AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment AdminEgor Chistyakov
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1 vote
This often happens when the bounding box gets accidentally turned off, presumably with the Cmd/Ctrl+Shift+B hotkey. You can turn it back on with this key or do it with the View > Show Bounding Box command.
An error occurred while saving the comment Neila, it looks like you've accidentally turned off the bounding box, presumably with the Ctrl+Shift+B hotkey. You can turn it back on with this key or do it with the View > Show Bounding Box command.
Please write back if it helps. -
1 vote
An error occurred while saving the comment Anita, can you please better share a video or a GIF of how it is looking for you?
It’s hard to discuss images without any.
Also — please check if you have some snapping option that interferes with setting a center. -
1 vote
An error occurred while saving the comment So,
an RGB image in a CMYK document — GPU works fine,
a CMYK image in a CMYK document — GPU fails,
an RGB image in an RGB document — GPU works fine,
a CMYK image in an RGB document — GPU fails?
Please correct me.An error occurred while saving the comment Does it matter which type of image you use? You mention 'bitmap' — but what about other images? RGB/CMYK? PNG/JPEG? TIFF/PSD? Can you check these?
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Matthew, yeah, these happen for me too sometimes :/
Sometimes I can heal them with Pathfinder’s Add (with a properly set precision), but some of these you show are just gigantic (it seems like).
Here are some thoughts on this:
1. The team would need actual vector files to investigate this, please share some — here, for all to test, or directly with the team via sharewithai@adobe.com (please then mention the link to this report so they can track it: http://illustrator.uservoice.com/forums/601447/suggestions/46855744). I’d personally would love to try these myself, but it’s up to you to choose the way to share these.
2. Does a result differ if you use Object > Flatten Transparency with Vector parameter at 100%, instead of using just Expand?
3. Does it help to scale the path and the stroke it has up (with Scale Strokes & Effects option enabled), then expand and scale back?
4. Does changing Miter value for the stroke change anything?
5. Does it help to apply an Outline Stroke effect instead and then use Expand Appearance? Do these spikes and notches appear, and if they do it in the same places?
6. What about elder versions? Please try to install the oldest you can and recheck.
Anyway, thank you for reporting this. -
1 vote
An error occurred while saving the comment Harry, it’s no exactly clear which groups are hidden... I suppose those empty areas in the middle, but it’s a guess, since you forgot to share the screenshot of the expanded Layers panel.
When you fix the visibility and resave the file — does the problem happen again when you reopen it back?
If yes — can you please share the original file with the team via sharewithai@adobe.com? Provide your full OS specs also, so they can replicate this on the same configuration.
Also — does it happen only in 27.61 or 27.7 or are you using another version? Does it help to use an older one? -
1 vote
An error occurred while saving the comment Matias, please tell more.
How large? What’s the artwork? How do you export? Describe it fully, share some test files, quote the error message or share a screenshot of it.
Without this team can do nothing at all to investigate this. -
2 votes
An error occurred while saving the comment Wow, this is completely broken.
Can you please isolate the original object into a separate file, and share it here in the comments, or send to sharewithai@adobe.com, so the team can investigate what is happening with this particular art?
Please also mention the link to this report so they can track it (http://illustrator.uservoice.com/forums/939477/suggestions/46858984) -
24 votes
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Ken, the team is aware of this problem and is trying to push get it fixed.
Some changes were made for the next 27.7 version. Please check it when it gets available for you and reply back.AdminEgor Chistyakov
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3 votes
Fixed in Beta 27.9 5. Please check if it works for you.
At the test setup it now takes roughly 1 second to hide and show layers.
AdminEgor Chistyakov
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An error occurred while saving the comment For me it’s less impactful with this test setup.
In 27.6.1 hiding a layer takes from 5 to 7 seconds.
In 26.5.3 — 3 seconds.
Tested on AMD Ryzen 5 3600 with 15.9GB RAM. -
52 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment That’s worse :( It means the bug has rare nature and is unreproducible in normal circumstances :( Please keep an eye on it.
An error occurred while saving the comment Frédéric, can you please share this particular piece of text, as a live text, in a separate file?
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yeah, I agree, it makes zero sense :( It’s just being stretched.
Alas, it seems like there is no way to change this and keep the graph live.
Voted.An error occurred while saving the comment Elisabeth, does it help to enable the Edge-to-Edge Lines option for this graph in the Graph Type dialog, in the Graph Options?
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8 votesAdminEgor Chistyakov
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An error occurred while saving the comment Same request, but for the desktop version:
http://illustrator.uservoice.com/forums/333657/suggestions/46843720 -
1 vote
The object has Text Wrap applied to it. It can be removed with Object > Text Wrap > Release.
An error occurred while saving the comment Jean, it seems like the text object has Text Wrap applied to it.
You can remove it with Object > Text Wrap > Release.
Does it solve the problem?What it does? When applied just the text area and only to it — nothing, really. But when used for, say, a shape, it makes the text avoid the shape when they intersect.
You can read more about it here: https://helpx.adobe.com/illustrator/using/add-text-work-with-type-objects.html -
4 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Same request, but for the iPad version:
http://illustrator.uservoice.com/forums/931888/suggestions/46843681An error occurred while saving the comment Britta, have you tried to use the Pattern Editing mode in Illustrator for desktop?
You can initiate it with double-clicking the existing pattern swatch or via Object > Patter > Make command, for a new art.
The Pattern Options panel will get displayed, with a lot of useful tiling options.The workflow which is demonstrated for Affinity Designer in the video here (https://affinityspotlight.com/article/create-repeat-patterns-with-a-live-pattern-preview-in-affinity-designer-for-ipad/), using symbols as a workaround, can also be used, since Illustrator has symbols as well. Alas, the symbols won’t update automatically on canvas, while you edit a symbol in Illustrator, like they do in Affinity. But this can be fixed, if you don’t create symbols at all and use Global Edit to edit your tiled copies instead — Global Edit updates all the similar art as you make changes into one copy.
Have you tried all of these?
I won't comment on the similar request for the iPad though — it lacks all of this, sadly.
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1 vote
An error occurred while saving the comment Jo, try these two things:
1. Go to Preferences, General, and Enable 'Use legacy "File New" interface' option. Ai then should use a simpler dialog.
2. If it works, then try to locate the 'CCX Welcome' folder. It should be located somewhere here: 'C:\Users\<YOUR NAME>\AppData\Roaming\Adobe\CCX Welcome' (Mac users should have it at '/Users/<YOUR NAME>/Library/Caches/Adobe/CCX Welcome'). Delete it. The OS might not give it away that easily, so you’d have to quit Illustrator AND Adobe Creative Cloud App. In my case I had to use an external unlocking app to do that (I used LockHunter).
Then, when you relaunch Ai, it will rebuild the files anew and some modern UI panels/modes like Home, Properties, and the modern File New might start working.
Please reply back if anything helps or not. -
2 votes
An error occurred while saving the comment Menekşe, the is widely known now, the team is aware of the new problems Image Trace currently has and is working on solving them.
The only viable option now if you need the old way back is to try downgrade :(
Also — could you please share a test image you are trying to trace and the result you are having? Also, when (and if) you downgrade — can you make a comparison? -
5 votes
An error occurred while saving the comment Lucas, if you undock the panel and make it free floating — does it help?
Have you had similar problems with this panel when docked in the previous version?An error occurred while saving the comment Deanne, can you please share some screenshots of how it looks for you?
Jean-Paul, just in case translators did a poor job:
do you want a command that sets the local ruler origin point relative to the top left corner of... what specifically? You write 'plan de travail actif' — but what it is? do you mean the 'artboard' or 'the 'object' or 'the viewport'? Perhaps a mockup can help to illustrate the idea. Can you make one, please?