AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment An error occurred while saving the comment Please check this in your CCD app window:
1. Go to Beta apps section
2. Click the 'three dot' More Action button (next to Open) and choose 'Add-ons'
Make sure that Mockup-related feature components are added (three of current four, except the Retype one).
Even though you say you let the installer run — do you have all three successfully installed and listed there?An error occurred while saving the comment Avery, when launching Ai Beta, do you get any error messages about loading a 'GenerateUI.aip' plugin? I get one for 28.5.0.66.
Does it work, when you try to mockup a much simpler object, like a simple ellipse or rectangle? or try to use a different image? -
32 votes
No longer a problem. Please drop a comment if it doesn’t work for you
AdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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An error occurred while saving the comment Nope, it never was a thing (I even checked a couple of versions).
Most probably you confuse this with a similar option Photoshop has: Thumbnail Contents > Layer Bounds / Entire Document.I agree this should be consistent with the way Ai handles it.
Previously, rasterizing a clipping group would use the clipped contents bounds, and not the mask (now fixed).
But the symbols still suffer from this, here is a request to get it improved: http://illustrator.uservoice.com/forums/601447/suggestions/43447725Technically not a bug.
I am converting this one to a feature request and adding my vote. Thank you so much for spotting this and making a post! -
7 votesAdminEgor Chistyakov
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6 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment There are few similar requests like this one, different enough to stay as separate entries — perhaps you’d like to upvote them:
1. Consistent Keyboard Shortcuts: http://illustrator.uservoice.com/forums/333657/suggestions/39880372
2. Unify the design language of UI and UX across all Adobe products: http://illustrator.uservoice.com/forums/333657/suggestions/34605112
3. Make Desktop and iPad versions look the same: http://illustrator.uservoice.com/forums/931888/suggestions/42520507An error occurred while saving the comment You shouldn’t have mention the rules of the road :)
Eurotunnel is a funny thing! And when a whole country is built around certain driving rules... I don’t mean it’s no possible to change the side people drive (cases exist), it’s just never easy.I understand your sarcasm, and I share some of the notions myself.
They apply both ways: I like some things Photoshop does better, and some things Ai nailed (and some thing both do very poorly).
But you can’t unite American English and British English back together. And Ps and Ai were never even siblings. Count them as cousins. Or better as employees in a uniform. Actually, I think metaphors makes it worse.But people learn different languages and embrace different cultures all the time. Don’t deny us the ability to learn a new program.
An error occurred while saving the comment Consistency for the sake of consistency is a dangerous idea.
If you change a default behavior (either from Ai or Ps side), an army of users who know how it works will get very mad. More mad than any user can be who comes from Ps and learns how a tool in Ai works.Despite Ps and Ai (and InD and AE) look very similar, they are very much different, come from different sources, teams, backgrounds...
Eraser in Ai works like this, probably because it follows the way Line works in Ai, or any other tool that creates a shape here.
Eraser in Ps works like this, probably because it follows the way Brush work in Ps.Ai deals with objects.
Ps deals with pixels.There are many requests here at UV to make Ai looks like InDesign (from those who learnt InD first), or Corel Draw (from those who came in Ai from there), or like Figma (there are pretty new in general), or anything else...
It never does get solved by mimicking... It gets solved by learning and training one’s mind.However, requests like yours are still important — so thank you for not being silent and requesting it.
These help to make the team to be aware of the paradigms shifting and to adapt Ai to those that are important. -
1 vote
An error occurred while saving the comment Jon, there are 5 types of brushes in Illustrator:
calligraphic, scatter, art, bristle, pattern.
2 of them do not support and never supported dashes: calligraphic and bristle.
They are just designed for different purposes.The brush tip you show in your screenshot is a calligraphic '5 pt. Round' brush (that’s why Stroke panel says 1 pt, but the displayed weight is 5 pt)
To see the dashes, you’d have to remove the brush tip from the path. You can do it from the Brushes panel ('Remove Brush Stroke' button), or from the same looking controls in other panels, like Appearance or Control.This is not an uncommon topic.
Here are some posts (all three from Reddit):
https://www.reddit.com/r/AdobeIllustrator/comments/slmj4o/can_i_make_brush_strokes_dashed/
https://www.reddit.com/r/AdobeIllustrator/comments/1bvs35p/bug_brushed_paths_cannot_have_dashed_lines/
https://www.reddit.com/r/AdobeIllustrator/comments/xcrsly/apply_artpattern_brushes_to_calligraphy_strokes/Instead of closing this one as Rejected, I will convert it into a feature request.
I won’t hold my fingers even on it, but perhaps it will help to guide some users and gather more feedback.
Thanks for the report.An error occurred while saving the comment Jon, you probable made a mistake... you say both 'can' and 'cannot' for Pen Tool paths... perhaps you meant 'Brush Tool' in one of the cases?
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9 votesAdminEgor Chistyakov
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An error occurred while saving the comment Also having hotkeys for choosing layer above and below the current one would be nice thing to have, as Photoshop does now (along with next/previous object)
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1 vote
An error occurred while saving the comment Oh, I get it. Sure, having so many copies of the same image can bloat a file... Illustrator sadly don’t store copies of the same embedded image as instances. Or did you have it as a placed image?
And I prefer to disable the PDF-compatibility option myself, so not questions here.
As for the file — alas, only to recreate anew. Good luck and have patience (the most precious trait when working with Illustrator).An error occurred while saving the comment I am afraid the file got corrupted :( Illustrator can’t recognize it as a valid document and treats as text, I assume...
That’s a LARGE size for an Ai document! I have no idea what happened to it, but the larger the document is, the more chances for the saving process to go wrong :( Sorry, I am afraid it can’t be fixed...
If you used PDF Compatibility option (it is enabled by default), perhaps you can try to rename it to .pdf from .ai and use the PDF content to recover at least something? Try Acrobat and then resave the file (if it reads it) and then try to import it into Ai. -
4 votesAdminEgor Chistyakov
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3 votes
The team is able to replicate the bug and intend to fix it.
An error occurred while saving the comment Which of three methods do you use to produce SVGs?
What was the last version you surely remember it was working the way you expected? -
AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.
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Screen Shot 2020-07-14 at 17.49.47.png 1145 KB -
Screen Shot 2020-07-14 at 17.49.47.png 1145 KB -
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Screen Shot 2019-01-25 at 11.35.51 AM.png 2220 KB -
Illustrator screen shot no file visible.png 3595 KB -
20181231 - Problem - Illustrator Launch Bug.mov 16662 KB -
Screen shot #3.png 282 KB -
Screen shot #2.png 839 KB -
Screen shot #1.png 56 KB -
Screen Shot 2018-12-08 at 2.26.27 PM.png 212 KB -
Screen Shot 2018-11-06 at 4.14.25 PM.png 691 KB -
Screen Shot 2018-10-25 at 2.47.41 PM.png 519 KB -
Screen Shot 2018-07-10 at 8.55.27 AM.png 89 KB -
Screen_Shot_2018-05-22_at_8.49.38_am.png 970 KB -
Screen_Shot_2018-04-03_at_9.06.06_AM.png 2171 KB -
03_changed_to_consolidate_window.png 88 KB -
02_changed_arrangement_to_float_window.png 237 KB -
01_cant_see_opened_document.png 1110 KB
210 votesThank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
An error occurred while saving the comment Enisio, while your guess is valid, it does not add much to the problem solving....
Does THIS particular problem happens for you (I suppose it does, since you voted)? Have you created and shared the test file? Did you record a video, as request by the team? Did you provided the details for your graphic driver and OS in general?
Please do. Nothing less than this won’t really help.Just in case, so that you know (and as far as I know) — Home Screen is made by a dedicated team, across all the apps in CCD, at the same time. You can imagine what limitations this impose... CEP or not — it’s easier to make it work as it is, as a separate addition, than to maintain numerous injections.
An error occurred while saving the comment Charles, please check video driver, this I know could cause such bugs.
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1 vote
An error occurred while saving the comment So you mean that if you grab a JPEG that gets placed fine, rename it to a .JPG, Ai throws this error?
Can you please share an example of such a file, please?
Just in case also: what is your OS specifically and the Ai build you are using? Does it matter if you place it in an RGB or a CMYK doc? -
1 vote
An error occurred while saving the comment Strange to say it, but I don’t understand the problem you are having. Outline Stroke effect behaves the way I expect it to, depending on where I place it: post-stack, pre-stack, or within-stack...
Can you share some examples? -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yep, this is a known problem :( The same occasionally happens with all the tip messages like this, like Mockup one.
Looking at you screenshot I can see you are using UI scaling, correct? Can you please try to go to Preferences > User Interface, and temporarily move the UI Scaling slider to the very left? Also you might want to check your OS scaling parameter (right-click on the desktop, Display Settings).
Does changing these help to workaround the problem? -
1 vote
The second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
An error occurred while saving the comment Not new however. I checked several older versions, and this happens in all CC builds, as well as CS6 — but not in CS4, although it had artboards as a thing already. So it’s either from CS5 or CS6.
An error occurred while saving the comment Oh! Anton, try to JUST create a doc using this preset and check the Artboards before you create anything.
Try HDV 720 instead. Try Cineon Half, or any other template that uses Film & Video document profile... all of them will have this giant second artboard from the get go.
Document profiles should not maintain any artboards within... and if we check the actual file, Film & Video.ai, it won’t have anything like it in it.That’s definitely a bug. Thanks for the report!
I am fixing the title of it and will try to let the team know faster.An error occurred while saving the comment Anton, still can’t replicate this. Does it always behave like this for you?
Can you please try to reproduce it from the scratch, using a brand new doc, and something simple to draw it beyond the first artboard?
If you catch it on video, it’d be even more helpful. If it’s a fresh bug, catching it right here and now would add more chances to fix it while it’s hot.An error occurred while saving the comment What is the size of this artboard?
What build are you using? -
1 vote
An error occurred while saving the comment Was it ever happening on Ventura or Monterey?
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199 votes
An error occurred while saving the comment Sabhia, these are three separate requests.
Each one already exists here at UV:
1. More effects: http://illustrator.uservoice.com/forums/931888/suggestions/41694733
2. More brushes: http://illustrator.uservoice.com/forums/931888/suggestions/41682511 (partially completed, but still open for voting)
3. EPS format: http://illustrator.uservoice.com/forums/931888/suggestions/42134278
UserVoice does not allow to split requests, so please upvote each one manually.
And since your main request was about effects, I am merging it into #1.AdminEgor Chistyakov
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35 votesAdminEgor Chistyakov
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64 votesDone (Available in Beta) · 22 comments · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Admin →
An error occurred while saving the comment Hmm. Perhaps it’s because of the translation, but these seems similar to me... both report the lower quality of the shadows rendered.
Since the previous one was never reported to be fixed intentionally, it makes sense to join these. A majority of the votes are still added to a newer one, so it does not make a weight difference anyway.
On other words, having a separate older report does not help :)An error occurred while saving the comment @monokano, @Ten_A, would you mind me merging these two together?
Glad it got resolved, but sad the bug got away.
Do you still have the original artwork? Can you please privately send it to the team to study? Use sharewithai@adobe.com (and put the link to this report in the body of the email, so they can can connect it to this report — http://illustrator.uservoice.com/forums/601447/suggestions/48230054)