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Illustrator (iPad) Bugs

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627 results found

  1. I Have to Constantly Lock Layers

    I have to constantly lock and unlock layers, both while actively working on a file AND before saving it, to prevent their contents from suddenly—for NO apparent reason—disappearing!
    The layers remain but are now empty! I can sometimes retrieve their content by reverting to an earlier version, but half the time no previous ones exist.

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  2. Layers don’t get refreshed ands still show up after deletion

    With almost any project I work on, I have to exit and then re-open AI to get my layers to refresh and show accurately. Layers that were deleted still show up and I know it has gone belly up when I try to click on something and I get no response.

    This has been happening the entire time I've used AI on the iPad. How can a glaring issue like this not be addressed?

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  3. Adobe Caslon Pro not rendering properly on 13” M4 iPad Pro

    Adobe Caslon Pro is rendering oddly on the new iPad when I’m zoomed to 300% in my canvas. When I’m at 700% the jagged bits go away and it renders smoothly. Feel free to reach out for more info.

    1 vote

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  4. How do I fix bug

    I need my illustrator to work properly, when I open my illustrator it just closes automatically. How do I fix it? I have to fix it immediately it’s very important for me right now.

    2 votes

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  5. Typo in context menu

    Typo in the comment dialog that appears when unable to sync. "It's" should be "its".

    3 votes

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  6. Creating a new file crashes the app

    I am not able to create any new file on my iPad Pro 13 me iPad Pro version of illustrator, or it will crash automatically once I do.

    2 votes

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  7. App closes/crashed whenever I try to start a new project or open existing.

    The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. Crash

    I crash when I create artboard in my ipad

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  9. App won’t create a new file

    I can’t create a new file. Every time I click create, it takes me back to a page that says “getting your files” and nothing loads. I’ve been trying for 20 minutes.

    1 vote

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    1 comment  ·  Admin →
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  10. 2 votes

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    1 comment  ·  Layers  ·  Admin →
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  11. ios18 iPad

    AI not working on ios18 ipad (beta).
    The app opens normally. You can view your assets. However, as soon as you open an asset or want to start a new creation, the program ALWAYS crashes. Not usable under ios18. At least until the official launch of ios18 this should be fixed.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  12. When objects are Hidden, they behave as if they are Locked

    If a Layer contains multiple Objects, and one of those Objects is Hidden, that Hidden object will not move/transform when the Layer is moved/transformed, as if it were locked in place.

    This is quite problematic as I very often transform Layers that contain temporarily Hidden objects, only to later find that the Hidden Objects have not moved with the rest of the Layer.

    Ex: A layer contains several iterations of a particular icon design in the same position. Two iterations are Hidden, and one is Visible because I have yet to decide which I like best. Later on, I find…

    2 votes

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    0 comments  ·  Layers  ·  Admin →
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  13. Destination Folders open too easily when dragging/dropping files into folders

    Can you please increase the delay that determines whether to open the destination folder after dragging/dropping a file into that folder. Currently, it is very difficult to drop a file into a folder without also entering into that folder.

    Preferably, the default behavior should be to drag a file into a folder while remaining in the same directory. In order to drag a file into a folder AND enter that destination folder, the user should be required to drag and hold the file over the destination folder for roughly two seconds. This should prompt a visual indicator on the folder…

    1 vote

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  14. Cannot move files out of folders, or to another folder (‘My Files’ page)

    I cannot find a way to move a file out of a folder that it was accidentally added to. I cannot find a way to move a file from one folder to another folder.

    This may be considered a ‘feature request,’ though I feel that it is a bug as I’ve never come across a file management system that does not allow files to be moved between folders.

    Thanks! :)

    1 vote

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  15. Resizing an images crashes the app

    Every time I open Adobe illustrator and resize an image on my artboard, the app freezes and then crashes. I can open the properties on the side and resize the image by typing how many pixels to enlarge or shrink the image. However, if I try to grab one of the Corners of the image and drag to make it larger or smaller, that’s when the app freezes and crashes, leaving my work unsaved. I already tried uninstalling and reinstalling the Illustrator app, verifying and updating my iPadOS and restarting my M4 Apple iPad Pro.

    2 votes

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  16. App Crashed when opening a file

    App used to work fine. Now when I try to open a file it takes forever to open, when finally open it shows a black window and the app crashes.

    Need help.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Latest illustrator for iPad version 3.0.6 stops responding and doesn’t save

    While zoomed into the canvas and using the blob brush, the canvas stops responding - you can’t change it at all. You can click the back button, and it says ‘saving’ but it stays in that forever and never saves.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. App crashes as soon as I select several Items and try to copy them

    The application crashes and closes, all work is lost, this issue started yesterday, its delaying all my work, please help me fix this.

    2 votes

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  19. Fix the bugs?

    An update needs to fix what’s going on. Currently, the app on my iPad keeps crashing while in the MIDDLE of drawing and designing! I then have to go 5 paces back and do my work ALL OVER AGAIN. Do you know how annoying and frustrating that is? Then while I have stuff locked, it changes the fonts and sizing to where the locked/finished outcome is messed up, and there’s no fixing it, you have to delete it and start all over again. It’s honestly so f@@@cking stupid, after I’m done with this I won’t be using this app again.…

    1 vote

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    0 comments  ·  Strokes  ·  Admin →
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  20. 1 vote

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