AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7734 results found
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1 vote
An error occurred while saving the comment An error occurred while saving the comment I assume the same happens when you try to access fonts from dropdowns in Properties, in Control panel, and from Type > Font menu?
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2 votes
An error occurred while saving the comment Andrea, which Export method do you use: Export for Screens, or Export As?
Does it help to export PNGs instead?
Does any other app you have access to view these as duplicates, the same way Rush does?
Did you contact the Rush's developers on this? (here: https://www.adobe.com/products/wishform.html or community.adobe.com/t5/premiere-rush/ct-p/ct-premiere-rush) -
5 votes
An error occurred while saving the comment Can you share some examples and use cases, please?
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I can’t say it’s fast on Windows either... Having to wait for it to call a server and fetch the data is stupid, really. It should have the current base cached and indexed, to instantly pop the results and refine them later.
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10 votes
There is a similar recent issue, caused by Pencil hover (https://support.apple.com/en-in/HT211774) support conflict with iPad OS 17.1 and it affects only 12.9 inch (6th Generation) iPad Pro and 11-inch (4th Generation) iPad Pro.
Sometimes this can be resolved by going to Settings > Apple Pencil and turning off Show Effects.
However, please upvote the problem here: https://illustrator.uservoice.com/forums/931885-illustrator-ipad-bugs/suggestions/47171770-when-using-apple-pencil-it-crashes-on-ipad-os-17
An error occurred while saving the comment The team is working on this, yes.
Hover is definitely useful! It took Apple a while to finally make it possible... However, this specific problem seems to depend on Apple as well, so nothing is clear yet.As for the 'bug logger' — well, this is not a standard situation, thus the complex routine...
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4 votes
An error occurred while saving the comment We have a workaround though — to hold Opt/Alt and drag (and add Shift to lock proportions).
It’s not a final solution, but it definitely helps.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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8 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Alex, the team has made some changes into panning and zooming and you can try how it works today, in Illustrator Beta.
The team is intended to improve the multi-threadingperformance, and has announced it here: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/20423296-make-illustrator-multi-threaded-on-cpuThank you for talking about it though. We need more cries like this, to make the team hear it and see the difference.
If you can — please send this file to the team for reviewing, at sharewithai@adone.com
Mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/47466008) also. -
44 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Same for the File > Open Recent Files, with options, please
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15 votes
If anyone is still running into this issue, do reply on this thread.
An error occurred while saving the comment I can confirm this happens for me as well :( Resetting Preferences does not help.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Ismail, which version specifically?
An error occurred while saving the comment Indeed, this is something else :/
I’d start with resetting the preferences and the reinstalling it, to see if it helps (it does in many cases).
Does it help to drag-n-drop a file into the app frame / header?An error occurred while saving the comment Something went wrong with your OS file associations.
What happens if you right-click any .ai file, choose 'Open with', then 'Choose another app', then check 'Always choose this app to open .ai files' and locate the Illustrator Beta in the given list? If it is missing in the list, click 'More apps' in the very bottom of it, and then 'Look for another app on this PC', to locate the proper 'Illustrator.exe' in Program Files.
Once '.ai' is associated with Illustrator Beta, it should work fine again to open documents from Explorer and with 'Edit with' in InDesign and Photoshop. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Hm. Again — the whole object (which should work) or just a part of it (which won’t work until you expand the image trace object)?
The former would be a bug, the latter is just a way it works now.
Why would you want to change a blend mode for a part of a live image trace, I wonder? Can you please share a screenshot?An error occurred while saving the comment Do you try to change blend mode for the image trace after expand or before? For the whole object or only a part?
Can you share an short video, please, to show how it behaves for you? -
1 vote
An error occurred while saving the comment Arsalan, how does Ai force it?
Can you please demonstrate a short video of this behavior and share a simple test file you can replicate the bug with?
When did it start to happen exactly, which version?
Does it happen only for strokes (since you published the report in Strokes category), or with any art in general? -
20 votes
This is obviously not fixed and requires further inspection.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment The problem still exists, yes.
I am going to recheck this anyways.
Thanks for raising this up.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Well... Illustrator nowadays (since 2011) uses double-precision floating-point format to store coordinates (which IS 64 bit!), but it stores them in points anyway... I suppose some rounding still happens when points get converted to millimeters.
I had this problem long before 2011, but today, when I export my metric architecture-related designs into a 3D software, and scale them up to match the true scale, the small error is there, just like you show, but it’s not that scary like it used to be.
Still the problem exists, but it’s not because of the format, but conversion. -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votes
An error occurred while saving the comment Can you reproduce this behavior in a new file?
If you can — please share this test file, or the actual file if you have this problem with, if a new fil won’t get this. The team would require any, to start the investigation.
You can share them here publicly, if you are OK with it, or send them to sharewithai@adobe.com instead (put the link to this report then for tracking it: http://illustrator.uservoice.com/forums/601447/suggestions/47454587) -
5 votes
An error occurred while saving the comment Tamoto, do you also have a pencil? Does it crash if you try to use it in the app anywhere?
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68 votesAdminEgor Chistyakov
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An error occurred while saving the comment While Adobe team fixes this, I can offer you to use a script that does it:
https://www.dropbox.com/s/3xh36thh7lg9sa1/Fast%20Relink%20v.1.0.jsx?dl=1 -
2 votesAdminEgor Chistyakov
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Jim, what about the dedicated Character panel — does the dropdown list in it behaves the same way as in Properties?
What about the 'keyboard dropping out', what does it mean? The keyboard just stops working at all, or the hotkeys fail, or they just vanish, or what? Please give more details — and perhaps make it a separate report instead of a comment for the different thing. Same for the 'black save screen' — what do you call a 'save screen'? Can you share a screenshot?