Anonymous

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8 results found

  1. 16 votes
    How important is this to you?

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Anonymous commented  · 

    I have mac (fully upgraded as of 2/13/19) and parallels 13. I had a windows update for my parallels and after I ran that and closed and reopened illustrator (fully upgraded as of 2/13/19) I no longer had the slow save and open issue. Don't know if that is a coincidence or not, but I thought I'd share.

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    Anonymous commented  · 

    I work out of a large shared server and its never been slow like this until the recent update. Its really hindering my work.

    Anonymous supported this idea  · 
  2. 37 votes
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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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  3. 2 votes
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  4. 3 votes
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  5. 59 votes
    How important is this to you?

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    Anonymous supported this idea  · 
  6. 31 votes
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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    this has happened to me also

  7. 23 votes
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    Anonymous shared this idea  · 
  8. 12 votes
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    Anonymous shared this idea  · 

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