AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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1 vote
The solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.
An error occurred while saving the comment The solution is to try and read the terms.
Seriously, we should strike deals more carefully. Reading these terms is hardly longer than watching a video offered in the comment about basically hacking the app and actually setting up the firewall rule. Just open the terms at least, just try even.An error occurred while saving the comment You have to click the 'Terms of Use' link first — and read them, as the message suggests, to the end. Otherwise how can you agree with terms? :)
The secret is to scroll the opened page till the very end.
No, I don’t think it’s a good UX, but it’s how it’s programmed. -
10 votes
An error occurred while saving the comment The problem with that input is that the space to the right of it is used to display the name of the asset/artboard you’ll get, when you hover over formats’ controls — take a look at the screenshot attached. But yeah, it makes little sense... we need the team to redesign this window to allow to display all the data untruncated. The prefix is as much as important as dynamic postfixes.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Vincent, can you please share this file (if you are able) and send the link to sharewithai@adobe.com?
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1 vote
An error occurred while saving the comment It seems like you are using an old Beta build that has some troubles with connecting to servers now.
Can you please force-check updates in your Creative Cloud Desktop app and update the Beta, to see if it changes anything?An error occurred while saving the comment The team asks you relaunch Ai and try again. When you do, please record trying to uses a mockup from the very beginning it on video and then share the recording here — this will help to start investigation.
An error occurred while saving the comment Yep, five minutes is just way too much :( It was 45 seconds for me.
In this build the team decided to package the mockup engine in an on-demand module, the same way Photoshop does with neural filters, to save the bandwidth for the company and the users, and to download it only when users tries to use it. Something does not seem to work correctly.
Do you have anything peculiar set up, firewalls, traffic control apps, anything?An error occurred while saving the comment You should wait until Ai finishes downloading the package required for the feature — 'Adding Ai model' is a progress bar, and eventually it should progress. How much time did you wait?
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6 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment No luck :( even with the file at my hands, I fail to make it break like you say it does for you.
Can you please try to record it on video? make sure that UI you use for this is in frame.An error occurred while saving the comment Jakub, I made roughly 300 changes for various color stops rapidly, and it still works for me...
There must be something else to it. How exactly do you change the color of stops? How many times it usually takes for you to make it break?An error occurred while saving the comment Jakub, please try to log one problem per UserVoice entry, don’t make lists.
UV hardly allows to split messages, and tracking clumped problems is hard for both the team and the users.1. Can you provide steps to reproduce it? Share a video of how 'further modifications become impossible'?
2. Actually Illustrator is correct here, as far as I understand the description. Take a look at the images attached — is this what you had when you made you picture? This is an equivalent of having a non-transparent gradient with a standard black-white gradient mask, as the second image shows. That means the center of the object is a mix of brown-cyan with 50% transparency. That’s why you see a cyan tint.
The color of the fully transparent stop matters, because this color defines the gradient. That’s how gradients and transparency work. If you don’t want the cyan tint — don’t use cyan in the stop. Use the same brown.
Sure, it’s not convenient to change BOTH stops when you need to change the color of the shadow... Ai doesn’t allow selecting several stops (like Gradient Forge plugin can)... But you can workaround it — use the mask for a flat-filled shape instead, or use Recolor to change the color of both stops.
...or I just don’t get the problem and talk gibberish :) Then please explain further.
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8 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Ah, now I see what you mean. Yes, it is known to me :( That’s one of reasons I avoid using sublayers at all.
It’s even stranger than you demonstrate — take a look at the GIF attached.
So it’s not really minor...An error occurred while saving the comment Hard to grasp, sorry. Starting with a question 'why is the compound path green in the first place?'
Can you please share a test file with direct steps? A small video of you performing these steps can also help to reproduce this behavior. -
4 votes
An error occurred while saving the comment I understand what you mean :(
If you have a chance to record a video that demonstrates this behavior, it’d be especially useful for the team to feel the pain we are having. Please do, if you have a chance.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Is this still a problem for you in the latest version of Illustrator?
If yes — can you share more details on how exactly do you try this? Do you drag the image to the taskbar button and wait for the app to open, or do you hit Alt+Tab while holding the mouse down, or do you have you Explorer window partially on top of Ai window and just try to drop into it? A video of the behavior would be nice to have, to help the team to reproduce the issue. -
1 vote
An error occurred while saving the comment Nathan, I remember this issue, but it seems to be fixed now. Can you verify that?
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5 votesAdminEgor Chistyakov
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An error occurred while saving the comment There are multiple ways we can do this now, and each has its own benefits:
1. Record an action, assign a hotkey to it, and press it several times. To make it faster, we can make another action and call the first one several times in it.
2. Use a paid AG Offset plugin, which allows to quickly setup a custom effect, allowing many copies, transitions, distribution modes, and saving these as styles to use later.
3. Use another paid plugin, Open Offset Path by RJ Graffix, a simpler and cheaper one. It does not create an effect and draw the offsets immediately. -
18 votes
An error occurred while saving the comment There is a related request about the ability to create symbols from multiple objects at once:
http://illustrator.uservoice.com/forums/333657/suggestions/47302652An error occurred while saving the comment If I select several symbols in Symbols panel and then try to place all of them on canvas, by dragging them, I get only one of them placed — the one I dragged the selection by...
...but why? Why can’t I have all those symbols I selected?
Also vote for the related request, about breaking links to several symbols at once:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/36859378-possibility-to-break-links-for-several-selected-syAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votes
An error occurred while saving the comment There is a related request about the ability to placing several symbols on canvas at once:
http://illustrator.uservoice.com/forums/333657/suggestions/37002922An error occurred while saving the comment Sure! Voted.
I know of several workaround we can use today. The most accessible one is a free Create Symbols from Groups script by Toshiyuki Takahashi (gau): https://github.com/gau/create-Individual-symbolsAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Amanda, does it still happen for you in latest versions of Illustrator?
If yes — can you please record the steps to replicate this on video? -
3 votes
An error occurred while saving the comment I agree the file should remember chosen simulation per file, voted.
However, I do not agree proofing an RGB document to CMY has no meaning. On the contrary, it’s one of main uses for this function... but it definitely should not revert to it once changed and saved, yeah.AdminEgor Chistyakov
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3 votes
An error occurred while saving the comment Tom, does this still happen for you in the latest versions of Ai? Does not for me. Can you verify that, please?
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1 vote
An error occurred while saving the comment MJ, is this still a problem for you in the latest version of Ai?
I’m mot sure I understand the problem only by this description.... Control panel never showed any controls for the blend, it requires to call the dialog, either through the menu or by double-clicking the tool’s icon.
Please help me to understand it. -
2 votes
An error occurred while saving the comment Jason, do you test it on a curves spine like this one?
If yes — then it always behaved like this.
There is a feature request to allow us to control distribution separately form the curvature of a spine — http://illustrator.uservoice.com/forums/333657/suggestions/32403880
Do you mind me merging this to it?Also, there is a workaround I can offer for now — add more points on a path. The more points you add, the more uniform the distribution becomes.
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18 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Matt, what happens, if you maximize the window with standard means, using the button in the top left corner?
Also — can you recall which version of Ai started to behave like this with Spectacle?
Have you tried other solutions other than Spectacle: https://alternativeto.net/software/spectacle/ (just to see if it’s Spectacle’s fault specifically).
You said 'every other' program, but does the same happens with Photoshop? InDesign? Other Adobe apps?
At Windows, I have a similar app. It works with most of the apps, but poorly with Micrsoft-built ones, so this is somewhat similar. I believe it depends on how Spectalce is doing the resizing, and how Illustrator is maintaining it.