AdminEgor Chistyakov
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1 vote
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1 vote
An error occurred while saving the comment Alex, can you demonstrate this, please? A screenshot, a short video?
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1 vote
An error occurred while saving the comment Oh!
This look VERY much similar to this infamous bug nobody can't catch, but with artboards: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39220252-artboards-with-the-same-number-missing-numberJan, can you please share this file along with a screenshot of the settings you set in the Print dialog?
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2 votes
An error occurred while saving the comment Te Yu, does it work now, with the latest Ai?
An error occurred while saving the comment Similar problem: http://illustrator.uservoice.com/forums/601447/suggestions/42789860
An error occurred while saving the comment To disable GPU, try View > View using CPU, or a more permanent Preferences > Performance: uncheck GPU Performance
Also, can you please share the file? Send it over sharewithai@adobe.com and put the link to this report (https://illustrator.uservoice.com/forums/601447/suggestions/45042076), or attach it here directly, if you are allowed to (but keep only the important part of the document)
An error occurred while saving the comment Does it happen for clipping masks with images inside only, or is it a shared behavior for any clipping mask you have in the document?
If you disable GPU — does it help? -
2 votes
An error occurred while saving the comment Leigh, does it still work wrong with the latest Ai version for you?
An error occurred while saving the comment -
9 votes
Hi,
Gentle Reminder.
Please share the given details at ShareWithAI@adobe.com
1) If the issue is reproducible on latest build 25.2.3?
2) Is multiple AI versions installed in your system? If yes, please share the details.
3) Some video & Test file for our reference.Thanks,
Illustrator teamAlso, please mention the title of this issue as the subject of the mail.
Thanks
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7 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Can you share some examples of the art you intend to get?
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Ryan, not sure about Macs, but’s the same behavior is typical for Windows, but not only in the open/save dialogs, but in Explorer in general — when you delete anything from a computer in the network, it's GONE. It does not get moved to the Recycle Bin, not at your or this network machine, it’s just vanishes forever. However, at Windows it asks for a confirmation, in any case.
Definitely requires investigation :( -
1 vote
An error occurred while saving the comment Please check if you have View > Show Bounding Box enabled, please, and reply back.
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3 votes
An error occurred while saving the comment Nicole, can you please record a video of this?
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12 votes
An error occurred while saving the comment An error occurred while saving the comment It looks like Shift gets ignored in any Alt+Shift-based hotkeys...
Here is a related discussion at forums: https://community.adobe.com/t5/illustrator-discussions/custom-shortcuts-not-working-on-28/td-p/14170250AdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Tony, please elaborate on this, share some examples, explain the need.
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2 votes
The team tries a new algorithm to boost panning and zooming speed within Beta. It streams the contents of the document much faster, and it leads to less lagging, but the downside of the method is disabling all annotations while both zooming and panning happen: the documents grid, the transparency grid, guides...
This is a know limitation and the team continues to explore the method further.
At the moment there is no way to disable this behavior.
The main Illustrator release does not have this method enabled.
An error occurred while saving the comment We all hope to.
Do you have a chance to compare the performance for the Beta and ordinary Ai versions?Also (just in case) — can you tell which of these are the most important to you, ranged?
For me it was the edges of artboards, and they do stay now (do they for you?)AdminEgor Chistyakov
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7 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment A script is possible, but it turns out it will actually toggle the option when all documents are closed, which is hardly a solution... So yeah, no workaround for this one :(
An error occurred while saving the comment There are ways to toggle options in Preferences with a script... the problem is with finding the correct key. Then, one can assign record running this script in an action and assign a hotkey to it, to quickly switch the option.
Doable, but still it should be a native way to assign hotkeys to these.I myself using an even weirder workaround — toggle Overprint Preview, which multiplies the grid, making it in front in a way. This disables GPU, but what can you do.
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8 votes
This issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
An error occurred while saving the comment Another problem that might be connected to this:
https://illustrator.uservoice.com/forums/333657/suggestions/47384957An error occurred while saving the comment There are two more related problems, that seem like to have the same cause:
1. Bug; Save as, PDF, does not remember PDF settings
https://illustrator.uservoice.com/forums/333657/suggestions/473849572. Small File Size Hardly reduces PDF size since recent update
http://illustrator.uservoice.com/forums/601447/suggestions/47311145Do these look like the same problem to you?
An error occurred while saving the comment There are two similar problems already reported here at UV:
1. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.
http://illustrator.uservoice.com/forums/601447/suggestions/472992772. Small File Size Hardly reduces PDF size since recent update
http://illustrator.uservoice.com/forums/601447/suggestions/47299277Jonas, can you please review both and comment?
An error occurred while saving the comment Wow. I confirm that. Indeed, when I save the third file out of three, the preset magically switches from PDF/X-4 to None.
An error occurred while saving the comment Lee, it seems like it’s the same bug as this: http://illustrator.uservoice.com/forums/601447/suggestions/47299277
Can you please try and follow the described steps there and see if the option gets check on its own / does not follow the preset?An error occurred while saving the comment That’s an impressive difference :/
I won’t ask more details about the contents of the document, let them figure this out, but 1.8 MB assumes it doesn’t contain any images at all...
Are you sure the settings you have in the Save Adobe PDF dialog all match between the 27.9 and previous build? The same compatibility, Preserve Ai Editing Capabilities is unchecked?An error occurred while saving the comment Reducing size is inconsistent. Some projects get compressed very noticeable, because the data’s nature allows this, some others get packed in a less dense package. It affects both vector and especially raster images. Project can have different amount of objects, artboards, points, there a many factors! You can’t expect all project to get compressed in the same way...
Without files to prove the claim, nothing can be really done. If you make up a synthetic file (it does not have to be the real project) that gets compressed fine with the previous versions, but gets treated differently with the latest one, using the same exact save settings — please send it. The files sent via the email I shared earlier stay private, and only the team can access them.An error occurred while saving the comment Lee, can you share files that were getting smaller alright in the previous versions, but do not do it this one (which is the one, by the way? 27.9?)
You can share them here, if you are OK with making these public, or you can send them to sharewithai@adobe.com — in this case please also put the link to this report so the team can track the issue (http://illustrator.uservoice.com/forums/601447/suggestions/47311145)An error occurred while saving the comment Confirm that!
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3 votesAdminEgor Chistyakov
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An error occurred while saving the comment At the moment we can backup workspaces’ files manually.
The Mac’s path is <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale>/Adobe Illustrator PrefsStill a UI option to manage these fully is welcome.
Upvoted.
Jay, can you please share some examples though?
Not that it works better for others, but just to have images in a report about images :)