Illustrator (iPad) Bugs
629 results found
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Freezing and crashing
Constantly freezing while trying to use various features, such as selecting multiple layers or toggling layer view. This has happened on multiple projects today and yesterday. The app sometimes crashes while this happens, other times I have to force it to close and lose my unsaved work.
294 votes -
Freezes very easily.
After about 4 shapes everything froze.
189 votesWe have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue. -
App crashes
When downloaded, installed and logged in, the app works fine. When I close the app on my iPad Pro 12.9” 2nd Gen, it will no longer open. It keeps crashing when opened. I have to delete and redownload to use it.
iPad iOS is up to date.
154 votesNeed More Info ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
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When using Apple Pencil it crashes on iPad OS 17
When using Apple Pen to use pen tool and start making something the app instantly crashes. Any tool will not work. The app is smooth and easy in the menu and it functions normally it just will not tolerate creating anything
116 votesThe issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
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App Crashed overnight, erasing 2 hours worth of work - need auto save/backups
I worked on a new files for 2 hours throughout the day yesterday. Just before bed, I locked my iPad and set it down. When I opened the app this morning, there were strange green lines across the canvas. I force quit the app. When I reopened, the illustration had been reset to a far earlier state, losing 90% of the work I did yesterday.
104 votes -
Can't select certain layers.
Sometimes you can't select certain layers. Especially while working on several layers, I try to click on them but it won't register. Pretty annoying
61 votesThank you for reporting this issue.
Can you share some files where this issue is encountered? Does this happen at all times or during specific workflows?
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Changing Brush Stroke weight/width changes every other brush stroke in a document
Steps:
- Select Calligraphy Brush
- Draw line with brush
- Deselect (use a different tool, work on a different layer etc)
- Go back and select Calligraphy brush and adjust stroke width = ALL previously created brush strokes will now change to the newly selected stroke sizeWhat should happen:
- Select Calligraphy Brush
- Draw with brush
- Deselect
- Start a new line, adjust stroke size and only the currently selected line or new brush strokes adjusts48 votes -
47 votes
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Font activation problem
Have problem with loading fonts. It happens to few installed fonts and adobe cc fonts. Not whole but quite lots of fonts have this problem. Think it happens after the update to 1.1.
44 votes -
Palm rejection needs to be improved
Using the pencil tool is not as cool as it should be because my palms keep on making new points or undoing my work.it feels like every two steps forward is another step back.
44 votesPlease post a comment if enabling Palm Rejection (explained below) does not help.
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iPad crashes
I am drawing in Illustrator on iPad and have crash every 5 minutes, I can’t work…
42 votes -
I can’t move the layers
I would like that layers can move as I want. And sometimes my layers just dessapear
40 votesPlease leave a comment if you’re still facing issues moving layers.
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Join tool to make corners meet
When two endpoints are selected, a join/trim feature would be ideal to make the corners meet.
37 votesResolved (Comments Open) ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
We already have the feature of join path can be found in Path menu in right bar or the quick actions shown right below the selection.
Thanks
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Type on Path moving around places whenever opening the file again
I’ve come to a constant problem with type on path. Whenever I open my project and then preview it again, the type on path moves away from its original place. It gets annoying whenever I have to move it every time I see this problem. It always changes.
35 votesUnder Review ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
HI,
I was able to reproduce this issue with the file shared with me. Bug is under review and will update once we make any progress on this bug.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Team -
App crashes frequently and error when saving
The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.
34 votes -
「線幅と効果を拡大・縮小」をオンにしていても、ライブコーナーで角丸にした部分が変化してしまう。
アプリの設定で「線幅と効果を拡大・縮小」をオンにしている状態でも、ライブコーナー機能を使って角丸にした図形を縮小・拡大させると、角丸が変化してしまいます。
33 votes -
I can't launch Illustrator on my ipad with IpadOS 17 !!!!
Before I upgraded to IpadOS 17, I still can use adobe illustrator on my iPad with IpadOS 16/16.5. After I updated to IpadOS 17, I couldn't even launch the app. It just popped out and went back to my home screen. I'm not using any app before it since I restarted my Ipad before launching Illustrator and I tried uninstalling the app, restarting my Ipad and even tried going into Illustrator with adobe creative cloud, but it's still the same way. BTW, I'm using Ipad Pro 4th generation, software version is IpadOS 17 as I said above, and seems like…
31 votes -
Crashing
Software iscontinually crashing
There is ample space on iPad,sometimes work is auto saved other times I lose all of my work. Extremely frustrating especially for such an expensive program.31 votes -
Internal snapping tolerance for positioning objects is way too high and can’t be changed
There seems to be a default 'snapping' that is hard-coded. With all snapping and guides turned off under "precision" I still cannot move an object with as much fluid precision as I can on the desktop version w/o snapping turned on.
I also cannot determine a way to select an object and then drag it by a single point to a single point of another object to 'snap' the points together as is possible on the desktop version.
29 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
I am not reproduce this issue at my end, can you please share a video for the issue so that we can try it on our end.
Thanks
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25 votes
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