AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7119 results found
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2 votes
An error occurred while saving the comment -
3 votes
An error occurred while saving the comment If you still have this issue, Michael, please provide a test file
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4 votes
An error occurred while saving the comment Ian, does it work any better in latest versions?
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2 votes
An error occurred while saving the comment Kristen, was it ever fixed? Can’t find the exact help article with this inconsistency
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2 votes
An error occurred while saving the comment Does the same happen when you apply this effect to a group of objects, not a live type?
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28 votes
An error occurred while saving the comment Paul, any issues with later builds?
An error occurred while saving the comment Audri, if you go to Preferences > General and check 'Use legacy "File New" interface' — does the dialog appear when you try again?
Just to understand if Ai fails completely to create a document, or is it only the modern dialog misbehaves.An error occurred while saving the comment Does it work if you don’t copy anything?
If yes — does it matter what you copy? a text, a vector art?An error occurred while saving the comment So it works, good. It’s not an actual solution, since these dialog don’t display thumbnails for recent templates and docs, but it’s fast and I prefer it to the shiny modern one.
> Is there a way to have this window as it's set by default?
Not sure if I get it. You mean you like this one better than the modern one? When you check the 'Use legacy "File New" interface' option in Preferences — this is the dialog you will always get from now on for File > New and Ctrl+N.
Or do you refer to the templates folder you wish to always get opened?An error occurred while saving the comment But what about the legacy option, the #3? Can you create new files using the previous version of the File New dialog?
An error occurred while saving the comment Tina, some questions.
1. Does it help to erase A4 form the search field at the bottom?
2. Does it help to switch form Recent section at the top to Print? Does that section have anything in it?
3. As a workaround — does it help to open Preferences and toggle 'Use legacy "File New" interface' option and then try to create a new document again?An error occurred while saving the comment I wonder if enabling 'Use Legacy File New interface' in Preferences > General helps.
Also, please check if hitting Ctrl/Cmd + Alt +N works to instantly create a new document with no dialog shown, and if assigning a custom hotkey for the 'File > New' in Edit > Keyboards Shortcuts allows then to call it (to see if there is a problem with the modern dialog itself, or just its hotkey). -
5 votes
An error occurred while saving the comment A related request:
A Free / View Only version with limited features after free trial ends
http://illustrator.uservoice.com/forums/333657/suggestions/32424208 -
5 votes
An error occurred while saving the comment A related request:
Illustrator Lite Essential version, for 2D graphics only, without 3D -
3 votes
An error occurred while saving the comment Illustrator offers a variety of effects that can be applied to any art, with numerous graphic styles available — if not from the box, then via web resources.
Most of styles offered by TypeStyler were raster based ones, something Photoshop excels in instead of Illustrator.
Perhaps it was not about styles, but some other aspects of TypeStyler?
If you still want this, please provide more details. 'Make A like B' hardly ever works... the answer is usually 'use B then' :) -
4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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2 votes
An error occurred while saving the comment Nick, does it still happen for you today in the latest build?
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5 votes
An error occurred while saving the comment A workaround is to use a script by Sergey Osokin:
https://github.com/creold/illustrator-scripts/blob/master/jsx/RememberSelectionLayers.jsx
Should be run before using Free Transform or Puppet Warp tools for objects on different layers and then again after completing (and ungrouping the resulting group first).
Won’t work with sublayers.An error occurred while saving the comment A related request:
Puppet Warp should respect existing layer structures
http://illustrator.uservoice.com/forums/333657/suggestions/49092545An error occurred while saving the comment The GIF
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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An error occurred while saving the comment I see. Now I can confirm it. Whenever you distort a selection with any mode of the Free Distort tool (except for just scale), objects get flattened in the current layer. Here is a simpler demonstration in the GIF attached.
I’ve checked this behavior in older versions: happens in CC2022, does not happen in CS5. So it got broken somewhere in the middle.
Thank you for bringing this up!
An error occurred while saving the comment This is something weird!
Can you please create a simple test file, record the problem on video, and share both the file and the video here?
Also provide the specs. -
2 votes
An error occurred while saving the comment A workaround is to use a script by Sergey Osokin:
https://github.com/creold/illustrator-scripts/blob/master/jsx/RememberSelectionLayers.jsx
Should be run before using Puppet Warp or Free Transform tools for objects on different layers and then again after completing.
Won’t work with sublayers.An error occurred while saving the comment A related request:
Free transform tool groups selected layers to one layer
http://illustrator.uservoice.com/forums/601447/suggestions/46477726AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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2 votes
An error occurred while saving the comment Megan, what build are you using specifically?
If you downgrade to 28.X and resave the file — will the preview look as expected? -
4 votes
An error occurred while saving the comment This is a variant of T-junction problem, a well-known one in the field.
Despite several papers were published on the topic (like this one from 2015 — https://cecilialeiqi.github.io/vectorization.pdf) it was never properly addressed by Ai team. Seconded this.
I hope this request would help to grab more attention!AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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44 votes
We need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)
-Rama
Illustrator TeamAn error occurred while saving the comment Lina, what I see in your videos is that any tool you pick still behaves like Hand tool, right? And you can use this 'fake' tool still?
I’m not seeing the app actually crash in any of these.An error occurred while saving the comment Do you have Magnet app installed?
Can you please try to disable it and see if anything changes. -
2 votes
An error occurred while saving the comment Can’t say I can reproduce it... can you provide specific steps and/or a video with the exact file/folder structure visible?
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2 votes
An error occurred while saving the comment Amazingly, the UserVoice’s automatic profanity filter found something wrong with both words used in the comment you left.
So it is something odd with these two. I can’t even tell what these were, but this basically answers your question — these words ARE perceived by some filters as inappropriate. Use synonyms then.An error occurred while saving the comment ...so what was the prompt, Patricia?
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1 vote
An error occurred while saving the comment Can you please share details on the problems you are facing with CEP in 29.5+?
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Acrobat layers duplicate excessively in AI file’s compatible PDF
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Screenshot%202025-11-18%20at%204.26.18%E2%80%AFPM.png 63 KB -
Screenshot%202025-11-18%20at%204.16.59%E2%80%AFPM.png 44 KB -
Screenshot%202025-11-18%20at%204.10.01%E2%80%AFPM.png 74 KB -
Screenshot%202025-10-30%20094255.png 125 KB -
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Illustrator%20corrupted%20file%20event.jpg 51 KB
21 votesThis issue has been resolved and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused.
An error occurred while saving the comment Estuardo, please try to disable Save in Background option in Preferences > File Handling and comment back if it changes anything with resaved files.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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Do you still have the issue?
Can you please provide a test file and a screenshot of the problem? ideally a video to show before/after.
I’m not getting it exactly based on the description. Do you mean toggling the Preview mode in Layers by clicking a layer’s visibility 'eye' icon with Cmd/Ctrl held?