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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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654 results found

  1. When I'm selecting an tool it is not getting selecting it takes,2 min for it to get selected

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  2. While using Illustrator and switch from app and back, the stylus no longer responds correct

    While using Illustrator and switch from app back to the stylus no longer responds correctly, would no longer be able to move objects in on the art board, must restart app to make work

    4 votes
    1 comment  ·  User Interface  ·  Admin →
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  3. Preserving layers

    When saving an AI file, the layers are not preserved after sending or opening in a new file. I am having trouble with sharing a design with specific color details in each layer, as the layers are flattened into 1 layer after saving the file as an AI file.

    1 vote
    0 comments  ·  Layers  ·  Admin →
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  4. My illustrator is updated but it’s keep crashing when I opened a new file. Please I need to work

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  5. App is shut off suddenly

    when zooming in, there are times when the app suddenly shuts off irregularly. im using ipad mini 7

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  6. It is not possible to use the line change function

    The entire interface has shifted into one heap and does not respond to pressing.

    0 votes
    1 comment  ·  User Interface  ·  Admin →
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  7. Vectorize button dissapeared

    I followed the steps to vectorize my image but the vector button is nowhere to be seen!

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  8. I Have to Constantly Lock Layers

    I have to constantly lock and unlock layers, both while actively working on a file AND before saving it, to prevent their contents from suddenly—for NO apparent reason—disappearing!
    The layers remain but are now empty! I can sometimes retrieve their content by reverting to an earlier version, but half the time no previous ones exist.

    2 votes
    0 comments  ·  Layers  ·  Admin →
    How important is this to you?

  9. Layers don’t get refreshed ands still show up after deletion

    With almost any project I work on, I have to exit and then re-open AI to get my layers to refresh and show accurately. Layers that were deleted still show up and I know it has gone belly up when I try to click on something and I get no response.

    This has been happening the entire time I've used AI on the iPad. How can a glaring issue like this not be addressed?

    1 vote
    0 comments  ·  Layers  ·  Admin →
    How important is this to you?

  10. Adobe Caslon Pro not rendering properly on 13” M4 iPad Pro

    Adobe Caslon Pro is rendering oddly on the new iPad when I’m zoomed to 300% in my canvas. When I’m at 700% the jagged bits go away and it renders smoothly. Feel free to reach out for more info.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. How do I fix bug

    I need my illustrator to work properly, when I open my illustrator it just closes automatically. How do I fix it? I have to fix it immediately it’s very important for me right now.

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
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  12. Typo in context menu

    Typo in the comment dialog that appears when unable to sync. "It's" should be "its".

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  13. Creating a new file crashes the app

    I am not able to create any new file on my iPad Pro 13 me iPad Pro version of illustrator, or it will crash automatically once I do.

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  14. App closes/crashed whenever I try to start a new project or open existing.

    The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  15. Crash

    I crash when I create artboard in my ipad

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  16. App won’t create a new file

    I can’t create a new file. Every time I click create, it takes me back to a page that says “getting your files” and nothing loads. I’ve been trying for 20 minutes.

    1 vote
    1 comment  ·  Admin →
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  17. Clipping mask does not work properly on my ipad. The layers disappear when i do.

    Clipping mask not working. The layers disappear. Please fix it.

    2 votes
    1 comment  ·  Layers  ·  Admin →
    How important is this to you?

  18. ios18 iPad

    AI not working on ios18 ipad (beta).
    The app opens normally. You can view your assets. However, as soon as you open an asset or want to start a new creation, the program ALWAYS crashes. Not usable under ios18. At least until the official launch of ios18 this should be fixed.

    2 votes
    0 comments  ·  Launch  ·  Admin →
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  19. When objects are Hidden, they behave as if they are Locked

    If a Layer contains multiple Objects, and one of those Objects is Hidden, that Hidden object will not move/transform when the Layer is moved/transformed, as if it were locked in place.

    This is quite problematic as I very often transform Layers that contain temporarily Hidden objects, only to later find that the Hidden Objects have not moved with the rest of the Layer.

    Ex: A layer contains several iterations of a particular icon design in the same position. Two iterations are Hidden, and one is Visible because I have yet to decide which I like best. Later on, I find…

    2 votes
    0 comments  ·  Layers  ·  Admin →
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  20. Destination Folders open too easily when dragging/dropping files into folders

    Can you please increase the delay that determines whether to open the destination folder after dragging/dropping a file into that folder. Currently, it is very difficult to drop a file into a folder without also entering into that folder.

    Preferably, the default behavior should be to drag a file into a folder while remaining in the same directory. In order to drag a file into a folder AND enter that destination folder, the user should be required to drag and hold the file over the destination folder for roughly two seconds. This should prompt a visual indicator on the folder…

    1 vote
    0 comments  ·  Admin →
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