AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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6077 results found
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3 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.AdminEgor Chistyakov
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11 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment -
4 votes
An error occurred while saving the comment Just caught it on a secondary machine for 26.2.1 on Windows 10.
The objects in a new or old files refused to be moved with a mouse. No problems with arrow keys or move dialog, but not with a drag-n-drop.
Tried to restart Ai, reset Preferences — doesn't help. I tried to open a test file on another machine — everything moves fine.
Finally, I restarted the computer, and the issue vanished.AdminEgor Chistyakov
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12 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment There is a free plugin by AstuteGraphics that does exactly this: https://astutegraphics.com/plugins/autosaviour
I doubt Illustrator team will address it soon enough, while this tool already exists. Please try it and comment back if it helps you. -
7 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Interesting. Please provide some more details about this behavior:
— What locale are you using? What UI language?
— Does the issue persist if you launch Illustrator in the safe mode, with no other apps running? Perhaps one of them steals these hotkeys at a deeper level (like the Skype famously does with Ctrl+Alt+Shift+D)
— Do the same combinations work if you try to use them in Photoshop or InDesign? This will help to see if it's an app specific problem as well -
1 vote
An error occurred while saving the comment Strange, it works for me just fine, all the time, on Mac.
Perhaps this is specific to the document and the text?
Can you please share the file here (if you are willing and allowed to) or email it over to sharewithai@adobe.com for investigation? Please add the link to this report in the body then (https://illustrator.uservoice.com/forums/601447/suggestions/45150160). -
1 vote
An error occurred while saving the comment Joshua, it seems like the one problem and not two! :)
If i am getting this right, you want the 0,0 coordinates to be positioned not where the artboard starts, but elsewhere? This can be done – show rulers with Ctrl+R, hover over the place where the horizontal ruler intersects with the vertical one, grab it and drop it over a new place you want your zero to be. You can do it quite precise if you enable Smart Guides (and disable Snap to Grid, they don't work together well).
Please comment back. -
2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment I am afraid it's hard to investigate this with no files to test. If you are allowed, please share them here directly, or send over to sharewithai@adobe.com (in this case add the link to this report, https://illustrator.uservoice.com/forums/601447/suggestions/45112987)
As a workaround for now I can offer to try a script, https://github.com/shspage/illustrator-scripts/blob/master/batchTextEdit.jsx
I use it myself as a common tool. -
2 votes
An error occurred while saving the comment Feels and looks like a weird rendering issue. Does it help if you disable GPU, from View menu or Preferences?
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1 vote
An error occurred while saving the comment Juan, does it happen for any file or the specific one? Can you share the action file here or via sharewithai@adobe.com?
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2 votesAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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An error occurred while saving the comment Ah, what a good catch! Indeed, the modern variation can't handle these, yet hopefully. Thanks for the clean illustration!
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1 vote
An error occurred while saving the comment Sorry, not sure if I get it right... You export this image with Export for Screens / Asset Export? From that .ai file on the desktop? You mean you expect it to have a different name? Which one exactly? What are the exact steps to reproduce the bug? Please share the full story.
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3 votesAdminEgor Chistyakov
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6 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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Melissa, zoom out as far as you can. In the top left corner you will see a piece of an image with a text, 'Internal Handle with Integrated ...'
This is what cause Illustrator to export enormously large image, to get this image included in the rasterized file. It obviously got slipped somehow, from a buffer or another document.
If you have used the 'Use Artboards' options, Ai would have ignore this piece and export the artboard area only. But better remove it :)
Please comment back if it does fix the issue for you.