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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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726 results found

  1. App is crashing repeatedly

    I have reinstalled my the app multiple times but it keeps on crashing repeatedly. It’s very frustrating. I’m not able to work. I have bought space too and my software is up to date. But it is still crashing. Need immediate help!

    1 vote

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  2. Crashing consistently tried everything

    My iPad is up to date, I deleted and redownloaded the illustrator app, the app opens up and once I click one a template and it attempts to oPen up, the app crashes. I’ve tried a lot of things and need help getting this resolved asap.

    2 votes

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  3. Illustrator crashes about 5-10 seconds every time I try to open a file. I have uninstalled, updated, updated iOS, restarted my iPad and trie

    Illustrator crashes about 5-10 seconds every time I try to open a file. I have uninstalled, updated, updated iOS, restarted my iPad and tried different files including a brand new file. Same thing each time. Currently unable to get work done.

    2 votes

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  4. Glitching & Crashing

    Creating a project map with multiple layers, illustrator has begun to just abruptly crash & my progress is unsaved. Very frustrating & stressful because I need to sent files to clients asap. It crashes after a few minutes/seconds of work. I have checked for updates on my iPad & app. All is up to date. Tried restarting, nothing is working & continues to happen. I’d love someone to contact me about this issue. Thank you for your help in advance.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. all of the sudden my starting crashing, can’t open anything

    I’ve never had any issues with the application for the past year. Today i can’t import any photos I get “can’t place file” and now i can’t even open a new document. It just show a blue loading circle and then crashes as soon as it goes away. Sometimes I get a little further than others, but I’m getting now where. I’ve reinstalled the app, updated my iPad, cleared out some storage, both on my iPad and cloud. I don’t know what else to do.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Can’t edit an unlocked layer

    I have a layer in my project that I locked, but then unlocked it, and now I can’t select it... anything I can do I did, but it does not get selected

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  7. It always freezes, and shuts down when using Pen or layers

    Please fix the bug immediately, it always freezes, comes out by itself when I use Pen tools or Layers, this becomes a bad application

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  8. App crashes

    App crashes every time I try to open any document or create a new document. App is current and just updated to current IOS 26.4.2. Completely unusable for my job.
    Already deleted app, restarted iPad, and reinstalled app twice.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Why don’t you stop asking money for this non sense disaster app until you make a decent version?’ It’s a good idea

    Why don’t you stop asking money for this non sense disaster app until you make a decent version?’ It’s a good idea

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  10. Pen tool snaps to points, even when snapping is off

    Pen tool snaps to points, even when snapping is off.
    That's very inconvenient when creating illustrations.

    3 votes

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    1 comment  ·  Snapping  ·  Admin →
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  11. Crashing When Re-naming Layers

    I just recently started using Illustrator again for some work projects after a couple of months away. I’ve noticed a new bug where the app crashes every time I try to rename a layer and loses all work since my last manual save. The app has always been a little glitchy, and I’m used to that, but this has happened consistently every time I try to rename a layer over the past several days.

    I’ve restarted my device, updated my OS (26.4), and looked for an app update (3.0.10), as that has helped with issues in the past, but no…

    2 votes

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    3 comments  ·  Layers  ·  Admin →
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  12. CRASH REPORT ON EXPORT

    ADOBE ILLUSTRATOR FOR IPAD KEEPS CRASHING ON TRYING TO EXPORT IN ANY FILE FORMAT AS OF YESTERDAY EVENING 21:46 PSD ON IPAD 12.9 3RD GENERATION RUNING IOS 26.4 POSTED APRIL 4, 2026 8:13 PSD

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  13. Crashing

    After I updated the system to OS26.4 on iPad (13inch, pro, 2025), the software started crashing frequently and became completely unusable.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  14. Unable to open files after IpadOS 26.4 update

    When I try to open a file to work on, it’ll attempt to load the project, the UI properly loads, then the entire app freezes and crashes. I am unable to access my projects.

    Edit: The file I attempted to open after several tries, however seems very unreliable.
    Edit 2: I tried opening a different file and this error message popped up (IMG_0311.jpeg). This hasn’t happened prior to the OS update.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  15. App crashes after opening

    The app crashes when launched or if I try opening any project. Was working fine before system update.
    I already tried to delete the app and install it again.

    IPadOS: 26.4, Model 9 gen

    6 votes

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    1 comment  ·  Launch  ·  Admin →
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  16. Objects jumping - Can’t move them precisely

    I’m trying to create repeat files I can download as tiles. To do so, I’m trying to duplicate and move objects precisely using the x and y positions in Properties, but the objects keep jumping/snapping so I can’t do it. Sometimes it works, but often it doesn’t, even with snapping turned off. Is there another way to make repeatable tiles?

    1 vote

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    0 comments  ·  Repeats  ·  Admin →
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  17. UI Rendering Bug on M4 iPad Pro: Canvas doesn't match Layers Panel

    I am reporting a severe rendering/cache bug. When importing images, the canvas displays incorrect artifacts that DO NOT exist in the original files. Even on the M4 iPad Pro, the app fails to refresh the visual display correctly.

    The Evidence (Referencing Attached Screenshots):

    Visual Discrepancy: My "Layers Panel" shows Object 3 is on the very top, but on the Canvas, it is incorrectly covered by "ghosting" pixels from Object 1.

    Not a File Issue: These artifacts are NOT part of my images. They are UI glitches created by the app's rendering engine.

    Critical Performance Issue:

    Refresh Delay: It takes several…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Can’t Export SVG Files

    At first, I was unable to export PNG files, now it’s SVG files.

    Device Information:
    • iPad model: iPad Pro (12.9-inch) (5th generation)
    • IOS Version: 26.2 (23C55)
    • Illustrator version: 3.0.10

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Crashing just when opening a document, just after updating to Ipad 26.2. Cannot open, edit. It freezes and shuts down.

    Crashing just when opening a document, just after updating to Ipad 26.2. Cannot open, edit. It freezes and shuts down.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  20. Moving Artboards (Text Displaced)

    • When I move an artboard, if one layer is locked, the text gets displaced and does not return to its original position.
    • Pressing Undo doesn’t restore it to its correct positions.
    • The only way to fix this is by reverting to a previous file version using Version History.

    Device Information:
    • iPad model: iPad Pro (12.9-inch) (5th generation)
    • IOS Version: 26.1 (23B85)
    • Illustrator version: 3.0.10

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Admin →
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Illustrator (iPad) Bugs

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