227 results found

1. Black and White Bitmaps Incorrectly Converted on Import

   Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

   Product: Illustrator (Desktop) Beta

   Version: 28.7 65 (64-bit)

   Operating System: Windows 11

   Steps to Reproduce:

   Open Illustrator and create a new document.
   1. Set the Document Color Mode to either CMYK or RGB.
   2. Import a black and white bitmap image.
   4. Observe the color mode of the imported bitmap.

   Expected Result:
   The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of the image.

   Actual Result:
   The black and white bitmap is converted to either CMYK or RGB, depending on the Document Color Mode. The areas that are supposed to be transparent become white.

   Additional Information:

   • Black and white bitmaps that were previously imported before the update remain imported correctly and retain their black and white color.
   • This issue started occurring after the latest update to the Illustrator (Desktop) Beta.
   • Included screenshots show black and white bitmaps displaying as RGB and CMYK, respectively.

   Impact:
   1. This bug affects the accuracy and quality of imported black and white bitmaps, disrupting workflows that rely on precise black and white imagery.
   2. Users are unable to assign a color to the black and white bitmap, as it remains in black and white regardless of attempts to change the color.
   3. The white areas of the bitmap, which are supposed to be transparent, become white upon import, affecting the design and composition of artwork.

   Temporary Workarounds:
   a. Use an older version of Illustrator instead of the beta version.
   b. Use the following steps within the beta version:

   1. Select the image.
   2. Go to Object > Rasterize...
   3. Select the following options: Color Model: Bitmap Resolution: (desired Resolution) Background: Transparent

   Thank you for your attention to this matter. Please let me know if any additional information is needed.

   Best regards,

   Mark Reategui

   Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

   Product: Illustrator (Desktop) Beta

   Version: 28.7 65 (64-bit)

   Operating System: Windows 11

   Steps to Reproduce:

   Open Illustrator and create a new document.
   1. Set the Document Color Mode to either CMYK or RGB.
   2. Import a black and white bitmap image.
   4. Observe the color mode of the imported bitmap.

   Expected Result:
   The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of… more

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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2. Typing text and changing color don’t get immediately updated on canvas

   The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

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   Under Review  ·  11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Star (triangle) rounded edges Bug in v 28.7

   Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

   "Debug Assert failed!
   {
   expression: "false"
   hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
   lastError: "1814"
   message: "Finish not working"
   sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
   sourceFunction: "LiveCornerWidget::EndChange"
   sourceLine: "460"
   threadID: "12948"
   threadName: "main"
   timestamp: "2024-07-11T15:25:51.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
   dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
   ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
   ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
   dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
   dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
   dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
   dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
   dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
   dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
   glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
   exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)

   Debug Assert failed!
   {
   expression: "false"
   hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
   lastError: "1814"
   message: "Finish not working"
   sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
   sourceFunction: "LiveCornerWidget::EndChange"
   sourceLine: "460"
   threadID: "12948"
   threadName: "main"
   timestamp: "2024-07-11T15:25:51.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
   dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
   ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
   ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
   dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
   dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
   dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
   dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
   dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
   dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
   glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
   exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)"

   Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

   "Debug Assert failed!
   {
   expression: "false"
   hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
   lastError: "1814"
   message: "Finish not working"
   sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
   sourceFunction: "LiveCornerWidget::EndChange"
   sourceLine: "460"
   threadID: "12948"
   threadName: "main"
   timestamp: "2024-07-11T15:25:51.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
   dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)… more

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   5 comments  ·  Tools  ·  Delete…  ·  Admin →
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4. veryyyyyy slow! please help

   I can't move the objects! its very slow! I can't save anything!
   and my computer has just been actualized!!! please help me!! your program its very expensive!

   2 votes

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   0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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5. 描述错误及顺序颠倒

   在预设的图案填充界面，顺序应该是有颜色，无颜色。但牵牛花图案文字表述虽准确，但图案顺序颠倒。

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   2 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Beta keeps freezing

   After selecting several layers and changing the fill color the app freezes and won't allow me to make any other selections, I'm forced to close and reopen the app.

   2 votes

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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7. Illustrator 28.4.1 SVG bug

   In the latest update to Illustrator, there is an issue with vector artwork becoming distorted when you edit SVG files directly. I seem to be able to save a file as an Illustrator file and then export to SVG with the artwork appearing fine. But if I edit the SVG file directly, the vector art gets distorted and extra points are added randomly.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Ps Linked vector smart file open Illustrator Beta

   Linked smart file vector layers will open in Beta instead of in RV.

   I suggest you deactivate the function how register default APP for all beta APPS, for this is a big issue then you try to edit a object.

   The only way now is to reinstall RV every time the is a bigger update of Beta

   2 votes

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Find/Replace Font Preview and Font Name Bug

   When Find/Replace Font menu activated with "Replace With Font From" = "System" multiple versions on the same font are repeated or illegibly named in Beta 28.5.26 on MacBook M1 Max OS-14.4 .

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   2 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Display refresh upon scaling is pixelated

    Using the zoom tool or Command+ options to enlarge, the image is highly pixelated. And stays that way. I have to go back to Command 0 and start again.

    On top of this, the rainbow is a frequent visitor. While doing the most basic of things like turning a layer off or on, and definitely while enlarging the image.

    This does not happen all the time but usually after the application has been use for a while, like it's tired! Very annoying.

    2 votes

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    7 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. No funciona la alineacion de objetos

    La alineación de objetos no funciona correctamente

    2 votes

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    2 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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12. Fill or stroke in appearance panel causes crash in 28.3 10

    Mac OS Sonoma 14.3
    Illustrator Beta 28.3 10
    I am trying to change the color of an object. Selecting the object and clicking on the fill or stroke button in the appearance panel causes the program to immediately crash. This has happened on 2 different Macs. The program is currently unusable so back to standard Illustrator 28.1

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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13. Can’t generate prompt due to connection issues Error

    Trying out the new AI and when I enter something in the subject field, It tells me it is having connection issues and to check your internet. My internet is working fine.

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    2 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Dimension tool options won't save

    When using the dimension tool (beta) in the regular Illustrator program (latest update), I can't save my options. I can open the options window and change settings, but clicking "OK" does nothing. I have to cancel out to close the window in order to continue with my work. The tool will be great when it works correctly.

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    9 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Request to Unflag "Hemp" in Generative Feature

    The word "hemp" is currently flagged in the generative feature, hindering my design workflow. Hemp is widely used in various legal industries, and I kindly request you to reconsider unflagging this term to support legitimate hemp businesses like mine.

    2 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Renaming a swatch group makes a duplicate group

    When I rename a swatch group on Color Guide interface, it automatically duplicates the color group even though no alteration took place to the included color swatches themselves. I don't want that! I just simply need a way to rename each color group just like each swatch.
    The only workaround of this bug is to rename a group without duplication is to select all the in-group swatches and make another group under a new name. Then, delete the emptied previous group. What an ungraceful user experience...

    2 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. Exporting artboards to JPEG and opening them in Rush shows duplicate files

    There is a bug in the export process in illustrator. When I export multiple artboards to JPEG and then open them in Adobe Rush, all images look the same. In order to be able to use the images in Rush, I need to open them in Photoshop or other program, re-save them and then I am able to use them in Rush.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Screen flashes when using Shift/Scroll wheel to navigate around transparent canvas

    The transparent canvas goes into a non-transparent mode whenever one uses the scroll wheel click or holds the spacebar to navigate around the canvas instead of staying transparent. A similar but far more epileptic effect can be seen when using the scroll wheel to scroll vertically or Shift + scroll wheel to scroll horizontally: the canvas flashes from transparent to white with every pixel it is moved, making it extremely unpleasant to look at.

    Version number is v28.1.0.62, operating system is Windows 11 Home.

    2 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team tries a new algorithm to boost panning and zooming speed within Beta. It streams the contents of the document much faster, and it leads to less lagging, but the downside of the method is disabling all annotations while both zooming and panning happen: the documents grid, the transparency grid, guides...

    
    

    This is a know limitation and the team continues to explore the method further.

    At the moment there is no way to disable this behavior.

    The main Illustrator release does not have this method enabled.

19. Text to Vector Graphic (Beta)' is not the Illustrator Beta

    There is no generative ai (text 2 vector) in 28.1 beta

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    For some weird unknown reason Adobe decided to NOT include the 'Text to Vector Graphic (Beta)' function to Illustrator Beta. You have to install the actual current release to access it.

    It makes zero sense, but this is how it is done, We had the similar problem with Generative Recolor before, and now it’s the same thing again.

20. Issue with Ungroup

    Things I would [Group] once would need to be [Ungrouped] for 10x before getting disassembled. This happened after the update, but downgrading my AI version did not resolve the issue.

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    4 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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