Feature Tours and Tips pop up windows keep showing up even after selecting "Skip Tours"
Turn them off. So annoying and get in the way or work.
Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.
This blue panel over the Learn button isn't going away / can't get rid of it.
Any suggestions please?
My way to improve Adobe Illustrator would be to stop the constant crashing of Illustrator files when importing images. And it would be SUPER handy when Illustrator updates for the preference to be set to Autosave so that during one of these crashes I don't lose an hour of my work. I have two iMacs that I use, both less than a year old, and have the crashing when placing photos problem on both. I always use the Autosave feature and this seems to get turned off with every update.
The tour popups are a pain and not at all welcome when I am trying to get artwork out the door.... bit like being interrupted to fill in a survey for Adobe eh? Inconvenient and RUDE!
brian stokes commented
Exactly, Doug Millhoff.
Illustrator is devolving instead of improving. I've just spent an hour making adjustments to a file that literally should have (and previously WOULD have) taken 10-15 minutes. Thanks, Adobe.
Doug Milllhoff commented
A relatively minor annoyance compared to the bugs and interface issues that impair productivity.
Martin Jagl commented
that was annoying for me too, for the few months I'll endure it. I will switch to Affinity in the fall - my grief will be limited ... (then I "own" software again - and pay no "rental fee")
Alex Selamat commented
Avinash, thank you!
Can we have a quick fix now? Just place an option to just turn off the feature for experienced users in the preferences. You can then proceed down this path of having a constant and persistent feature tour for your new users?
brian stokes commented
Great. Glad to hear that your listening and addressing the issues. Now, how do we get the much bigger problems and ongoing issues addressed? Like the major issues with the precision and selection that have plagued illustrator since (around) the introduction of CC?
I'd still love to speak to someone directly!
Brian Stokes email@example.com
Iran Narges commented
Thanks for answering, but how did we get here in the first place? The team needs to take a hard look at that. This was a failure of your design and decision making process that would have been really easy to predict if anyone had thought about the experience for 30 seconds. This is just one example of, sadly, many.
Tom M commented
Whoa.... No? Really? Adobe responded? 🤩
Yes this is a horrible feature for professionals. Features like these is better for someone new to the application so you need an easy way to turn off or remove.
Should we have a preference to turn this OFF?
this f. popups are killing me. I can't kill them because they of the right dimension and i can't see the button to cancel them.... One time illustrator was perfect now i only see problems and... I everyday look for a new software.
Oh My goodness. Please don't fail us, these interrupting popups are not welcome additions and makes the adobe experience feel cheap. Also, it was promised at the beginning of creative cloud that our settings would follow our accounts across every machine. But, my settings don't even persist on my desktop machine after each update. What good is custom workspaces and custom panels for brushes and swatches if they are reset and disappear regularly. There is the library panel with annoy balloon popups.
Please please please PLEASE give me the ability to kill the tour popup with fire. When will programmers learn that ALL popups are obnoxious and they should never ever ever be included? PLEASE STOP DOING THIS.
"Tour" popups do not go away, and appear repeatedly.
Tours and similar popups should be an OPT-IN only feature. Many of us have been using Illustrator and other Adobe products for 20 years. We don't want to "learn how" at this point. We want to use our software without needless screen clutter.
In the meantime, please provide an update (soon!) that will let us turn off this "feature". Preferably, for all CC apps at once. Thank you.
This tour popup is in Illustrator to stay forever and on the very purpose of slowing down software/creation and introducing new bugs in upcoming versions. Looks like a roadmap for some time?
We should be CAREFUL when upgrading Adobe software on production systems in future. Bug list should be presented and available as the New Features in new versions so we can understand with what we will have to deal before upgrade and is it worth.
... and what a nice little doggy on transform tool! Does anyone know if there is a hidden elephant somewhere?
WHY would this be turned on automatically in the first place?! Poor logic. I've been using Illustrator since – get this – 1988. YES 1988. I had Illustrator '88 on a Mac. So the inability too make this go away is really teeing me off!
[Deleted User] commented
This is an ongoing issue for me that kills work flow and is making an negative impact on my view of Adobe.