Anonymous
My feedback
4 results found
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82 votes
This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.
An error occurred while saving the comment Anonymous
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An error occurred while saving the comment Anonymous
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another basic workflow broken in CC 2020. shame
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamAnonymous
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78 votes
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment Anonymous
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illustrator team is all about marketing at MAX these days. come on can there be anything as basic as this.
Anonymous
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18 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
Anish Kumar
Illustrator TeamAn error occurred while saving the comment Anonymous
commented
focus on basic testing and not on ipad
An error occurred while saving the comment Anonymous
commented
Why Adobe, why do you have to break this every MAX!
Anonymous
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Adobe management team has a goal to break few basic workflows each release. Well done!
Here are few of their achievements!
Few bugs that they have broken in CC 2020
1. you cannot copy paste in finder dialog - I loved the way I could easily make a copy of file before saving a version
2. you cannot save files (saw lot of comments on forum, does not impact me personally)
3. change layer colors - My clients had used color coded layers as an standard. Now I have to open each file and change layer colors!
4. there was an annoying issue with focus in rotate dialog in CC 2019, they fixed it after few months after lot of customer complaints. Someone decided to break that again. Come on you have to be innovative. you cannot use the same bug to trouble your customers.
5. Most users saying save is slower and not 200% fast as claimed at MAX
Thank you Adobe, this is 'customer happiness'