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  1. 4 votes

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  2. 9 votes

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    Under Review  ·  Anish Kumar responded

    Hi,

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

    Anonymous supported this idea  · 
  3. 87 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    If i turn off GPU performance the Interface gets very laggy. This happens only on the 5k screen. If i move the illustrator window to a 72 dpi Monitor everything works fine.

    When i use GPU Performance the Artwork is not shown correctly. There is a screen recording attached.

    If i have GPU performance switch on and i change to the outline preview mode the whole handling gets laggy, too.

    Is there hope that illustrator gets a smooth performance like sketch without glitches?

    Best
    J.

    Model Name: iMac
    Model Identifier: iMac18,3
    Processor Name: Intel Core i7
    Processor Speed: 4,2 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    Memory: 64 GB
    Boot ROM Version: IM183.0151.B00
    SMC Version (system): 2.41f1

    Radeon Pro 580:

    Chipset Model: Radeon Pro 580
    Type: GPU
    Bus: PCIe
    PCIe Lane Width: x16
    VRAM (Total): 8192 MB
    Vendor: ATI (0x1002)
    Device ID: 0x67df
    Revision ID: 0x00c0
    ROM Revision: 113-D000AA-931
    EFI Driver Version: 01.00.931
    Metal: Supported
    Displays:
    iMac:
    Display Type: Built-In Retina LCD
    Resolution: 5120 x 2880 Retina
    Pixel Depth: 30-Bit Color (ARGB2101010)
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Automatically Adjust Brightness: Yes
    Connection Type: DisplayPort

  4. 140 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anonymous supported this idea  · 

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