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Illustrator (iPad) Bugs

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598 results found

  1. When using Apple Pencil it crashes on iPad OS 17

    When using Apple Pen to use pen tool and start making something the app instantly crashes. Any tool will not work. The app is smooth and easy in the menu and it functions normally it just will not tolerate creating anything

    113 votes

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  2. App crashes when using Magic Keyboard. Unable to type.

    When using my Magic Keyboard the app crashes instantly, It then also sometimes doesn’t bring up the keyboard on the screen so im unable to type at all.

    12 votes

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  3. I can't launch Illustrator on my ipad with IpadOS 17 !!!!

    Before I upgraded to IpadOS 17, I still can use adobe illustrator on my iPad with IpadOS 16/16.5. After I updated to IpadOS 17, I couldn't even launch the app. It just popped out and went back to my home screen. I'm not using any app before it since I restarted my Ipad before launching Illustrator and I tried uninstalling the app, restarting my Ipad and even tried going into Illustrator with adobe creative cloud, but it's still the same way. BTW, I'm using Ipad Pro 4th generation, software version is IpadOS 17 as I said above, and seems like…

    30 votes

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    13 comments  ·  Launch  ·  Admin →
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  4. Imported png image appears with weird background instead of transparent.

    When i place a png image with a transparent background, it appears with a solid background made up of a warped version of the png (see attached image).

    3 votes

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  5. Crash when opening or creating any document.

    Since moving to iPadOS17.1 the illustrator app has become unusable. Anytime i create or open a document, it immediately crashes. I have also tried deleting and redownloading the app. The issue still persists.

    11 votes

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  6. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes

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    4 comments  ·  Performance  ·  Admin →
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  7. Unable to Create New Doc

    Every time I attempt to create a new document Illustrator lets me name and set up. It opens the new document and immediately crashes. The only way I can create a new document is by duplicating one from a previous day, open it and then rename it. Apps and the iPadPro 12.9” are up to date. This behavior began before the most recent iPad update a few days ago.

    1 vote

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  8. Application crashes

    the application turns off by itself on iPad Pro 11' gen4. I have all the updates done

    9 votes

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  9. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    10 votes

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    0 comments  ·  Performance  ·  Admin →
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  10. Crashing at launch on iPadOS 17

    It doesn’t even pass the splash screen, crashes immediately.
    iPadOS 17 Beta 4
    2020 iPad Pro 11 inch

    15 votes

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    2 comments  ·  Launch  ·  Admin →
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  11. anyone addressing bugs or basic malfunctioning?

    As an Illustrator desktop self taught artist/user for about 25 years, I have now struggled with an iPadPro for 18 months. Had I realized the limited functionality and time needed to discover and deal with the daily crashes & bugs, I would never have purchased it. The question being: is Adobe actually attempting to address this? OR is this just what I have to accept & plan for in my process? This help link appears to provide very little support or encouragement about the future of Illustrator on the iPad.

    2 votes

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  12. App crashes after opening project

    App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.

    4 votes

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    3 comments  ·  Performance  ·  Admin →
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  13. crashing app

    I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?

    7 votes

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    1 comment  ·  Performance  ·  Admin →
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  14. 15 votes

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    0 comments  ·  Launch  ·  Admin →
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  15. App closes and all work is lost after about a minute of doodling

    I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  16. Ai for iPad crashes when I create a new template

    This is a bug report.

    Every time I go to create a new template it crashes when I select “create file”.
    But when I open it back up the new template exists and selecting to work after that point it’s fine. The bug in the program comes after it makes the document.
    It crashes. But once opened again all is good.

    I believe that A command prompt in what to do next is the syntax error that needs fixing.

    6 votes

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  17. App crashes without exception, when I move the cursor to the upper left corner.

    When I open any AI file oder create a new one, the app crashes all the time after I move the cursor in the upper left corner (where the “back” icon is). When I am not in a specific file but at the overview screen the same happens in the upper left corner, where my little Account thumbnail is.

    The app also crashes, when i try to move the cursor to the left, where the tool-buttons are. This happens ALL THE TIME, without any exception as long I use the iPad Magic Keyboard Trackpad to move the cursor. When I…

    5 votes

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    1 comment  ·  Admin →
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  18. App crashing

    App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  19. I just update my iPad iOS 17, then now I could not use any tools

    I could not work at all after updating to IOS 17.1.1

    5 votes

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  20. No + button in fonts category to add own fonts. I know where it must be but no icon

    No + button in fonts category to add own fonts. I know where it must be but no icon

    1 vote

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