AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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2 votes
An error occurred while saving the comment Fati, how large is your document? Isn’t a Large Canvas document? Save for Web won’t work in it.
An error occurred while saving the comment Does it happen with only this specific file, or any file at all?
How about a new file with a single shape in it — same error?An error occurred while saving the comment How much of the free space do you have on you disk drives?
Where Illustrator is installed? What scratch disks do you have picked in Preferences? -
1 vote
An error occurred while saving the comment I can definitely reproduce this, but only with the large canvas document. Is it correct?
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Won’t work like you imagine.
No handle for a mesh means zero length handle.
And zero length is no longer 1/3 of the mesh cell and it means the distortion won’t be uniform — just like the square on the left shows.But I totally agree with the idea of such a node type (these are not points). It should just automatically make the handle aligned with the edge of the mesh cell and adjust the length of it automatically if the point is repositioned.
I hardly doubt anyone in the team knows or remembers about this technology, to be fair...The only viable option we can count on today is the MeshTormentor free and amazing plugin panel.
It allows to achieve the thing you need, but with several operations instead of just one — but simple enough.
The panel allows to zero the lengths for the selected mesh nodes and set them on thirds automatically — take a look at the GIF attached. I can’t recommend this panel enough. -
3 votes
An error occurred while saving the comment I love this idea.
I feel like the arrows button can do this when the tool is active... but if something is selected (and a new symbol gets selected when placed with the tool) this would move it, and it won’t do... On the other hand, Live Paint steals arrow just fine, so I think it’d be OK here as well. Thanks, Alex.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
The fix has been introduced into the new Prerelease Build 29.5.115. As soon as it gets verified, it’s going to be pushed ing GA release.
An error occurred while saving the comment Totally confirm it, thank you. The team is now aware of the problem.
My guess is the directions of the paths are opposite, and the summation goes wrong.
If you reverse the path’s direction of the background shape, the resulting area differs.An error occurred while saving the comment Please share the file. Always share one when possible :)
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1 vote
An error occurred while saving the comment Geunice, please share more details on this and a file that misbehaves.
'Elements' — any object? Specific types? Images, simple paths? Texts? Same distance or different once? Absolute value or relative to the size?
Perhaps some screenshots? To investigate this 'huhu' won’t be enough :) -
1 vote
An error occurred while saving the comment The team would need a test file to inspect, along with the video of the behavior.
Please send these to sharewithai@adobe.com (and mention the link to the report: http://illustrator.uservoice.com/forums/601447/suggestions/49533617) or attach them here directly, if you are fine with making this public.
Thank you! -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
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66 votes
An error occurred while saving the comment Yes, the native way to do that is something Ai needs.
Meanwhile there are several methods we can use today:
1. A free set of Adjust Two Handles script by Seiji Miyazawa (onthehead / 3flab): https://onthehead.com/ais/path006/
2. A paid plugin PathScribe tool from Astute Graphics: https://docs.astutegraphics.com/vectorscribe/pathscribe-overview (it has a separate 'Shift-Clicking Equalizes Handle Lengths' option
3. There is also a free script from Toshiyuki Takahashi (gau): https://github.com/gau/reshape-to-symmetrical-segment — but it equalizes adjacent handles insteadAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment A., I wonder if the problem still haunts you. Is it any better?
An error occurred while saving the comment This definitely requires sharing the file, sending it to sharewithai@adobe.com, with the video, showing you trying it, changing options, snaps and stuff.
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6 votesAdminEgor Chistyakov
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8 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yes, AI should get one.
Meanwhile there is this beautiful ContrastChecker free script by Sergey Osokin: https://github.com/creold/illustrator-scripts/blob/master/md/Color.md#contrastchecker (you might need to update the page to make the images load properly). -
3 votesAdminEgor Chistyakov
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An error occurred while saving the comment WOW.
I confirm! -
64 votes
An error occurred while saving the comment Margaret, you upvoted a request that got merged into this one 3 years ago, now mentioned here as a comment, previously titled as 'Saved Presets are not available despite having tab names "Saved" in the New Document Window', starting with 'Users should be able to save presets for documents they use regularly...' — you can find it below.
There is a similar request regarding 'preset items' and not 'presets as in Ps': http://illustrator.uservoice.com/forums/333657/suggestions/20446633 — and I think there was a confusion with the recent status changes for these two. Trying to get more details.AdminEgor Chistyakov
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An error occurred while saving the comment This tab is designed to store downloaded presets from Adobe Stock, as stated here: https://helpx.adobe.com/illustrator/using/create-documents.html
But sure, nobody gets that! 'Saved' ≠ 'Downloaded'.
I’d say this tab should be renamed or an ability to actually save something into it should be added. -
12 votesAdminEgor Chistyakov
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An error occurred while saving the comment Have no idea :( Again, I can’t tolerate this new dialog myself.
Thanks for the heads up...An error occurred while saving the comment Ah, the flawed modern File > New...
As noted in a comment on forums, toggling it to the legacy one can be a workaround.
I can’t reproduce it, but when I watch the video in the other comment, I notice this happens when the assumed orientation changes, and this makes the buttons for it blink back and forth rapidly — as if Ai tries to swap the values from the height field to the width one and stops in the middle — and it looks as if it restores back the previous value!Brian, can you make several experiments to see if it’s what it is?
Try to start from a square artboard, but then try the same for an album and a portrait one, and see if behavior changes. -
1 vote
An error occurred while saving the comment I’m afraid yes, you’d have to stick to the older build :(
I informed the team about the wrong resolution written in files, and was told they are going to review it, but got no further confirmation so far. When it happens, I or another moderator will update the status of the report.
Pretty sure no discounts exist for something like this :/An error occurred while saving the comment I see now, thanks for sharing the file.
When exporting your JPEG, please try to change the Antialiasing method: from 'Type Optimized (Hinted)' to 'Art Optimized (Supersampling)'. This should make the small details stay in the final image, just the way you had them. Please drop a comment if it helps!The only help article that mentions the difference is this one: https://helpx.adobe.com/illustrator/using/add-advanced-formatting-to-text.html
It says:
— Art Optimized (Supersampling): Default option that rasterizes all objects, including text objects, by the specified resolution and applies anti-aliasing to them.
— Type Optimized (Hinted): Applies anti-aliasing that is best suited to type. Anti-aliasing reduces the appearance of jagged edges in the rasterized image and gives type a smoother onscreen appearance.An error occurred while saving the comment I am able to reproduce the wrong resolution written, but not the detail loss. That’s why I ask for the file. The team would need it to run tests anyway. You ca leave only one part of it, the one that matters.
An error occurred while saving the comment Still don’t get it.
I can clearly see the difference, some fine details are missing in the one made with 2025. Also, the newer image indeed had 96 ppi written into it. But when I open it in Photoshop, it says it’s 150!
But again, I can’t make it happen from the scratch.
Can you please share the original file you used to generate these images?An error occurred while saving the comment Nope, works as intended for me.
Can you please share a test file that behaves like this for you?An error occurred while saving the comment Can’t replicate this. Can you please provide more detail? What method do you use? Export As, Export for Screens?
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1 vote
An error occurred while saving the comment What other settings do you need though?
An error occurred while saving the comment John, the spellcheck follows the language set in the Character panel. If the language doesn't match the one used in text, all words would be treated as mistakes. Make sure these match, but don’t hold your breath — Spellcheck is pretty broken in Ai: http://illustrator.uservoice.com/forums/601447/suggestions/49505702
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1 vote
An error occurred while saving the comment I’ve also changed the title to better reflect the core problem.
I made a simple test with a 700×500 mm document. I put a rhombus 500×400 mm, set the Raster Effect Resolution to 300 ppi, applied a Drop Shadow (black, 100%, 0, 0, 10 mm), remove all presets (swatches, brushes, symbols, graphics styles) and saved three copies:
1. default one: with PDF compatibility enabled, compression enabled, profile embedded — 11.6 MB
2. one with your settings: no compatibility, no compression, but with a profile — 173 MB
3. and one with compression, but nothing else — 520 KB (K, not M)
If I change the resolution to 72 ppi, the option 3 makes it 127 KB.
If I also hide the object — it’s 121 KB (an empty thumbnail difference).Sadly I don’t have any insight knowledge on the compression, but why do you disable it? I understand why ignore the PDF-bloatability, but compression...
If you open a file with no compression in a source editor, you should see a ton of mostly-NUL data after the %AI5_BeginRaster line.
So it seems like the raster is being written anyway in the PGF layer of the document, and the effect is not described solely by the parameters... but it seems also the compression is what actually makes it stored like this — or we are just lucky with the compression of the image here.I agree on the generative mayhem, and the permanent bug-fest, but unless your print workflow demanding uncompressed files, I see no reason to disable the option. Please tell more why you need it disabled.
An error occurred while saving the comment Paul, I’ve split the report back, since it seems now the main problem is note the tearing...
Sadly, I can’t move the comments back, so here are these quoted:Hi Egor, the artboard is 700x500mm - though the same thing happens with an artboard much smaller.
I'm not using 'Create PDF Compatible file' at all - I never use that. So the drop-shadow information is effectively a vector in that file. It's obviously a bug as even if I dropped in the dropshadows as image files - I wouldn't get a 450MB uncompressed illustrator file.. Or wait over 30 seconds for it to save.
And my 300dpi exported PDF is less than 15MB, so rasters never need to get as big as 450MB.
Basically I have a relatively simple file with 4 dropshadows in it and each instance is adding around 400MB to the file, making it over 2GB, even if I rasterized the entire file at 300dpi and saved it as an uncompressed TIFF is wouldn't as large as my illustrator file with ONE dropshadow (uncompressed).
Now… compressing it helps, but it's still takes too long to save and is obviously compressing that 3GB down.Note2: If I set the effects to 72dpi in Document Raster settings, then I get a drastically reduced file - but then that shows that illustrator is not saving this information as vector (what could be simpler than remembering the colour, the offset and size of blur) but somehow rendering these dropshadows as images.
I've included my save settings that I've used since the beginning. I've been using illustrator since 1989 so I'm pretty au fai with the software and its bugs. But the fact that this happens in the last four iterations of illustrator along with the broken shadows is pretty annoying. I do wish bugs were given as much attention as whatever new generative AI bloat we get added to justify the subscription. But here we are.
Thanks for the response.An error occurred while saving the comment The issue with the broken shadow is known.
The size though is a direct consequence of the way these effects work — they are raster-based, and are computed using the resolution you set up in Effect > Document Raster Effects Settings dialog. In most cases the parameter should not exceed the resolution you are going to use to export your final image.
When you save a file with the 'Create PDF Compatible File' option checked (and it’s enabled by default and is not sticky — requested here: http://illustrator.uservoice.com/forums/333657/suggestions/36926863), the full copy of the resulting raster gets saved into your document. So the larger the shape, the higher the effect resolution set, — the heavier is a file.An error occurred while saving the comment Paul, the attached file got lost, it seems. Is it a simple .ai file?
If it fails to get attached once again, please tell the size of the artboard.
.png){kind=link}
Expected actually... That’s why it’s Export / Import and not Save / Open, conversion happens.
Bezier curves Ai uses get converted into splines DWG uses, and the conversion is not always an exact match...
However, this needs investigating anyway. Please extract these objects into a separate .ai file, export it into .dwg, verify the behavior is still there when you import it back, and share all these, along with the export settings used: here (if UV would allow to attach the files, it can be too paranoid), or send them to sharewithai@adobe.com (and then mention the report’s permanent link: http://illustrator.uservoice.com/forums/601447/suggestions/49539077)