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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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623 results found

  1. Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator

    I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.

    I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061

    1 vote

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  2. Ai. files have no transparency

    I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.

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  3. In "recolor artwork" when I select a "user defined" color palette, it lets me chose it, but will not use those colors.

    In "recolor artwork", when I select a "user defined" color palette, it lets me chose that palette, but will not use those colors in the recoloring options. For instance, I can select the color palette, but when I go to randomly change the color order, it does not use those colors, it only uses the colors that are already in the artwork.

    In previous versions, once I selected the "user defined" colors, that selection of swatch colors would appear in the "Swatch group" side panel. That no longer happens. And as stated before, just doesn't work in general.

    1 vote

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  4. Artboard Tool doesn’t create artboards based on a clicked object with an expected precision

    When using the Artboard Tool to click on an object, an artboard should be created accordingly. However, this feature rarely works as expected, and the success rate is unacceptably low. We kindly request improvements to ensure more consistent and reliable performance.

    1 vote

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  5. Cursed Path includes non deletable artifacts — part of shape when outlined.

    I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

    I am running Illustrator cc 29.4 on…

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    1 comment  ·  Strokes  ·  Admin →
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    Hi All,

    Thanks for reporting the issue!

    We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.

    To help us investigate further, could you please share:

    • The .ai file where you’re seeing the issue
    • Or a short screen recording capturing the issue from the start

    Also, let us know:

    • Is the issue 100% reproducible on your side, or does it happen intermittently?

    Your input will help us get to the root of the problem faster.

    Looking forward to your response!

    Regards,

    Aishwarya G Gadodia

    Illustrator Team

  6. プリントに選択したページは全て空白です

    Illustrator 2025(29.3)で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト(確認したケースでは埋め込みリンク)のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

    1 vote

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    1 comment  ·  Print  ·  Admin →
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    Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

    Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

  7. Inconsistent stroke value

    It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.

    1 vote

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    Need More Info  ·  4 comments  ·  Strokes  ·  Admin →
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  8. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

    1 vote

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  9. Snap to point no longer works after update

    Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  10. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

    1 vote

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  11. 別の変数ライブラリを読み込むと「不明なエラー」がでる

    ・すでに変数ライブラリが読み込まれている
    ・1つの変数に複数のオブジェクトを割り当てている

    このようなとき、変数>変数ライブラリの読み込み、から別の変数を読み込もうとすると、
    「不明なエラーのため、フィルター処理を完了できません。」
    と表示されるバグがありますので、報告します。

    なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で1つしか割り当てられていない状態にすると、上記のエラーは起こりません。

    1 vote

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    Need More Info  ·  2 comments  ·  Other...  ·  Admin →
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  12. Changing the size of a graphic will not remain stable and does not maintain it's location point.

    I have a graphic that uses the top-left as the alignment reference point. It is on an artboard that is positioned in whole numbers (no decimals).

    I want it to be at X: 20px and Y: 20px
    I want it to be W: 700px or Y: 700px (either one not both)
    I do not want the position of X or Y to change from 20px.
    I want to maintain whole numbers

    What happens instead:
    When I resize the graphic it will not maintain a whole number and it changes the position/location of my reference point. I have snap to pixel…

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  13. ファイルを開き直すとカーニングがリセットされる

    .aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
    発生条件は不明ですが、今のところファイル中に1つだけ現れています。
    ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります(これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません)。

    現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。

    後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
    他に提供できる情報があれば提供いたします。

    1 vote

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  14. テキストレイアウトの更新について

    テキストレイアウトの更新をしてファイルを保存しても、毎回ダイアログ警告が表示される

    1 vote

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    Please package the document with all the fonts used and send it to the team for investigation to sharewithai@adobe.com

    Please also put the link to this report for tracking in the text: http://illustrator.uservoice.com/forums/601447/suggestions/49178399

  15. Undo deletes more than one history step

    Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.

    Illustrator version: 23.0.3
    OS: Mac OS Mojave 10.14.4

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  16. Printed image dimensions .5" larger than dimensions in Illustrator

    Mac Sonoma
    Illustrator 29.1

    I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  17. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

    1 vote

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  18. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  19. MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    1 vote

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  20. "Scale Strokes and Effects" in Windows works contrary

    Hi, after the last update I found that "Scale Strokes and Effects" works contrary to what I knew. When the "Scale Strokes and Effects" is "on" does not scale and when I turn it off it scales the stroke..

    1 vote

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    Need More Info  ·  2 comments  ·  Strokes  ·  Admin →
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