AdminEgor Chistyakov
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1 vote
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1 vote
An error occurred while saving the comment Does it happen with only this specific file, or any file at all?
How about a new file with a single shape in it — same error?An error occurred while saving the comment How much of the free space do you have on you disk drives?
Where Illustrator is installed? What scratch disks do you have picked in Preferences? -
2 votes
An error occurred while saving the comment Todd, does it work as it should when you toggle toggle into CPU preview?
Can you please share small test file, with a portion of this artwork? Preferably with the whole depth stack intact in these regions you show.
What are your full specs, OS, GPU, etc.? -
27 votes
The problem is not fixed. As reported, the latest Beta build 28.5.26 resets preferences again. Please comment if you confirm this.
An error occurred while saving the comment Eric, you are referring to Beta, don’t you?
This sucks.
This happens every minor update, when it gets updated from, say, 28.3 to 28.4.
For some reason Ai does not transfer them automatically form a folder to folder and build Preferences anew.
All you files though are save, here:
C:\Users\[username]\AppData\Roaming\Adobe\Adobe Illustrator 28.3.0 Beta Settings\[locale]\x64\
put in different folders there, or directly in the root.
And you can restore them, putting in 28.4’s foldersIT DOES NOT MAKE IT LESS PAINFUL!
An error occurred while saving the comment There is a similar bug that affect ordinary versions of Illustrator, when updating leads to resetting preferences:
http://illustrator.uservoice.com/forums/601447/suggestions/31942219AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Can’t replicate this on Windows.
Can you please share a test file? -
12 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Robert, can you please share a simple test file and the video to demonstrate the team the problem, exactly like you are having it? Show how something fails to snap to a desired point at smaller zoom values, and then how it does closer up.
Just in case: what your snap setting are? Smart Guides? Snap to Point? What Snap to Point Tolerance do you have in Preferences?
Do you have 'Highlight anchors on mouse over' option enabled or not and if it makes a difference if you toggle it?
Please reply! -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment The issue still persists... Since Ai does not allow to search both Tools and Menu Commands at the same time, a chance that both commands will be modified is very small — and you are a living proof. The problem is that there is probably no mechanism to allow one command to appear in both sections, and no one to make these share a shortcut.
An error occurred while saving the comment I confirm that. When I try to assign Shift + F to something else, Ai reports a conflict. If I go to the command that uses Shift + F, I get the Presentation Mode... but no the one in Menu Commands, but in Tools.
For some reason these are two commands, that have the same name and perform the same operation, but one is in View menu, and another one got added into the tool panel, along with Normal and Full Screen Modes.
Unbind the second one as well, and it won’t bother you.
Please reply. -
1 vote
An error occurred while saving the comment Compatibility keys for accessing menus are a good thing, but this little bug sometimes happens. It feels like on Windows the Alt key is sometimes treated as still being pressed, and that’s forces Ai think that you try to hit Alt+V instead of V, and that’s what opens the View menu instead of picking the Selection tool.
This happens not only in Illustrator, but in some other apps, including Photoshop. I haven’t yet figured out why and when it happens.As for the brushes, it’s pretty simple once you grasp how these work in Ai.
All presets are local, and are saved within the file: brushes, symbols, swatches, styles, etc.
To have a certain set to appear in each new document you create (ore remove some you don’t use), you’d have to customize existing document profiles Illustrator bases new documents on, or create your own. Here is a simple guide: https://helpx.adobe.com/illustrator/kb/create-custom-new-document-profile.html
Just don’t forget to backup customized originals, since Ai resets them each major update. It should not change your custom profiles, but still back up them.Another way would be to make a persistent local library.
Put the brushes you want in a document, save it on disk, then go to Brushes panel, to its flyout menu, and call for Open Brush Library > Other Library. Choose your saved document with brushes, and then in the opened panel’s menu choose Persistent, to make it stay forever. Then each clicked preset will get loaded into Brushes and get stored into the current document. This approach helps to reduce the document’s size — remember, all local assets and presets are stored within the file, and this bloats the size.Hope this helps.
Please also try to log one request per entry here at UserVoice. This helps to prioritize feedback and track it later.
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1 vote
An error occurred while saving the comment Can you reproduce this in the latest Ai versions?
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4 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Eric, you’d need to share the file with the team to start the investigation.
Please send it over to sharewithai@adobe..com
If the file is large, try to upload it first somewhere and share a link to it instead.Just to be sure — have you tried the free Ai2Psd script to export the document?
https://github.com/creold/ai-to-psd/tree/master
Please give it a shot and see if anything changes. -
2 votes
An error occurred while saving the comment Can you please record a short video or a GIF of this behavior?
Demonstrate the order of steps you try to perform to distribute objects specifically.
Does it happen in any document or a specific one only? If only one — can you share it? -
1 vote
An error occurred while saving the comment Does it work if you don’t copy anything?
If yes — does it matter what you copy? a text, a vector art? -
3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment If you have a team, please try to get colleagues who have the same problems to vote for these. UV feedback helps a lot, and votes do count.
That’s as much I can help though. And thank you for not being silent!An error occurred while saving the comment Emilio, something gone wrong with your recording.
The cursor is detached from the point you actually click.
The second half of the video, where you switch to Illustrator probably (based on familiar cursors that got recorded), was not captured — the window displayed is still Rhino.1. Serialization, that is consequential chained dimensions. CADtools have these (a lot of them), but in Rhino you created only two adjacent dimensions, and just snapped them together. It’s fine when you have only few, sure, and if you have a dozen, that feels more tedious to create... I have no information on if the team is going to add the ability to set up chained dimensions, although it’s been requested.
Here, I made it into a separate public request (and already added you as a voter): http://illustrator.uservoice.com/forums/333657/suggestions/47734550
Live updates is planned, and there is a separate request for that as well: http://illustrator.uservoice.com/forums/333657/suggestions/47555246 (and added your vote)
2. The team definitely tried to dimension objects :) But obviously there are many more of us, users, than team members, so we have much higher chances to discover oddities and bugs. Speaking of radii and diameters, the current tool allows you to create both. Again, the difference is made with the way you draw (and you should have at least once seen a blue hint at the bottom of the app that explains this — please see the screenshot attached. Have you seen it?).
I’d personally prefer to a modifier key I can use to flip (on constrain) them...I made a separate request about each one, you can upvote them if you wish:
Press Shift to constrain the angle of a radius / diameter dimension: http://illustrator.uservoice.com/forums/333657/suggestions/47734580
Press Alt while creating a radius / diameter dimension to toggle these two mode on the fly: http://illustrator.uservoice.com/forums/333657/suggestions/47734592Perhaps you’d also like to upvote a request about stepped distances for dimension lines: http://illustrator.uservoice.com/forums/333657/suggestions/47558036
3. Glad it got solved for you. I wonder how were you able to not discover it on your own? There can be a problem with it. Can you guess why?
4. I see what you mean, based on the text only... You say that Dimension tool in Ai prefers top snap to existing dimensions instead of points of actual artworks below, because the permanent layer dimensions house in forces the tool to snap to points above the art, right?
Yes, this happens, and I suffer from it more than a 'default user', because my offset values for extensions lines have to be zero.
I recorded a GIF to demonstrate it.Here is a separate report about this: http://illustrator.uservoice.com/forums/601447/suggestions/47734646
I added you as a voter as well.
If you mean something else — please comment here or there.An error occurred while saving the comment Hm. Can you please make a short video or a GIF (I use free and simple LICEcap for this, www.cockos.com/licecap/)?
I try to follow the steps you provide and fail to snap to a wrong point. I get the idea, but just can’t make it happen.Regarding Rhino:
1. Well, Ai now has a lot of option to style these too. Not as much as CADtools offer, but Ai doesn’t aim to replicate it in full. If you have specific styling requests — please upvote an existing request (there is at least onc) or create a new one. One request per entry would help the team to evaluate the demand.
2. Ai team decided to minimize the amount of tools. The idea is that there is no big difference between orthogonal and parallel dimensions, and between radius and diameter one. You toggle these directly while drawing these. Instead of external modes, Ai uses internal modes. Speaking of the way to force the orthogonal mode — would you like to have Shift do that?
3. Ai also allow to draw a dimension in a void... click, move, click, move, click. How does it not solve the case you are having? Please demonstrate.
4. The idea of excluding dimension from Smart Guides is not new. But imagine you want to crate a dimension in a way so that the dimension line snaps an existing dimension line you already created? Since Ai’s dimensions does not have a way to specify the distance between the object and the dimension line in a stepped way (something CADtools can do!), the team decided to leave a way to achieve it... How does Rhino solve this?An error occurred while saving the comment Emilio, some time before Ai had none (I suppose by 'quote' you mean 'dimension'?)
Having one is something :)The latest Beta build now allows to disable units — soon it will get released into a normal build.
As far as I know, it snaps pretty fine, but you say it doesn’t? Can you please elaborate?
The same goes about snapping several dimensions to a single point — have no problems with that.
It is possible to create orthogonal dimensions as well — you just have to move your mouse to the side for it to switch from parallel to orthogonal.
As for the CADtools — their site says version 14.1.2 is compatible with Illustrator 2024, but you say it doesn’t work? Or do you use the previous version and never upgraded? Either way, Ai is hardly involved. If there is another reason and it just stopped working for you — write them. No need to yell.If you like the Rhino’s tool, perhaps you should explain what makes it superior compared to Ai’s one.
Please reply. -
5 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Raymond, I have the same problem on Windows 10... I have just a couple of hundreds of fonts now, and I am using SSD.
What are your specs? -
22 votes
An error occurred while saving the comment There are a way we can do that in Illustrator now.
1. There is a script 'unTextPath', written by Umezawa. The site is now dead (http://www.pictrix.jp), so you can grab the script below, rename it from .txt inst .jsx
The script will remove the text and stroke the path to 1pt black. I modified it to also select the path (the original one didn’t do that). If you wish to revert it back — remove the line 56.
The script also removes the text form Area Type objects the same way.2. Then, there is a another script, by Nathaniel Vaughn Kelso, 'DetachTextFromPath': https://github.com/nvkelso/illustrator-scripts/blob/master/text/DetachTextFromPath.jsx
It converts the type-on-path into just a point type. The path though is just stripped from the text and left as type on path...
That's why Sergey Osokin merged them both together into one — you can download it here. Rename 'Unmake Type on Path.txt' into .jsx after saving it.
It will select both the now normal path and text after running it in Ai.
Please note that 3 steps are recorded in History when you run it — unfortunately, there is no way to avoid it, be careful when you try to undo.It does not mean this should not be the default thing Ai has — on the contrary!
As for now — use scripts.And perhaps you might be interest in this request as well, about combining a text and a path into Type on Path: http://illustrator.uservoice.com/forums/333657/suggestions/44049999
Nathaniel Kelso also wrote a script to do this as well.An error occurred while saving the comment Reinis, the same method can be used for a type on path too, that is correct. Still it feels like a workaround.
An error occurred while saving the comment There is a free script that allows to do exactly that:
https://github.com/nvkelso/illustrator-scripts/blob/master/text/DetachTextFromPath.jsx
And it definitely should be there in Illustrator as a standard command.AdminEgor Chistyakov
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An error occurred while saving the comment Sarah, you can use Group Selection tool to ease the process. It allows to select the whole path to copy — but year, requires precise clicking, better done in Outline mode.
Voted. -
9 votes
An error occurred while saving the comment Just amazing how Ai thinks I am to select another path while I’m creating a new one here.
AdminEgor Chistyakov
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8 votesAdminEgor Chistyakov
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Garry, do you get any messages at all when it crashes?
Does Crash Reported dialog appear?
If no — please try these steps to create Crash Reporter debug logs (Windows only):
1. Create a folder named "windowsclient" inside of C:\Users\<username>\AppData\LocalLow\Adobe\CRLogs\ (if not already present).
2. Create "generatecrlogornot.txt" file inside of C:\Users\<username>\AppData\LocalLow\Adobe\CRLogs\windowsclient.
Logs will be generated here.
When Ai crashes ('when', not 'if'...) — check the folder and share these here in comments. Upload them elsewhere and share a link, if you wish to or if UserVoice misbehaves (it sometimes does).
The same thing happens for me, but instead of just crashing it prefers to freeze. And to be fair, it just crashes on its own long before 24h, during work.
Also, please try to open Task Manager, Details. Right-click on caption, choose Select columns, locate 'GDI objects' and periodically check the value for Illustrator.exe — if it ever comes to 9900 or something similar — let me know.