AdminEgor Chistyakov
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4 votes
An error occurred while saving the comment AdminEgor Chistyakov
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107 votes
This has been implemented in the latest version, 27.3.1
An error occurred while saving the comment A related request:
More controls for the center point of the Transform effect: relative to artboard / object
http://illustrator.uservoice.com/forums/333657/suggestions/48955967AdminEgor Chistyakov
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4 votes
An error occurred while saving the comment A related request:
More controls for the center point of the Transform effect: relative to artboard / object
http://illustrator.uservoice.com/forums/333657/suggestions/48955967AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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9 votes
As stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
An error occurred while saving the comment Jakub, do you see anything at all at the home screen, or it’s just blank? Gray?
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1 vote
An error occurred while saving the comment Aldo, try to open Preferences and disable 'Show Home Screen When No Documents Are Open' option.
Does it help to show File > New dialog?
If not — does disabling 'Use legacy "File New" interface' change anything? -
7 votesAdminEgor Chistyakov
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5 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment I totally get it, and I can’t really tell how to break this paradigm gently enough.
The color of a text object is controlled by the style.
Overriding the style, but only by color (leading, font family, size, kerning) seems like a useful thing, but then again not exactly consistent. People don’t know how to bring a bounding box back, and this option, wherever it’s put, can be too well-hidden to discover it or to toggle it back if you forgot about it being enabled... something similar to Paste Remembers Layers, or Use Preview Bounds.
I can’t say I’m scared of it :)Where would you put it, this option? How would you call it to make people understand what it does?
An error occurred while saving the comment Landon, it’s easy to do right now.
1. Type some text.
2. Change the color (you can also can change font, text size, anything).
3. Open Window > Type > Paragraph Styles panel
4. Notice it has [Normal Pargraph Style]+ in it — with a plus in the end, meaning it’s been modified compared to the default settings
5. Click the hamburger button in the top right corner to open the panel’s menu, choose Redefine Paragraph Style
Done! Now every new text you create in THIS document will use the paragraph style you just defined.If you want to change it for every NEW document, you’d have to do the same for the document profile file Ai uses to base new documents upon. These are different: Prin.ai, Web.ai... Ai now displays them as categories in modern File > New dialog, but actually these are document profiles.
You can read more about the procedure here: https://helpx.adobe.com/illustrator/kb/create-custom-new-document-profile.html
Once you learn how it’s done — it’s rather easy and logical.Please comment back if the method works for you.
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2 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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Filled shape does not follow the curve exactly
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Screen Shot 2019-12-11 at 8.48.08 AM.png 110 KB -
help!.jpg 527 KB -
Screen Shot 2019-01-08 at 15.50.54.png 111 KB -
Screen Shot 2019-01-08 at 15.49.16.png 103 KB -
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11 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
AdminEgor Chistyakov
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An error occurred while saving the comment Sean, sorry it took it so long to answer.
I suspect that the problem is about GPU rendering, because it is known to produce faster results with some tolerance in calculations.The thing you are referring is called an edge, right? You can also disable them by Ctrl+H.
So, please:
1. Try to disable GPU (Ctrl+E by default) it and check if it gets better
2. Attach a file and and the screenshot of exact area of it for the team to checkAn error occurred while saving the comment Sean, I guess it would help a bit if you tell how exactly you create or move these shapes and how do you use guides in it. It's not obvious :)
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26 votes
An error occurred while saving the comment What I observe in the attached image is called anti-aliasing.
This is a way any raster image (and Ai has to rasterize anything when displaying it on a monitor) uses shades of color, applied to pixels, to mimic the gradual incline of a line or a curve. The larger pixels you have (that is a lower display or print resolution), the more visible it becomes. HiDPI or 'Retina' displays have higher resolution (smaller pixels), and these 'staircases' become less visible.You can read more about anti-aliasing anywhere, including Wikipedia (https://en.wikipedia.org/wiki/Anti-aliasing_filter)
However, it’s true that Ai’s anti-alising algorithms are pretty rough. Shades often clustered too much in banded strips... GPU mode can be especially crude.
An error occurred while saving the comment Illustrator’s antialiasing was always that harsh and crude, compared to other vector apps, like Xara, for example.
There is nothing really can be done to mitigate it, except for trickery — try to cast the Rasterize effect on the art, with a larger resolution value, and then export the document normally. Or you can just directly export the image larger and then resize and resample it with an external app.
I agree this is not convenient, and I surely vote for this.AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Sorry, don’t get it. You say something is bugged, but don’t provide anything to help to fix it.
No reports and no votes — no bugfixes. In most cases the team doesn’t even know something is broken, until we report it.Yes, please log every bug separately.
Many bugs are already reported — the service will show you the list of fitting existing entries while you type in a new header — please upvote them as well. Don’t hesitate and don’t hold yourself. If something is important — scream it out loud, it’s the space for it. But with proof, evidence, and test files, otherwise it won’t work.An error occurred while saving the comment Volkan, please tell more about clipping working wrong. So far it’s nothing to investigate, and in my daily work it behaves as normal.
Can you record a video, share a test file, provide some steps to reproduce it, please? -
29 votes
An error occurred while saving the comment John, I don’t recall it working ever., and I never heard anything mentioned by the team. Will recheck though...
Yes, there are two options buried in the Align panel’s menu, Align to Glyph Bounds > Point / Area Text, but these only make Ai treat live text by their actual visible bounds, as if they were outlined. This is definitely not the thing requested, it’s almost the opposite of it :)An error occurred while saving the comment Yep, CorelDRAW allows to choose the first or the last baseline when aligning text.
Illustrator today can do these only interactively, with Snap to Glyph enabled, and only for point type objects (to avoid clutter) — or using even older methods witt outlined duplicates.
No way to enable anything in the Align panel and use buttons :(An error occurred while saving the comment Hey, meanwhile Sergey Osokin wrote a free script that allows to align and distribute text objects based on their baselines!
https://github.com/creold/illustrator-scripts/blob/master/md/Text.md#aligntextbaselineAn error occurred while saving the comment My pleasure, John.
But I have to clarify again — it’s not the real solution to the topic of the report (which should be converted into a request).See, without any of two Align to Glyph Bounds options checked Ai will align them using their 'Em Boxes', that it with the space for ascenders, descenders, side-bearings. The distribution and alignment worked in my example because these lines had the same font size.
If you make one type object larger — it won’t work like I demoed anymore, since 'boxes' are now of different sizes!(the apps I use to record GIFs are www.cockos.com/licecap/ and blog.bahraniapps.com/gifcam/ — not an ad, just wanted to share)
An error occurred while saving the comment @John, @C, I can’t say it does not work for me.
On the contrary, the text objects (with or without prominent descenders) gets aligned and distributed as I expect them too.
Can you please record the way it works for you and compare with my GIFs below. Am I getting this wrong?AdminEgor Chistyakov
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An error occurred while saving the comment Jakob, can you check the state of new Align to Glyph Bounds in the Align panel’s menu? Is it on or off for you?
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6 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Rubén, is this still an issue? If yes — can you please record a short video of it?
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1 vote
An error occurred while saving the comment Kristen, is this still a problem?
I realize the comment is late, but still. -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yes, you can send files directly to the team if you want to, via sharewithai@adobe.com
Please put the link to this report so they can track it (http://illustrator.uservoice.com/forums/601447/suggestions/48915692)An error occurred while saving the comment I tried to do this, and got an error message, 'An unknown error has occurred'. Nothing about insufficient memory though.
A file saved in CS1 format opens just fine. Tried saving in CS3, and it gets imported with a warning, but works, no error.An error occurred while saving the comment Does it happen for any file at all, even a simplest one with a rectangle in it?
I don’t have access to CS2 right now, so can’t immediately check it myself. -
16 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yes, it is exactly the same at my side, confirm.
Thank you for the clear video -
1 vote
An error occurred while saving the comment Not sure if I get the reply... 'No' means 'no, all bleed values are zero and guides are disabled' or is it 'no, it’s exactly this, but...'?
How do you create these documents? Please describe in steps, what document profile is used (displayed as categories in modern File > New dialog), or share an existing document you have the problem with.An error occurred while saving the comment Ricardo, please check two things:
1. Go to File > Document Setup and see what values do you have in 4 Bleed fields.
2. Go to View > Guides, and try to toggle Show / Hide Guides command.
This 'rose frame' is the special guide showing the bleed, a special extra, designed to be trimmed to finals when printing.
It seems like the document you have is based on one which has the bleed set up.
Please comment back.
A related request:
Transform Each new features: proportional lock, origin offset, random seed
http://illustrator.uservoice.com/forums/333657/suggestions/46263133