AdminEgor Chistyakov
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator QEAn error occurred while saving the comment -
2 votes
AdminEgor Chistyakov
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White random lines get displayed while working with placed images
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Screenshot 2024-05-21 at 11.27.08.png 59 KB -
Screenshot 2024-05-21 at 11.27.12.png 102 KB -
Screenshot 2024-05-21 at 11.18.51.png 3731 KB -
Screenshot 2024-05-21 at 11.18.42.png 833 KB -
Screenshot 2024-05-21 at 11.18.46.png 1647 KB -
Screenshot 2024-05-21 at 11.19.14.png 5836 KB -
Screenshot 2024-05-21 at 11.18.57.png 3253 KB -
Screenshot 2024-05-21 at 11.19.37.png 2210 KB
1 voteAn error occurred while saving the comment OK, thanks! Makes total sense.
Please send these over to the sharewithai@adobe.com — the team monitors this constantly and uses for gathering sensitive files like yours.
Put the link to this report so they can track the issue (http://illustrator.uservoice.com/forums/601447/suggestions/48455657).An error occurred while saving the comment Kaloyan, am I right thinking these don’t get displayed when you are toggle the viewing mode in CPU?
How often do you see these lines for anything else than images?
Can you please share this particular file (with the image included) with the team? Also — what OS, GPU and driver version are you using? -
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1 vote
An error occurred while saving the comment Does not happens for me :(
I downloaded the template, created a new document based on it, duplicated the only artboard within, renamed them the way you demonstrate in the video, and then tried to copy/paste one of the icons. All the artboards’ names stay unchanged.Perhaps I don’t follow the steps exactly.
Can you reproduce it again with the file you created?
If yes — would you mind sharing this exact document with the team, along with the full recording of the steps you performing (whole screen visible, if possible)? The team would need these to attempt to reproduce the problem in-house and fix the problem eventually. -
2 votes
An error occurred while saving the comment Yeah, this is not very convenient... unfortunately, there is no known way to change it.
But this a a great feature request, thanks! Upvoted.
AdminEgor Chistyakov
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12 votes
An error occurred while saving the comment Dhiliban, can you please share a test file and a small video or a GIF recording, showing the steps you try to do with the file that lead to this behavior?
Also — which version are you using specifically and what OS?An error occurred while saving the comment I confirm. The launch-from-CCD method works, but it seems it has to be done once... after that I tried to launch the app using different methods (double-clicking the document, launching with a shortcut), and it continued to work.
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7 votes
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1 vote
An error occurred while saving the comment Can you please record a short video or a GIF of this behavior?
Demonstrate the order of steps you try to perform to align objects.
Does it happen in any document or a specific one only? If only one — can you share it? -
2 votes
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An error occurred while saving the comment Interesting.
When I check this PDF (thank you for sharing it!) in Acrobat — clipped images don’t 'leak' into adjacent pages.
Same happens when I try to import the PDF back into Illustrator (although the mess of the images within clips is remarkable — but I understand exactly why you do it like this!).But if I read it with Microsoft Edge — indeed, these clipped images from neighboring pages are visible.
I also tried to optimize the PDF in Acrobat, several times. No option helped me to get rid of the underlying images, but no 'leak' happened as well... but it gets worse in Edge!
I doubt any clear automated solution exists to detect these layered images and leave the only one at the very top... Ai doesn’t offer a way to rasterize objects in a selection separately, and no scripts exist I know of to solve this.Other than this non-exsting optimization option, I see two problems:
1. Ai can’t remove objects from adjacent pages in a PDF, baking the whole layout (and neither do Acrobat, it seems). This is also mentioned in this report — http://illustrator.uservoice.com/forums/333657/suggestions/32252662 — although the problem is not limited to Export for Screens only
2. Edge can’t view these PDFs correctly. This you’d have to report to Microsoft, I am afraid... Not sure it’s their fault exactly, but it’d better to let them know as well.Sorry I can’t be any more helpful.
And thank for the report! Voted. -
4 votes
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87 votes
An error occurred while saving the comment Carolyn, I understand the frustration. I see the benefit of frame-like approach Photoshop and Figma have.
But in defense of 'just white locked objects' I have to tell you that having these and partially intersecting 'viewports' is INDESPENSIBLE for the work we do, producing large real-world designs: pavilions, transport wraps, buildings, etc. We need to control the exact dimension and position of each exported artboard, and the current paradigm was designed exactly for this, long before the current meta with frames happened.It does not mean it will never be picked up, but to marry these two rather different approaches is really hard.
The team tried once in 2019, and it was not that successful.An error occurred while saving the comment Another very closely related request which I think should be left as a separate entity:
Clip to Artboard [similar to Figma/XD]
https://illustrator.uservoice.com/forums/333657/suggestions/46799851
AdminEgor Chistyakov
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An error occurred while saving the comment Romek, it’s in the development.
An error occurred while saving the comment What build do you have?
I have the same needs as you and as I know there will be canvas layer that will hold global art. -
5 votes
AdminEgor Chistyakov
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An error occurred while saving the comment Yeah... we can fake, by entering zero into the first dash field, but in fact Ai creates a tiny dash for it anyway (0,0113 pt when tested).
I’ve been struggling with this for years, until I switched to Dashify effect by Astute Graphics, from their plugin pack, and it solved this and many other problems I had with native dash.
Voted still! These should be better from the box. -
3 votes
An error occurred while saving the comment I’d say it’s an exact job for a script... the workflow is not exactly broad (at least I never need it), and there are way too many combinations of the formats and requirements different users need for the team to include all.
The only question is how well Ai allows to script it. -
1 vote
An error occurred while saving the comment Lewis, it never looked like this to me!
Please tell more about the settings you have: Ai’s UI scale, scale OS uses, display size, etc. -
2 votes
AdminEgor Chistyakov
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18 votes
An error occurred while saving the comment Nathan, true, makes total sense. Upvoted.
Plus Illustrator can do this only for straight segments, but can’t extend a curved segment...
At the moment this is possible only with the Extend Path plugin from Astute Graphics. They have several modes to extend open paths, and allow to process several of them at once.
Here is an article about it: https://docs.astutegraphics.com/action-tags/extend#extend-path-tool-operationI don’t imply you have to use it (it costs money), and Ai should improve it on its own, but if you deal with these often, this can tool be a salvation.
An error occurred while saving the comment Natively — only manually, using smart guides and Direct selection tool.
There is a paid plugin tool, Extend Path, by Astute Graphics — it allow you to extend paths, one or many at once, by dragging: https://www.youtube.com/watch?v=zlriFIrSoDUAn error occurred while saving the comment There is also a script, which can help if you don’t have an AstuteGraphics subscription:
https://gist.github.com/S4K4K0/62896e92287b40fded0d7f1614082d22
Less powerful than ExtendPath tool form the links above, but free.
AdminEgor Chistyakov
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An error occurred while saving the comment Ah, now I see.
Yep, Illustrator can’t do that form the box.
There is, however a plugin (a paid one), Extend Path from AstuteGraphics, that allow to extend a path (in different modes) until it meets another one.This path, however, won't get glued magically in a single shape, you’d have to group them both or make a compound path...
So there is also a request about making Ai to actually glue objects. It's harder than it seems (like what will happen if you change the curve another path is glued to? how should Ai calculate a new glue point and how should it deform the path that is glued?)
Vote for it here:
https://illustrator.uservoice.com/forums/333657/suggestions/44260098An error occurred while saving the comment Chris, I dont' get it, sadly. There is a way to close path with Ctrl+J, but I assume it's not waht you want. Can you draw a pic to clarify your request, please?
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1 vote
An error occurred while saving the comment Does it always happen like this, or is it limited to this certain document?
Can you try to reproduce this problem with a brand new document, with some simple graphics?
Can you share the original file and the resulting DXF document with the team so that they can look into it? If yes — please send them over to sharewithai@adobe.com, and put the link to this report for tracking purposes — http://illustrator.uservoice.com/forums/601447/suggestions/48468602 -
1 vote
An error occurred while saving the comment Strange... Does it behave the same way if you use different panels to set up the leading: Character, Control, Properties panel?
Does it always happen, or only limited to some fonts, some documents, some values? -
1 vote
An error occurred while saving the comment Maria, do you still encounter this problem?
If you do — please check the Constraint Angle value in Preferences > General — is it set to 0? -
6 votes
Hi,
Sorry about the issue, but the feature works that ways.
1) On applying Effects in fractional values, it gets applied immediately. While saving this appearance in Graphic style and then re-apply to another art it will work the same (as with fractional values)
2) While trying to edit already applied effects, the input details get’s rounded off. As a result, you have to enter fractional values for the precision.
I hope this info will be helpful.
Incase you still face any issue get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
An error occurred while saving the comment Sadly not fixed.
'It works this way' is not an excuse to allow loosing the fraction tail, which is essential to get proper verticals without a tilt.
Loosing precision while creating an isometric art — silently loosing one! — is not a desirable behavior.
This should be addressed.
AdminEgor Chistyakov
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Andy, does this still happen to you?
Do you refer to Character panel specifically, or to the Properties, or Control, or all at once?
Have you ever catch this not working for other input fields?