AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
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1 vote
An error occurred while saving the comment Rasmus, Help > About Illustrator should show you the build number.
What GPU do you have specifically? Can you please share a test file that gives such a garbage rendering? -
26 votes
This problem is reportedly fixed (finally!) in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.
However, please not there are some known issues with this particular build:
- Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
- Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
- Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.
An error occurred while saving the comment Mark, thanks for the investigation. Feels like it :(
AdminEgor Chistyakov
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0 votes
Please provide a test file with the path that gives these results along with full specs for OS and GPU.
An error occurred while saving the comment Kayla, can you share a test file with this path only included, so the team can check it? A screenshot is good to have (thanks!), but without the actual file it won’t really help to evaluate the problem. Kindly share it.
Also — if you toggle the Preview mode from GPU to CPU — is there any difference? If yes, please also share your full OS and GPU specs.
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1 vote
An error occurred while saving the comment Do you refer to Ai on iPad, or to Ai for Desktop?
If the latter — can you please show a screenshot of the button you mean? Perhaps it’s a translation’s fault, but I can’t understand which one you mean. -
3 votes
This is reported to be fixed in the latest Beta 28.7.0.65
Please check if it works for you and comment back.
An error occurred while saving the comment Kristaps, does it happen with the latest global availability build, 28.5?
Does it happen for all the documents you try to export, or only this one?
Does it help to change a format or export parameters, like resolution, color mode, etc?
What Export method do you use — Export for Screens, Export As, Save for Web, a custom script?
Can you share the parameters used, a test file you can reproduce this problem with? -
2 votes
An error occurred while saving the comment Philippe, do you have any clipboard managers installed?
Does it help to toggle the 'On Copy: Include SVG Code' option in Preferences: Clipboard Handling? -
17 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
Please update Illustrator to version 23.0.3, we have fixed this issue in this version.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment @Tuan, sure I don’t think like that. More of it, I am against having this option in this dialog only, for this exact reason — it can freeze. I even talked with a developer about it, but don’t have any news.
What version do you have? If it’s higher than 23, than it’d be a reason to change the status of this report back.An error occurred while saving the comment @Sharif, for general questions like this I recommend using Adobe Illustrator Support Community instead: community.adobe.com/t5/illustrator/ct-p/ct-illustrator
But actually the dialog has an option in its left bottom corner, 'Don’t Show on Document Open'. Enable it and it should work and stop showing you this on a opening a file. -
2 votesAdminEgor Chistyakov
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11 votes
An error occurred while saving the comment A similar report:
Scissors tool should be aware of stroke width profiles and brush tool data
http://illustrator.uservoice.com/forums/333657/suggestions/44457144An error occurred while saving the comment Take a look at two GIFs attached.
Black is how it behaves now.
Green is how we want it to be able to behave (a mockup of it).Sure, it means Ai would have to add more width markers to make the look stay the same...
...but then it means there should be a way to NOT add add extra markers, and it’s OK the outlines change — I personally would prefer this method.An error occurred while saving the comment AdminEgor Chistyakov
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7 votes
An error occurred while saving the comment A similar report:
Width tool messes up the width points when a path is extended / shortened / cut
http://illustrator.uservoice.com/forums/601447/suggestions/35891749An error occurred while saving the comment Margaret, just so you know — AG Trim & Join CAN respect width profiles, so cutting a path in two with is doable, although takes one extra step (here I am pasting a copy and hide the already cut piece).
AdminEgor Chistyakov
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10 votes
An error occurred while saving the comment Plus the Escape key is just not given to plugins to handle, and they can’t use it to neither commit or cancel the input.
An error occurred while saving the comment This should be an option we can toggle.
The option can help to let users choose what to do with large inputs.
Take a look at how Photoshop handles it in Preferences > Type: Use ESC key to commit text (plus notice They Don’t Capitalize All Like Ai does).The same thing should be in Illustrator, for BOTH type inputs on canvas AND value inputs.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Jan, not sure I understand what you mean exactly...
Do you refer to isolation mode, or to the opacity mask, or something gradient-related?
Does it even happen for you still? Please comment back. -
6 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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6 votesAdminEgor Chistyakov
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9 votesAdminEgor Chistyakov
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An error occurred while saving the comment Can you elaborate on this, please.
'Trace'? You mean export? -
41 votesAdminEgor Chistyakov
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An error occurred while saving the comment To solve this for me, I wrote a very simple script which always creates a blue layer for me. It can be modified to have any other color you want, including black.
I put in the action and hacked it instead of default Cmd/Ctrl+L with a remapping app (you it can be simply run with an F-key instead).
You can download the script here: https://dl.dropboxusercontent.com/s/78vzy3u79e6erxu/New%20Layer%20Custom%20Color.jsxAn error occurred while saving the comment Chris, not you alone.
Check out this script by Takataka:
https://sttk3.com/blog/tips/illustrator/reject-yellow-layer3.html -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
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14 votes
An error occurred while saving the comment I am not against having this option, I upvoted it after all.
But I think 'consistency for the sake of consistency' is a dangerous path.
InDesign’s pages are not Illustrator’s artboards (although artboards can be used as pages).
Artboards are more like viewports, frames that can overlap, nest, easily have various sizes, while in InDesign it takes some effort to introduce a page with custom dimensions. This is the same reason 'layers' and 'artboards' are two parallel structures (unlike frames in Figma).There is a request about it, BTW:
Artboard-specific Layers — http://illustrator.uservoice.com/forums/333657/suggestions/31133392So these don’t look like ducks and don’t quack like ducks, therefore no parity — initially. Just a different paradigm.
Still I need an option to keep the zoom level!
And I really want Ai to not zoom into a newly created page as well, like it’s been before it got changed:
https://illustrator.uservoice.com/forums/333657/suggestions/45689917An error occurred while saving the comment K-O, there are users who are completely OK with that auto-zoom approach. Some of them just don’t care, some are really into it.
I’d use both, as I do have different designs. But as I see it, the 'additional zoom to fit' should bee optional, only when I intend to.The status of it is unknown. 14 votes it currently has usually not enough to push a request above others, with higher vote count... This, again, can signal that not enough of us users care :( We need more attention for it.
An error occurred while saving the comment As for now, we can use these scripts to jump between artboards with the zoom level kept: https://onthehead.com/#cat-ais-view
I mapped these to Wn + PageUp/Down hotkeys using an external utility, works for me.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment No.
There should be an OPTION to make it work that way, because some people USE current behaviour.I would use both, depending on task.
So I vote for this, but only as an option. Not a DEFAULT option.
This would require a video recording of the way it works, the test file, along with the list of snapping options you have enabled: Snap to Point, Smart Guides, 'Highlight anchors on mouse over' (even though it’s not technically a snapping option, it DOES influence the snapping), etc.
It’s not that I don’t know what you are talking about, but the proofs are required to help to nudge the problem.
The more evidence we have to show the team, the better our chances are.