Anonymous
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7 votesAnonymous
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10 votes
Hi,
Thanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it .Anonymous
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114 votesAnonymous
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147 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Anonymous
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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics
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AI_2018_CC.png 39 KB -
Screen_Shot_2018-02-28_at_7.46.38_PM.png 419 KB -
Screen_Shot_2018-02-28_at_7.39.44_PM.png 1934 KB -
Bug_Error.mov 4356 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.56.png 12 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.41.png 14 KB -
Screen_Shot_2018-01-10_at_8.32.52_am.png 479 KB -
Screen_Shot_2017-12-30_at_4.50.20_PM.png 1155 KB -
Logo_problem.ai 384 KB -
Screen_Shot_2017-12-19_at_15.23.06.png 362 KB -
Screen_Shot_2017-12-08_at_10.32.01_PM.png 658 KB -
Screen_Shot_2017-12-08_at_10.31.57_PM.png 568 KB -
Screen_Shot_2017-12-08_at_10.31.50_PM.png 614 KB -
Untitled-2.ai 1618 KB -
Screen_Shot_2017-11-27_at_10.45.11_AM.png 862 KB -
Screen_Shot_2017-11-13_at_12.47.27_PM.png 188 KB -
Screen_Shot_2017-11-10_at_11.47.47.png 164 KB -
Screen_Shot_2017-11-01_at_09.14.56.png 322 KB -
Screen_Shot_2017-10-25_at_19.30.32.png 441 KB -
Screen_Shot_2017-10-09_at_8.00.22_PM.png 777 KB -
Screen_Shot_2017-10-09_at_8.00.16_PM.png 1122 KB -
Screen_Shot_2017-10-03_at_9.08.53_PM.png 422 KB -
system_information.png 282 KB -
Illustrator_information.png 294 KB -
Screen_Shot_2017-09-18_at_7.16.12_PM.png 266 KB -
Screen_Shot_2017-09-15_at_1.35.45_PM.png 16 KB -
Screen_Shot_2017-09-15_at_1.35.34_PM.png 18 KB -
Screenshot_2017-08-03_09.21.02.png 33 KB
388 votesthe issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issueAnonymous
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If i turn off GPU performance the Interface gets very laggy. This happens only on the 5k screen. If i move the illustrator window to a 72 dpi Monitor everything works fine.
When i use GPU Performance the Artwork is not shown correctly. There is a screen recording attached.
If i have GPU performance switch on and i change to the outline preview mode the whole handling gets laggy, too.
Is there hope that illustrator gets a smooth performance like sketch without glitches?
Best
J.
Model Name: iMac
Model Identifier: iMac18,3
Processor Name: Intel Core i7
Processor Speed: 4,2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 64 GB
Boot ROM Version: IM183.0151.B00
SMC Version (system): 2.41f1
Radeon Pro 580:
Chipset Model: Radeon Pro 580
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 8192 MB
Vendor: ATI (0x1002)
Device ID: 0x67df
Revision ID: 0x00c0
ROM Revision: 113-D000AA-931
EFI Driver Version: 01.00.931
Metal: Supported
Displays:
iMac:
Display Type: Built-In Retina LCD
Resolution: 5120 x 2880 Retina
Pixel Depth: 30-Bit Color (ARGB2101010)
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: Yes
Connection Type: DisplayPort