Skip to content

Stephen Kelly

← Adobe Illustrator

My feedback

10 results found

  1. Can't select or hide layers, AI instantly changes it back

    22 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    14 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Need More Info  ·  Anish Kumar responded

    Hi All,

    I am not able to reproduce this issue at my end. Would it be possible for you to share the file with me if it is happening in some file consistently? you can share it on sharewithai@adobe.com and tag me in the mail

    Thanks
    Anish

    An error occurred while saving the comment
    Stephen Kelly commented  · 

    I have a whole group of objects that are always visible even when the 'eye' icon in the layers panel is toggled on and off. ie I can't hide these objects

    Stephen Kelly supported this idea  · 

  2. Colors for child items in Layers panel don’t get updated when a color of their parent layer is changed

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Stephen Kelly commented  · 

    Good luck with getting Adobe to listen and actually fix this. This bug has been there for years and years and Adobe have been aware of it for years and years but as with most things, Adobe simply doesn't care about fixing bugs any more.

  3. GPU Preview displaying hidden shapes

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Stephen Kelly commented  · 

    Update:
    OK, now this is a Major problem.
    With the file I posted the screenshot from I can't hide the rectangular shape at all, it is always displayed on screen no matter what I do!
    I have closed the file, re-saved as a new file, gone in and out of Outline view numerous times, rebooted etc etc etc
    And still the shape is still being displayed on screen!!! I don't want to delete the shape because it would be difficult to recreate.

    This is a major problem in the software and is making Illustrator unusable (as well as other major bugs).
    Need a very quick fix Adobe. Paying very high subscription fees I expect a seriously professional piece of software, not something with basic errors like this that make you look like pathetic amateurs.

    Stephen Kelly shared this idea  · 

  4. Expanded shapes get an additional redundant anchor point

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Stephen Kelly shared this idea  · 

  5. Expanded Objects have missing Corner Widgets

    15 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  Illustrator (Desktop) Bugs » Strokes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Stephen Kelly commented  · 

    Can I get a reply from Adobe staff please. This is a major bug and I have already told you what needs doing to fix it. What is happening, is someone working on this or is it just going to be ignored?

    An error occurred while saving the comment
    Stephen Kelly commented  · 

    Update:

    I've found the Root cause of the Bug which causes missing corner widgets on expanded shapes - so should be easy for your engineers/coders to fix now I've done half their job for them...

    Problem:

    When Illustrator expands a shape with an inside or outside stroke (not a centred stroke) it creates an extra, redundant anchor point in one or more corners.

    For instance, when a rectangle with an inside or outside stroke is expanded, the resulting compound shape has 2 paths formed from the stroke (an inner and outer rectangle).
    The top left & bottom left & bottom right corners of both paths have 1 anchor point each and a corner widget, which is exactly what should happen.
    However the top right corners of both the inner and outer paths have 2 anchor points each instead of 1. In each corner the extra anchor point is in exactly the same position as the correct anchor point - ie. one anchor point lies directly on top of the other anchor point - so that the top right corners of both the inner and outer paths look like normal corners but in fact technically they are not corners since the path joins 2 anchor points in the same position. This is why there are no corner widgets.

    Workaround:

    Delete/Remove the extra anchor point from the corner (this may create an open path, if so then close the path)

    The corner is now repaired and the missing corner widgets appear.

    Stephen Kelly shared this idea  · 

  6. AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.

    201 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    192 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

    An error occurred while saving the comment
    Stephen Kelly commented  · 

    Get exactly the same problem every time I try to launch Ai by double-clicking an Ai file.
    Illustrator 22.1, macOS Sierra

    Seriously, how could nobody notice this while building the release? It's not like it's hard to spot. If I presented work like this to clients they'd look at me like I was a totally incompetent monkey and I'd be sacked.

    Stephen Kelly supported this idea  · 

  7. Files don’t get displayed when opened or displayed corrupted with Application Frame enabled

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Need More Info  ·  Anish Kumar responded

    Hi,

    We have made a fix in latest version for the same. Can you please upgrade to 23.0.3 and let us know if you still face this issue?

    Thanks
    Anish

    Stephen Kelly shared this idea  · 

  8. Properties panel causing inconsistent tab group behaviour

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Illustrator (Desktop) Bugs » Properties Panel  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Stephen Kelly shared this idea  · 

  9. Pathfinder Unite command in menu

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Illustrator (Desktop) Feature Requests » Pathfinder and Compounds  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Stephen Kelly supported this idea  · 

  10. Illustrator forgets which color mode is set in the Color palette (and Gradient)

    102 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    32 comments  ·  Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Stephen Kelly supported this idea  · 

Feedback and Knowledge Base

(thinking…)