean it, or there is a secret native method I don’t know about? I have a feeling I remember something, but I bet it’s from another software completely. -
2 votes
An error occurred while saving the comment This is something to be requested from the UserVoice team, at https://feedback.uservoice.com/forums/1-general-feedback
There are two, rather weak for now:
— https://feedback.uservoice.com/forums/1-general-feedback/suggestions/46225147-see-recently-viewed-ideas
— https://feedback.uservoice.com/forums/1-general-feedback/suggestions/49370804-dynamic-banner-to-promote-recently-launched-featur
but yours one is a bit different. I encourage you to log one and share the link here. Just so you know, it’d require a separate account. -
2 votes
Expected to be fixed in Beta 30.6.0.27.
If possible, please update and verify if the issue is truly gone.
An error occurred while saving the comment Bárbara, when did is start happening? After the upgrade to Tahoe? After upgrading Ai?
Are you still able to open files with drag-n-drop? -
4 votesAdminEgor Chistyakov
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8 votesAdminEgor Chistyakov
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2 votes
This issue is reportedly fixed in the latest Beta 30.3.126 build.
Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.
If it still works wrongly — please comment back.
An error occurred while saving the comment Russ, did you try to disable it? Does it make any change?
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2 votesAdminEgor Chistyakov
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3 votes
The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.
If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.
An error occurred while saving the comment Stéphanie, the team made some fixes to solve this problem in Beta 30.1.0.109. The latest one is 30.2.0.12.
It’s not yet clear if it was truly solved, so it needs some testing. I do remember you weren’t able to use Beta (although I forgot the reason).AdminEgor Chistyakov
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2 votesNeed More Info · 1 comment · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Admin →
An error occurred while saving the comment Wesley, I can’t make it happen — my caps stays in place. Can you share a test file, please?
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8 votes
An error occurred while saving the comment Meanwhile, flowmograph developed AiBar panel:
https://aescripts.com/aibar/
https://www.reddit.com/r/AdobeIllustrator/comments/1p5mm7l/i_just_launched_aibar_a_custom_toolbar_for_adobe/
https://www.youtube.com/watch?v=K-UPm2XaFgw$40, one time payment
An error occurred while saving the comment I wouldn’t call it a 'tool' panel, since, it would contain no tools, but commands...
So do you men to just get an unfolded duplicate of the File menu as a panel, or a fully customizable panel with command as buttons? Are you aware of the Button Mode for Actions panel? I think it just does what you need.AdminEgor Chistyakov
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An error occurred while saving the comment Mark, yeah, trashing user settings is another problem...
Edit > My Settings > Export / Import Settings, which was added at some point to mitigate it, also does not work properly for some...Even if the Ai team comes up with method to add custom commands as buttons in custom panels (to be able to have more than one Actions panel) — these would have to be backed up also.
I learnt to backup all settings manually.
Whenever I change actions, I save them via the panel’s flyout menu in a dedicated folder in my own cloud folder. If (when) these get dropped, I load it back.
Since all the different presets are located in different places (hotkeys, actions, tool panels, workspaces, etc.), some users create shortcuts to various folders (which also change, because major versions change!), some build .bat files.Workarounds... but working in stock Ai is a masochistic violence. It makes more harm than making backups for settings. Don’t hurt yourself! :)
An error occurred while saving the comment Mark, as for today Illustrator offers several ways to have these accessed faster:
1. Assign a hotkey to each of these commands. Open Keyboard Shortcuts, locate these and assign something Ai would allow to use (there are restrictions).
2. If you want specifically buttons, and not hotkeys, you can make actions instead. Fire up Actions panel, create a new action, record a command, stop recording, and once you are done, switch the panel into a button mode via its flyout menu. There, you have buttons — not exactly in the toolbar, but you can put the panel wherever you want.
Does these work for you? -
41 votes
An error occurred while saving the comment Meanwhile, flowmograph developed AiBar panel:
https://aescripts.com/aibar/
https://www.reddit.com/r/AdobeIllustrator/comments/1p5mm7l/i_just_launched_aibar_a_custom_toolbar_for_adobe/
https://www.youtube.com/watch?v=K-UPm2XaFgw$40, one time payment
An error occurred while saving the comment Recently Ai added the Snapping Quick Access Panel, placed in the top right corner of the Control panel.
It partially solves the problem, but:
1. It requires having Control enabled, and at some point Ai decided to disable it by default in favor of Properties panel
2. It has only snapping options and not other toggles
3. It still requires a click to open, and there is no way to make it into a panelAdminEgor Chistyakov
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An error occurred while saving the comment Again, I repeat, put them at least where two existing indicators are., or even higher, where workspace dropdown is.
AdminEgor Chistyakov
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Indeed. I rejoiced too soon... Ai now just ignores the internal resolution and treats everything as images with 72 PPI, linked or embedded :(