AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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14 votes
Hi Everyone,
The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.
Illustrator will now keep gradient fills applied to objects in imported PDFs, generated by InDesign.
What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment An error occurred while saving the comment Interesting.
Indeed, the outlined text in the PDF is viewed as colored in viewers, but gets imported as having no fill.
And yes, I tried to create a whole lot of different gradients , with different variations of colors used, including pure channels and mixed ones. None fired.
Can you share also the original .ai document you used, and share the PDF settings?
As for the other report — yep, I saw your comment (I see all of them), but not yet sure if it’s the same problem — that’s why I ask about the details.An error occurred while saving the comment Can’t confirm.
For me, when I embed a placed PDF (saved as PDF/X-4:2010), Illustrator places missing gradient stops at 0 at 100 positions automatically, doubling existing ones.
Can you please share a test file that you can verify this behavior with? -
1 vote
An error occurred while saving the comment Frank, I guess I know what is happening then.
At some point Illustrator introduced Large Canvas mode (you can read about it in detail here: https://helpx.adobe.com/illustrator/using/large-sized-artwork.html).
This was done to allow users to work with larger dimensions directly without calculating the scale manually.The way it works though is cumbersome. When a user creates a document and specify width or height larger than the hard limit (2^14 points: 16384 points, 227in / ~5766mm), Ai EMBEDS the hidden scaling factor into the document. Illustrator warns about is with a sign next to OK (see the image attached).
This scaling factor is fixed and can’t be changed or disabled later. Making a document smaller won’t magically remove the scaling factor and rescale the art back. This coefficient is respected by some PDF readers — when a document is viewed, but can be thrown away, if the artwork is imported instead — and this is what probably happens with you.
This is no mention in the FAQ (https://helpx.adobe.com/illustrator/kb/large-sized-canvas-troubleshooting.html), but I am not really surprised — even though it got introduced in 2020, the tech is still not perfect and here at UV dozen reports exist about it flawed behavior.As for the moment the only way to convert a large canvas document into a normal one is to copy and past all the contents into a new one (with Paste Remembers Layers enabled, if needed).
Can you please check if that’s the case and comment back?
An error occurred while saving the comment All at once (which is expected, due to how large canvas is constructed), or each element get scaled separately?
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6 votes
An error occurred while saving the comment Now imagine a key object being able to control Live Distribute... We click the middle one to stay in place, resize the right edge with Space held, and the left edge gets shifted simultaneously, so that the middle one stays in place, while other objects move... to get the row shown at the bottom from the one at the top.
Ai underutilizes the key object paradigm greatly :(AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Eimantas, please send an example PDF to the team to investigate, to sharewithai@adobe.com (in this case please also put the link to this report for tracking purposes — http://illustrator.uservoice.com/forums/601447/suggestions/48315215)
You can also attach a test PDF here, if you are OK with sharing it publicly. -
1 vote
An error occurred while saving the comment Kiran, can you record it on video the next time it happens, please?
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1 vote
An error occurred while saving the comment The latest driver version is fine, but what exactly GPU model do you have?
I don’t see you specifying it — please provide the exact model.
Also: was it ever working for you with previous builds of Illustrator? -
1 vote
An error occurred while saving the comment Ah, OK, didn’t know it. This makes it more strange, but still it can be caused by a hardware problem... the RIP could have failed for some reason — that’s why I asked about the format you were using. Do you save a PDF? What settings do you set when you do?
What Ai build do you use and when did you notice the problem? I understand that testing this can be hard, but can you downgrade and see if the older Ai version results the same problem?
Also — can you please share the test file that definitely results in an error with the team?
If it’s OK, please send it all to sharewithai@adobe.com, with a link to this report for tracking purposes (http://illustrator.uservoice.com/forums/601447/suggestions/48296102).An error occurred while saving the comment Monica, I personally think that it’s not a problem with assets at all, something else changed.
'Pixelated' — these are not pixels, this are ink droplets the printing head makes. It’s definitely a printer’s problem. Miscalibration, clogged nozzles, roller misalignment... but hardly an artwork!Different colors — again, this is most probably a color management problem on the printer’s side. Perhaps they changed inks? Printing head? Material? Operator? Temperature in the shop? Any of these factor can result in a result like this.
Still — how do you prepare the materials for printing? Which format, resolution, size? Color profile?
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2 votes
An error occurred while saving the comment Can you please share a screenshot of the problem?
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3 votes
An error occurred while saving the comment It was there once, but then multiple artboards were introduced, and now one document can have many different ones, and a lot of them...
Some people have hundreds of artboards!
While bleeds are shared across all artboards, sizes differ.Squeezing some sort of a scrollable table into this dialog can be of use, probably...
...but at the same time there is a dedicated Artboard panel...
...but it does not have sizes next to them, so editing them is not that simple.Why would you need these there?
What task do you have that requires fields like this?
Please tell more. -
1 vote
An error occurred while saving the comment María Josefina, can you reproduce this in a brand new document with a simple rectangle?
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1 vote
An error occurred while saving the comment Gold is reflective. Every reflective material needs something to reflect.
Substance uses some environment maps (the material’s thumbnail on the site shows it clearly), to quickly fake lighting conditions.
Illustrator does not use one, and the only thing you object reflects (except for just white void) — is the object itself.Try to apply this material to something a bit more complex than just a rectangle/box, for it to have crevices and bends, to get self-reflections, and it will look much more closer to what you expect.
Then, open Lighting tab and drop the Ambient Light’s Intensity to ~5%.
Add more light sources, and change their parameters.
Drop it on black.
Treat it like a jewelry photographer :)It won’t ever make it look exactly like the Substance’s gallery shows it, but more interesting than before (the attached image definitely needs more post-processing).
But if you wish to have a way for AI to support HDRI lighting — please request it.
The real solution would be to model something fast in Ai, if you wish, but then export and render the object is something more 3D-dedicated. Ai is a vector editor in its core, so don’t put high hopes on raster 3D in it. -
1 vote
An error occurred while saving the comment Can’t make it break the same way still :(
I also tried to change the size of handles and toggle some other options — no luck.
But since it clearly sucks, I wish to dig more.Perhaps it’s something live shapes mess with?
What if you convert these into mere paths from shapes?
Object > Shape > Expand Shape?Does it help to disable corner widgets?
What other snapping options do you have enabled? Snap to Glyph maybe? Snap to Point?
Please try to see if anything influence this.An error occurred while saving the comment Oh. Can’t make it happen.
Can you please share the test file?
Also — what settings do you enabled in Preferences > Smart Guides? Please show a screenshot. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Dennis, same is true for TIFF.
It’s not technically a bug, but I agree this should be addressed.
The fact Photoshop does handle these better — well, being a raster-first editor, it should. Ai is just lagging with libraries, I suppose.
Voted. -
95 votes
An error occurred while saving the comment A related request now exists about Callout Tool, similar to one Acrobat has:
http://illustrator.uservoice.com/forums/333657/suggestions/48286484AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votes
An error occurred while saving the comment Indeed, Acrobat has these from the box.
I tried to create an appearance to have a similar look in Illustrator — and I think I somewhat succeeded (but with a great help of effects from Astute Graphics). It’s still not foolproof, unfortunately, and does not get created with a dedicated tool with a simple drag, needs a group and two styles, but is usable.
Upvoting this. Thanks for requesting it.
You’d probably like a similar request on connector lines: http://illustrator.uservoice.com/forums/333657/suggestions/34436683
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Try to reproduce it, but on my Windows machine, does not happen for me... I try to select larger chunks, smaller but more chunks, a lot of large chunks — still is stable, nothing crashes. When it does for you — do you get a crash reporter window? If yes — do you send a report? If yes — do you use the same email you have for this account on UserVoice?
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1 vote
An error occurred while saving the comment Strange. Let’s see what can go wrong...
Please demonstrate how it works in a video or a GIF. Make sure you have the Character panel opened and visible in the video frame.
Also — does it behave the same it you make Point Type instead of Area Type (that is just click the canvas with Type tool instead of creating an area)?
Does it happen in one document only or in a brand new document as well? -
1 vote
An error occurred while saving the comment Jim, what is a practical purpose of having such a feature?
Technically, Illustrator allows to make several copies of anything, each copy reduced by 10%, with the Transform effect applied, like the attached image demonstrates. -
1 vote
An error occurred while saving the comment Romain, please share both the file and the settings you used to export both formats — bundle these and send over to sharewithai@adobe.com for the team to dig into them. Also, please put the link to this report in the body of the emails so they can track it (http://illustrator.uservoice.com/forums/601447/suggestions/48269027).
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Yep, now I confirm it.
You forgot to mention a crucial detail — a gradient in the PDF should be generated in InDesign, not Illustrator.
I am upvoting it and fix the header of the report.
Thank you so much for the patience and for reporting it in the first place.
As for the extreme policies UV has — yep. Even renaming an archive to TXT won’t help.