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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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657 results found

  1. When using Apple Pencil it crashes on iPad OS 17

    When using Apple Pen to use pen tool and start making something the app instantly crashes. Any tool will not work. The app is smooth and easy in the menu and it functions normally it just will not tolerate creating anything

    120 votes

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    92 comments  ·  Admin →
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  2. After update, apple pencil and touch does not work correctly

    After update, making shapes with apple pencil does not work. And pan/zoom with pinching via touch does not work. Makes it impossible to use. I have restarted and it works for a second and then happens again.

    5 votes

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    1 comment  ·  Performance  ·  Admin →
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  3. App freezes and crashes, data lost

    The app will freeze up and then crash on me and doesn’t save and my work is lost. Not only is this a huge inconvenience but it makes it extremely frustrating especially when hours of work are lost.

    4 votes

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    0 comments  ·  Performance  ·  Admin →
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  4. While using Illustrator and switch from app and back, the stylus no longer responds correct

    While using Illustrator and switch from app back to the stylus no longer responds correctly, would no longer be able to move objects in on the art board, must restart app to make work

    4 votes

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    1 comment  ·  User Interface  ·  Admin →
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  5. Pinch to Zoom stops working periodically forcing app restarts

    Either during active work, or when swapping between apps on iPad Pro, the pinch to zoom function just completely stops working. You are completely unable to move around your artboard. In order to restore the functionality, the only solution is for the app to be closed or restarted. This problem has only started happening in the last week.

    4 votes

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    0 comments  ·  User Interface  ·  Admin →
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  6. I can’t zoom in out and can’t drag anywhere also can’t select some of object, after i open other appl

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  7. importing images does not work in app

    When I import an image using the shortcut on the workspace to the left the images only shows up as a white frame and I cannot see the actually image. When importing images by copying them in the photos app and pressing cmd v in the app it imports correctly.

    2 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  8. Photos are no longer appearing when added (started about 1 week ago)

    Hi there, I am having trouble adding photos to a project. This is a new issue where the photo does not appear. You can see the screenshots attached. I’ve restarted, removed the app and re-downloaded, all the basic tech troubleshooting, but it is still not working.

    2 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  9. Bug: Crashing while organizing files

    Under “Your files” on the app landing page, when attempting to move files to folders, the app often crashes. It seems to happen most often after files have been moved into a new folder when you attempt to navigate back up into the previous folder.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  10. The scale handles are not working cannot resize or move with apple Pencil

    The scale handles are not working cannot resize or move with apple Pencil

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  11. i literally have to restart my app every 5 minutes

    i have to restart my app every 5 minutes (not exaggerating) because so many features stop working. zoom, drawing, color picking, etc. i pay $60/mo for these apps and i’m not even guaranteed proper functionality.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  12. loose ability to drag and resize with cursor when switching programs

    Cant drag, resize, move objects, or move the canvas with the touch screen or sliders after switching between a program.
    Ex: switching to browser and coming back. Have to restart app to fix it.

    1 vote

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  13. Fix issues or keep losing subscribers

    Give us value for our monthly subscriber fees

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Reduce the lags on iPad

    Reduce the lags on iPad please 🙏

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  15. Importing JPEG images from the Photos app results in transparency or restricted display

    In Illustrator for iPad, importing JPEG images from the Photos app results in transparency or restricted display. However, importing the same image from the Files app works fine. Please fix this Photos import rendering issue as it affects regular workflows.

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  16. Colors Dark Blue immediately switches to Dark Purple

    Whenever I create use the color blue ex: 0004FF, along the ranges of dark blue, it automatically goes to purple. 391293 (Along that range). When I try to make the swatch of my dark blue, it immediately adds a dark purple swatch of that variant.
    I never had this issue before until now. I am working on the newest iPad Pro in color mode CMYK.

    2 votes

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    0 comments  ·  Admin →
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  17. Pen tool defaults to basic profile with each stroke.

    Pen tool defaults to basic profile with each stroke. It holds its width if set to basic, but loses both width and profile when profile is set. Can Persistent Stroke Style not be an option in Pen Settings? I genuinely do not understand why anyone would want their pen tool to default to basic every time they draw a new line.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. App crashes anytime I open it

    I can open app when I try to open a project app crashes

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. My illustrator is updated but it’s keep crashing when I opened a new file. Please I need to work

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  20. Crashing every project

    My adobe illustrator on my iPad 9th gen (currently updated as of 3-17-25) has been crashing for every single project I open, even on new

    1 vote

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