AdminEgor Chistyakov
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16 votes
This issue is believed to be fixed in the build 28.4.0.20.
Please try to update and generate anything. Comment back if it works.
An error occurred while saving the comment An error occurred while saving the comment See also this thread in the Community Forums:
https://community.adobe.com/t5/illustrator-discussions/text-to-vector-graphic-does-not-work-in-illustrator-2024-v28-0-getting-error-something-went-wrong/m-p/14147846#M383446 -
1 vote
An error occurred while saving the comment Did you send the error report, if it was prompted of you?
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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38 votes
Beta 29.6.51 introduces minor fixes to HEX shortcode support, following the comments here: now the input field ignores case, and the length limit allows to enter long names.
Please test these out.
An error occurred while saving the comment Should also work in every HEX input Ai now has
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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12 votes
This feature is now added into the most recent version 28.3.
Please try it when it gets available and comment back if it works for you as expected.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Feels like a job for a script, rather than a default function...
Can you share an example of the format you want to get these values in? -
3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Charlotte, is this still an issue for you?
It looks like the ruler origin does not match the position of the artboard, and you are now in the Global Rulers mode.This can happen because of many reasons, and it’s quite easy to fix.
Make sure you have you rulers enabled (View > Rulers > Show Rulers), make sure you have them in global mode (View > Rulers > Change to Global Rulers), and then double-click the intersection of rulers in the top left corner of your canvas viewport to reset it.
You can read more about this here: https://helpx.adobe.com/illustrator/using/rulers-grids-guides-crop-marks.htmlPlease reply back if it works for you (or not). Sorry for the late reply also.
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5 votesAdminEgor Chistyakov
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165 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment There are separate requests to increase the size of different UI elements:
1. Rulers: http://illustrator.uservoice.com/forums/333657/suggestions/31654114
2. Artboard captions: http://illustrator.uservoice.com/forums/333657/suggestions/33253573
There is no separate request about artboard handles though... I suggest creating a new request for it or commenting also in the #2 about it. -
7 votes
An error occurred while saving the comment Mark, there is a separate request to 'flatten' clipping groups (but better than Pathfinder Merge):
http://illustrator.uservoice.com/forums/333657/suggestions/35456389But the thing you request is somewhat different, you want to just remove those object that are not visible within the mask, correct? To tidy up, to remove unneeded clipped objects? Can you please make it a separate feature request?
AdminEgor Chistyakov
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An error occurred while saving the comment Yeah, 1000 points is complex enough, however, the fact it can be worked around with Paste Inside...
Voted. This should be reconsidered. -
2 votesAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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An error occurred while saving the comment Doubling tool bug across all toolbars when is called by a hotkey is also a problem.
An error occurred while saving the comment For me it's just getting 2 columns every time AI launches.
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3 votes
An error occurred while saving the comment Illustrator also often deletes preferences when just upgrading:
http://illustrator.uservoice.com/forums/601447/suggestions/31942219Same problem affects Beta versions:
http://illustrator.uservoice.com/forums/939477/suggestions/47082262AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment AJ, there is a separate large UV entry about resetting workspaces on update:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/34264087-preferences-reset-after-each-cc-updateAn error occurred while saving the comment I have no idea why all formats in Export for Screens have Text Optimized settings as a default option.
I can only guess the team A) had to pick something, and they compared the average output of both methods and chose the one that gives better results, or B) got mistaken, since Art Optimized is what Ai uses in every other place we can choose from these two.
Will try to learn more.An error occurred while saving the comment AJ, please open Export for Screens dialog, then press the gear button to open the Format Settings dialog, make sure you have ONG selected in the left column, and check if you have Art Optimized selected for Anti-Aliasing. If it was Type Optimized, export a PNG once more and compare the results.
An error occurred while saving the comment It’s hard to compare images, when you provide only one image of two :)
Can you please share also the original one and the image you get using Save for Web?Also actually there is a larger report about the quality of the Export for Screens method, here:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/34636129-poor-quality-images-from-export-for-screens
and also this one as well:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/33851182-export-for-screen-quality-of-export
Do you think this is the same problem? -
1 vote
An error occurred while saving the comment Harry, was the previous version working fine for you?
What is your OS, what hardware configuration do you have? -
1 vote
An error occurred while saving the comment Paul is it still an issue?
Can you check if the mode works when you disable rulers? -
5 votes
An error occurred while saving the comment I confirm it. The files Karl shared have the same resolution displayed when opened in Photoshop, but the broken one gets placed with the 'assumed' resolution of 72ppi, as if Illustrator fails to read the value and have to fall back to the default value.
Metadata in files differ, but both have same x_resolution and y_resolution values (sure they do, if Ps sees them). I fail to spot a difference that Ai stumbles upon though.
Thanks. Let’s see if engineers see anything weird.AdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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5 votes
An error occurred while saving the comment ...but it definitely does work in all other cases? Or it still sometimes misfires in other cases sometimes?
How does it fail exactly?
Can you describe what is happening when you try? Maybe record a short video?