Skip to content

Illustrator (iPad) Bugs

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

603 results found

  1. Fix app crash

    I have the app on my iPad and whenever I edit photos (expand vectorization) the app tends to crash. I go back to the app and click on my “saved”work but nothings there and it crashes again.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Hi thank for your good and useful application .i have an problem :i crash too much in application and so lag as drawing and exporting.

    Hi thank for your good and useful application .i have an problem :i crash too much in application and so lag as drawing and exporting. Very laggy and i crash so much plz update and fix it its too annoying

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Freezing and crashing

    The app is freezing on all the documents rather it be new or old. I’m unable to select items as well as I’m unable to add text. The problem has only been noticed on iPads.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. When using Apple Pencil it crashes on iPad OS 17

    When using Apple Pen to use pen tool and start making something the app instantly crashes. Any tool will not work. The app is smooth and easy in the menu and it functions normally it just will not tolerate creating anything

    113 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Needs an auto-save function and more improvement

    The app freezes or crashes easily on the ipad. It deletes work of 4 hours. It does not save everytime when exiting a document.

    For details:
    The app crashes/freezes on existing and on new documents.
    Sometimes it crashes after 5 minutes sometimes after 1-2 hours or more.
    When it crashes, you have to reopen and close the app 4-5 times before it lets you open a document again.
    When exiting a document :“File/Document could not be saved“, practically out of 5 documents it saves 1.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. iPados16.6をつかってます。AIは最新です。頻繁におちます。あと、JPEGトレースすると真っ白になります。なにが原因ですか?

    iPados16.6をつかってます。AIは最新です。頻繁におちます。あと、JPEGトレースすると真っ白になります。なにが原因ですか?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. My file cannot export as Ai

    I have trouble with export my file as an Ai file, but if I export it in PNG, it’ll work but I need a AI file to submit my work. I’ve tried copy to another file, but I can’t.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. White typing in Devanagari font certain letters don’t show

    Letters like क्ष म्ह etc don’t show as is. It shows as क् श् , म् ह्

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Points in the shape line

    All of a sudden I can only modify the points within the shape line, I used to be able to move them all around. Also, many other tools don’t work as they used to.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Eyedropper tool does not work

    It does not pick up colour and just goes blank or black. Tried to find solutions online, can anyone please help?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Crashing at launch on iPadOS 17

    It doesn’t even pass the splash screen, crashes immediately.
    iPadOS 17 Beta 4
    2020 iPad Pro 11 inch

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I can't launch Illustrator on my ipad with IpadOS 17 !!!!

    Before I upgraded to IpadOS 17, I still can use adobe illustrator on my iPad with IpadOS 16/16.5. After I updated to IpadOS 17, I couldn't even launch the app. It just popped out and went back to my home screen. I'm not using any app before it since I restarted my Ipad before launching Illustrator and I tried uninstalling the app, restarting my Ipad and even tried going into Illustrator with adobe creative cloud, but it's still the same way. BTW, I'm using Ipad Pro 4th generation, software version is IpadOS 17 as I said above, and seems like…

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. フリーズするばかりで全く使い物にならない。

    フリーズするばかりで全く使い物にならない。

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Compound path bugs

    Have had situations where compound paths untether an object from layers, so it basically has no home. When reloading the app all of the progress is gone. I have no screenshots because everything disappeared.

    Many design-breaking bugs can be found by doing basic Illustrator stuff, I rarely have a file come out unruined if I decide to work on the iPad. It’s a shame because I enjoy how it feels on iPad, but it doesn’t work and they haven’t fixed common file-breaking bugs that have been around for years.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Layers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Layer froze

    Each Layer will froze anytime can’t delete can’t select only can do is close the app to restart

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Layers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base