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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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654 results found

  1. Pen tool defaults to basic profile with each stroke.

    Pen tool defaults to basic profile with each stroke. It holds its width if set to basic, but loses both width and profile when profile is set. Can Persistent Stroke Style not be an option in Pen Settings? I genuinely do not understand why anyone would want their pen tool to default to basic every time they draw a new line.

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  2. App crashes anytime I open it

    I can open app when I try to open a project app crashes

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  3. importing images does not work in app

    When I import an image using the shortcut on the workspace to the left the images only shows up as a white frame and I cannot see the actually image. When importing images by copying them in the photos app and pressing cmd v in the app it imports correctly.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  4. Photos are no longer appearing when added (started about 1 week ago)

    Hi there, I am having trouble adding photos to a project. This is a new issue where the photo does not appear. You can see the screenshots attached. I’ve restarted, removed the app and re-downloaded, all the basic tech troubleshooting, but it is still not working.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  5. Bug: Crashing while organizing files

    Under “Your files” on the app landing page, when attempting to move files to folders, the app often crashes. It seems to happen most often after files have been moved into a new folder when you attempt to navigate back up into the previous folder.

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  6. Crashing every project

    My adobe illustrator on my iPad 9th gen (currently updated as of 3-17-25) has been crashing for every single project I open, even on new

    1 vote
    0 comments  ·  Admin →
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  7. Crashing when choosing an image to place

    I have the latest iOS on an 11inch iPad Pro and I was just using the app last week with no issues (albeit slow load times as usual) but now I’m trying to upload an image and every time it keeps crashing right after selecting the image. App is up to date, don’t want to try uninstall and risk losing my files unless that is my main option. Like I said this wasn’t an issue a couple weeks ago. For reference today is march 14 2025

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  8. Black isn’t coming up properly

    I have tried selecting black and used the eyedropper but neither have worked, nor has reinstalling the app. It shows up fine when in Illustrator but once exported to PDF it comes up greyish.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  9. Freezing & Paste Request

    I’m experiencing several issues with Illustrator on my iPad:

    The app freezes constantly, no matter what I’m doing or which file I’m working on.
    It also freezes every time I try to use split view or switch between apps.
    Every time I return to Illustrator, I get a paste request from the last app I used (Chrome, Safari, Pages) and have to deny it.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  10. 配置ができない

    配置をしても空の枠のみが配置される

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  11. Vector image to blank and white

    Crashes everything I try to vectorise a image it crashes each time

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  12. The scale handles are not working cannot resize or move with apple Pencil

    The scale handles are not working cannot resize or move with apple Pencil

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  13. i literally have to restart my app every 5 minutes

    i have to restart my app every 5 minutes (not exaggerating) because so many features stop working. zoom, drawing, color picking, etc. i pay $60/mo for these apps and i’m not even guaranteed proper functionality.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  14. I can’t zoom in out and can’t drag anywhere also can’t select some of object, after i open other appl

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  15. App freezes and crashes, data lost

    The app will freeze up and then crash on me and doesn’t save and my work is lost. Not only is this a huge inconvenience but it makes it extremely frustrating especially when hours of work are lost.

    3 votes
    0 comments  ·  Performance  ·  Admin →
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  16. Pinch to Zoom stops working periodically forcing app restarts

    Either during active work, or when swapping between apps on iPad Pro, the pinch to zoom function just completely stops working. You are completely unable to move around your artboard. In order to restore the functionality, the only solution is for the app to be closed or restarted. This problem has only started happening in the last week.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  17. After update, apple pencil and touch does not work correctly

    After update, making shapes with apple pencil does not work. And pan/zoom with pinching via touch does not work. Makes it impossible to use. I have restarted and it works for a second and then happens again.

    3 votes
    0 comments  ·  Performance  ·  Admin →
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  18. Reduce the lags on iPad

    Reduce the lags on iPad please 🙏

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  19. Colors Dark Blue immediately switches to Dark Purple

    Whenever I create use the color blue ex: 0004FF, along the ranges of dark blue, it automatically goes to purple. 391293 (Along that range). When I try to make the swatch of my dark blue, it immediately adds a dark purple swatch of that variant.
    I never had this issue before until now. I am working on the newest iPad Pro in color mode CMYK.

    2 votes
    0 comments  ·  Admin →
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  20. Crashing when I open file

    As soon as I click on the file, the application crashes and information is lost in the file .

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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